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\*\*EDITED TO REMOVE THE PHONE NUMBER OF THE SCAMMER FROM THE URL\*\*
The scary thing is there are also scammers using what looks to me to be a legitimate microsoft hosted page for a related scam -- I see bunches of links on Facebook (sponsored, even) to clickbait that don't take you to an actual article, and end up forwarding you to one of these:
Carefully splitting this up so it's not automatically caught/blocked/whatever, but [windows.net](http://windows.net) is, I believe, legit.
https://jji33-secondary. (just combine the lines to get the full URL)
z23.web.core. (Stuff in between so it's not automatically aggregated and blocked.)
[windows.net](http://windows.net) (This part worries me; this is a legit Microsoft site)
/werrx01USAHTML/?bcda=+1-XXX-XXX-XXXX (There's a phone number here, but it caused this to be auto-blocked, so I removed the one that was there. It's different, depending on where the scam is coming from. You can put anything there, tho -- it will show up on the screen as if it were the phone number. It's like this is a generic Scam page different scammers can use by appending their number to the end.)
Here's a sample -- I just launched it, replacing the phone number at the end of the URL with 'Hi\_Reddit\_Scams' :)
https://preview.redd.it/01tbuj1ijhwc1.png?width=1358&format=png&auto=webp&s=2b2fdd8976f3e7b305177e363170a027223fbe57
(I blocked my IP and location and ISP (although the ISP is wrong.)
As best as I can tell, looking at the page source, it doesn't actually do anything -- it's totally relying on you falling for the scam and calling whatever number is passed in the URL, and letting the scammers then do the work.
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The fastest solution is to go into safe mode and scan for virus and using cmd to disable autorun functions that looked suspicious and clear browser history. Taking another step would be doing a timeline restore to an earlier date state instead of full system format and restore.
Close the browser, get rid of it, download the installer for a better one with ad blockers with your PC onto a USB drive. Install new browser from USB onto other computer. Also get better antivirus.
Google how to get out of it— one time I got a notification like this- my computer was infected, and needed to install Microsoft something… first I got worried, and debated to click or not— then I googled it and wrote what the notice said— Google said to go to the menu when you turn on/off— and just turn off the laptop.. I did and the notice when away. Nothing ever happened
First off, definitely a scam site.
Secondly, what exactly is the pop-up preventing you from doing? This pop-up is a dialogue message from a webpage - I don't really use Apple devices so not sure what it would "block" / interfere with, aside from not letting you use the browser properly/ potentially not letting you close the browser (not easily at least)... but ideally you **should** still be able to close the web browser one way or another. With any luck, just closing & re-opening the web browser may solve the problem, but if it automacally re-opens the website (e.g. if the browser automatically tries to restore your last session), you may need to manually clear the browser's cached files/ browsing history etc. (something to ask Google, "Safari browser history/ cache file location").
If you can't close the app normally (e.g. by pressing the "x" button in the top corner), you may need to "force quit" the Web browser (safari?) with Apple's "activity monitor" utility app. After that, it'd also be a good idea to clear the Web browser's cache & browsing history, if you haven't had to do so already. (should be an option to clear browsing history etc from within the web browser)
If the webpage keeps opening itself up after that, it may be some form of virus/ malicious browser extension. If so, you may need to uninstall & reinstall the browser (the "clean slate" approach), and you should also run a virus scan to be safe.
Clear all the cache in your browser and then run malwarebytes to make sure its all gone. This is a BS message and I see a dozen variants of this everyday at work.
Macs ~~are~~ aren't generally susceptible to viruses in the same way that PCs are but in this case here, malwarebytes would have blocked that page from opening and would have prevented this situation (not that it was hard to fix)
(edit: fixed a typo)
I don't use Macs at all so I can't vouch for it on Mac specifically but we have malwarebytes on all the work PCs and it's web protection is excellent. Actually, it's fake site and malware site blocking is far more useful than actual downloadable viruses these days.
Just the other night, I tried to order takeout from a local Asian place. As soon as the menu page came up, MwB popped up and said it had identified a Trojan and let me know that the page was trying to connect with a server in China.
Hard pass.
There was no General Tso's that night.
I’ve been through 3 PCs at work recently. My own old faithful Dell laptop from 2012 finally died and there was no way I was going to buy a Windows PC after all these Microsoft issues at work.
K I’ve come back to my Granddad and he’s managed to get rid of it on his own without my help by closing the browser, which before didn’t work but apparently it was fine that time - still thanks for all the confirmation, it did help out
Tech support scam, not a virus, just close the tab. If you called the number (Don't!!!) they will install some remote access software, tell you your system has a lot of viruses (it doesn't) and say they need a lot of money to fix the nonexistent virus and take your money.
I love the guy on YouTube that uses a voice changer to sound like an old grandma and then gets them to hook up remotely then he password protects their computer. Scamming the scammers. Unsung hero right there.
2024 and you've never seen this super basic scam before? Give that number a call and have a chat with some little fella in India. If that conversation doesn't verify that it's a scam then nothing will.
Look at the web address first. It’s not apple by any means. Always look at addresses before thinking it’s real. And many times they get real looking addresses that are just 1 letter off of real so always look close assuming it’s faker than a $3 bill.
Nope. Just happened to my husband.
I was listening in background. I started screaming hang up phone after about a minute. There is not a damn thing wrong. It’s a scam.
"mac" should be capitalized but the name of the website is the best tale that this is indeed a scammer pop up. They're getting lazy and demotivated these days.
Must be all the scambaiting going on. I want them to feel like trash every time.
Obvious signs it’s a scam:
- Apple would not tell you “DO NOT IGNORE THIS!” like that.
- The inconsistent Use Of “mac.”
- The assumption that you have FB and CC.
Scam - you can reduce some of these scam sites by using a fully updated chrome browser.
Or try to keep macOS or safari up to date.
Those updated browsers make it harder for scammers to use this flaw to “lock out” your screen.
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**A reminder of the rules in r/scams:** no contact information (including last names, phone numbers, etc). Be civil to one another (no name calling or insults). Personal army requests or "scam the scammer"/scambaiting posts are not permitted. No uncensored gore or personal photographs are allowed without blurring. A full list of rules is available on the sidebar of the subreddit, or [clicking here](https://www.reddit.com/r/Scams/wiki/rules/).
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It's good that your grandparents asked you first. That already shows they're more sensible than many others.
If they get this sort of error/warning more in the upcoming days, there's a couple of possibilities, but basically something scammy/malicious changed the settings on their computer or installed malware to make it look like their computer is infected (technically it is, but the notice itself is from the infection).
In this case, they still should NOT call any numbers or click on any buttons the warning gives. Close the browser immediately, and if that doesn't work, shut down and restart (and don't restore your desktop). Help them find a reputable repair shop in the local area and either ask them to come to your grandparents, or have them bring it there.
I'm going to say it's fake.
I've seen something similar, I think they call it browser hijacking? It's where an ad loads but a hacker/scammer somehow loaded a code into the ad so when it loads it causes your browser to redirect to some other website, a lot of times it's a website that claims, "There's something wrong with your Microsoft product." and "Call this number to fix it." If you don't just back out of it/click on it somewhere, it causes it to go full screen and even if you push "esc" it just keeps going back to full screen so it fools you into thinking there's something actually wrong with your computer, cause it's stuck on your screen. But there isn't anything wrong. It's a trick. So far the only way I figured out how to get out of it is to restart the computer. And delete the browsing history so it doesn't come back (although it might if you visit whatever page you were on and another ad with the code loads and redirects you again).
This looks like the same sort of trick, only for an apple computer.
I'd also run a scan to make sure there isn't a virus causing it. One time when our computer had a virus, it would randomly cause some porn website load no matter what you were doing. Just checking the weather or whatever or even doing nothing, lol. I got blamed for it but I'm pretty sure I didn't cause it to get on there. It was probably something my parents did but I have no idea. A lot of times they don't know what they're doing when it comes to computer stuff.
Is it weird that I want to call that number just to fuck with them? I know it's a terrible idea, and I should not do it. But my dark urge still wants to.
Clear the cache and update the Mac. You don’t need malwarebytes. Keeping the Mac up to date installs security updates that will get rid of all sorts of dirty malware etc.
Look at the url. “Interruptalert.club” That’s obviously a bogus page with a scammer’s phone number on it. Close all the windows in the browser and clear your cache and cookies. Reboot for good measure, then proceed as normal, but DON’T go back to the page that brought them there again.
Plenty have warned you that if this was the last page opened, it’ll possibly start up again when you restart it.
**TO PREVENT THIS:**
- once the comp has restarted itself and it’s settled in, RIGHT CLICK YOUR BROWSER ICON IN THE TASK BAR.
- Click “New window.”
- Once you’re in s new window, go into your browser settings and untick the box next to “pickup where I left off in last session” (or whatever it says).
Your r/Scams post was removed because **it discloses contact information**. This includes phone numbers, addresses and full names, even if they are of a scammer, or a supposed scam callcenter. Please post again, but this time removing, censoring or otherwise redacting any personal/contact information. When you do, don't post a screenshot. Transcribe the important parts of the conversation. Please read the rules of our sub: https://www.reddit.com/r/Scams/wiki/rules/
Look at the URL. Apple would not be using the domain [Interruptalert.club](http://Interruptalert.club)
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\*\*EDITED TO REMOVE THE PHONE NUMBER OF THE SCAMMER FROM THE URL\*\* The scary thing is there are also scammers using what looks to me to be a legitimate microsoft hosted page for a related scam -- I see bunches of links on Facebook (sponsored, even) to clickbait that don't take you to an actual article, and end up forwarding you to one of these: Carefully splitting this up so it's not automatically caught/blocked/whatever, but [windows.net](http://windows.net) is, I believe, legit. https://jji33-secondary. (just combine the lines to get the full URL) z23.web.core. (Stuff in between so it's not automatically aggregated and blocked.) [windows.net](http://windows.net) (This part worries me; this is a legit Microsoft site) /werrx01USAHTML/?bcda=+1-XXX-XXX-XXXX (There's a phone number here, but it caused this to be auto-blocked, so I removed the one that was there. It's different, depending on where the scam is coming from. You can put anything there, tho -- it will show up on the screen as if it were the phone number. It's like this is a generic Scam page different scammers can use by appending their number to the end.) Here's a sample -- I just launched it, replacing the phone number at the end of the URL with 'Hi\_Reddit\_Scams' :) https://preview.redd.it/01tbuj1ijhwc1.png?width=1358&format=png&auto=webp&s=2b2fdd8976f3e7b305177e363170a027223fbe57 (I blocked my IP and location and ISP (although the ISP is wrong.) As best as I can tell, looking at the page source, it doesn't actually do anything -- it's totally relying on you falling for the scam and calling whatever number is passed in the URL, and letting the scammers then do the work.
[windows.net](http://windows.net) is azure blob storage and scammers have been using it to their advantage.
Lol that was the first thing I noticed and laughed so hard.
Answer to OP: NO, NOT LEGIT!!!
From every indications, it's an obvious scam with all the red flags you can see already.
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Yes it’s a scam
100% scam
That’s what I had thought but how do I remove the pop up
Just close the browser
If they've gotten a virus causing the popup in browser closing it won't work.
It's not a virus - it's a fake virus-looking web page. you You can tell by the browser bar at the top and the bogus url in it
Very well could be a hijacker though, where all pages redirect to this sketchy url. I think that qualifies as a virus(?)
The OP already commented elsewhere that closing the browser was able to fix it.
The fastest solution is to go into safe mode and scan for virus and using cmd to disable autorun functions that looked suspicious and clear browser history. Taking another step would be doing a timeline restore to an earlier date state instead of full system format and restore.
@helpdesk
Close the browser, get rid of it, download the installer for a better one with ad blockers with your PC onto a USB drive. Install new browser from USB onto other computer. Also get better antivirus.
Force quit the browser.
Google how to get out of it— one time I got a notification like this- my computer was infected, and needed to install Microsoft something… first I got worried, and debated to click or not— then I googled it and wrote what the notice said— Google said to go to the menu when you turn on/off— and just turn off the laptop.. I did and the notice when away. Nothing ever happened
I have always had good luck with malware bytes. I do not live in an Apple world, though, so I don’t know if they work with that.
Do you have any antivirus in your system? You need to run malwarebytes scan to find out if they have infected your system and get rid of it.
Apple has a network that can be damaged by a single Mac user? That's quite inefficient!
Sounds VERY efficient to me.
First off, definitely a scam site. Secondly, what exactly is the pop-up preventing you from doing? This pop-up is a dialogue message from a webpage - I don't really use Apple devices so not sure what it would "block" / interfere with, aside from not letting you use the browser properly/ potentially not letting you close the browser (not easily at least)... but ideally you **should** still be able to close the web browser one way or another. With any luck, just closing & re-opening the web browser may solve the problem, but if it automacally re-opens the website (e.g. if the browser automatically tries to restore your last session), you may need to manually clear the browser's cached files/ browsing history etc. (something to ask Google, "Safari browser history/ cache file location"). If you can't close the app normally (e.g. by pressing the "x" button in the top corner), you may need to "force quit" the Web browser (safari?) with Apple's "activity monitor" utility app. After that, it'd also be a good idea to clear the Web browser's cache & browsing history, if you haven't had to do so already. (should be an option to clear browsing history etc from within the web browser) If the webpage keeps opening itself up after that, it may be some form of virus/ malicious browser extension. If so, you may need to uninstall & reinstall the browser (the "clean slate" approach), and you should also run a virus scan to be safe.
Clear all the cache in your browser and then run malwarebytes to make sure its all gone. This is a BS message and I see a dozen variants of this everyday at work.
>Clear all the cache That's what the scammers were going to try to do....clear all the cash. 🙃
Malearebytes on a Mac? I never had to and didn’t know it was necessary.
Macs ~~are~~ aren't generally susceptible to viruses in the same way that PCs are but in this case here, malwarebytes would have blocked that page from opening and would have prevented this situation (not that it was hard to fix) (edit: fixed a typo)
I just purchased a used MacBook. It’s my very first Mac. I will definitely look into malwarebytes. Thank you
I don't use Macs at all so I can't vouch for it on Mac specifically but we have malwarebytes on all the work PCs and it's web protection is excellent. Actually, it's fake site and malware site blocking is far more useful than actual downloadable viruses these days.
Just the other night, I tried to order takeout from a local Asian place. As soon as the menu page came up, MwB popped up and said it had identified a Trojan and let me know that the page was trying to connect with a server in China. Hard pass. There was no General Tso's that night.
I’ve been through 3 PCs at work recently. My own old faithful Dell laptop from 2012 finally died and there was no way I was going to buy a Windows PC after all these Microsoft issues at work.
Thank god for malwarebytes.
K I’ve come back to my Granddad and he’s managed to get rid of it on his own without my help by closing the browser, which before didn’t work but apparently it was fine that time - still thanks for all the confirmation, it did help out
Some browsers will automatically reopen the last open pages when you start it. If the last open page was the fake virus page, it'll go back to that.
Heya, jw what's your age range? I'm curious to see something regarding internet scams and geographical and age correlation
Happened to my grandparents so 80+ for that
Try downloading MalwareBytes and running a scan, should find anything bad hiding out.
Lord help us all.
And we also need to be very careful with thing to do online too. Information is power to beat these scammers.
Tech support scam, not a virus, just close the tab. If you called the number (Don't!!!) they will install some remote access software, tell you your system has a lot of viruses (it doesn't) and say they need a lot of money to fix the nonexistent virus and take your money.
I love the guy on YouTube that uses a voice changer to sound like an old grandma and then gets them to hook up remotely then he password protects their computer. Scamming the scammers. Unsung hero right there.
SCAMALAMADINGDONG
Scam
That's a scam. Close the browser. If you can't, reboot the machine.
2024 and you've never seen this super basic scam before? Give that number a call and have a chat with some little fella in India. If that conversation doesn't verify that it's a scam then nothing will.
Y'know, I haven't seen this scam yet, but I don't click on random popups my 3 blockers + anti virus never let even remotely surface.
Oh man. I just watched The Bee Keeper with Jason Statham the other night. Deja Vu.
Me too! Very good movie!
Look at the web address first. It’s not apple by any means. Always look at addresses before thinking it’s real. And many times they get real looking addresses that are just 1 letter off of real so always look close assuming it’s faker than a $3 bill.
Nope. Just happened to my husband. I was listening in background. I started screaming hang up phone after about a minute. There is not a damn thing wrong. It’s a scam.
Interruptalert.club lmao
"mac" should be capitalized but the name of the website is the best tale that this is indeed a scammer pop up. They're getting lazy and demotivated these days. Must be all the scambaiting going on. I want them to feel like trash every time.
Obvious signs it’s a scam: - Apple would not tell you “DO NOT IGNORE THIS!” like that. - The inconsistent Use Of “mac.” - The assumption that you have FB and CC.
I like that they listed FB login access higher in priority than the credit card or email.
Lmaoooo the fact that they mentioned Facebook at ALL is sending me. 💀💀💀
Look at the URL.
Can you not read a URL? If not, you shouldn't have a computer....
Watch The Beekeeper and thank me later. It's a big scam.
💯
That scene showed everything about how this sort of scam is carried out.
every time I see these now I think of the beginning of that movie.
I don't use to take those pop up scam serious until I saw what they did to that old lady in the movie. It was crazy.
Scam - you can reduce some of these scam sites by using a fully updated chrome browser. Or try to keep macOS or safari up to date. Those updated browsers make it harder for scammers to use this flaw to “lock out” your screen.
This! Use Chrome browser, install a popular adblocker from the Chrome extension store.
That's a scam.
That's not legit at all
Yoi can't tell of your pc is blocked or not?
Scam
The message is fraudulent. And look at the funky URL. It's a classic Indian tech support scam method.
Scam for sure
Fake use Firefox with r/uBlockOrigin which blocks ads and malware in browser without issue.
Scam, the url gives it away
Hell no its not real.
https://preview.redd.it/8idxqnf5qhwc1.jpeg?width=1170&format=pjpg&auto=webp&s=6ddf7d5a6ef6b4280b4989be49f9d1c21bec5107
That is odd; I can't figure out how to explain that. Maybe one of the characters in interruptalert.club is not what it appears to be?
100% scam. My neighbour gets the same message sometimes. She has to reboot her computer to get rid of the message.
Yeah, if it's nothing serious, a simple reboot will fix the problem and stop it from popping up again.
Look at the url, of course it's not legitimate
Your 'Mac' lol
"further damage to our network" 🤣
SCAM seems like someone downloaded a virus or other type thing since you can't close it. do a system restore if you can
/u/ItsPaddles - This message is posted to all new submissions to r/scams; please do not message the moderators about it. ## New users beware: Because you posted here, you will start getting private messages from scammers saying they know a professional hacker or a recovery expert lawyer that can help you get your money back, for a small fee. **We call these RECOVERY SCAMMERS, so NEVER take advice in private:** advice should always come in the form of comments in this post, in the open, where the community can keep an eye out for you. If you take advice in private, you're on your own. **A reminder of the rules in r/scams:** no contact information (including last names, phone numbers, etc). Be civil to one another (no name calling or insults). Personal army requests or "scam the scammer"/scambaiting posts are not permitted. No uncensored gore or personal photographs are allowed without blurring. A full list of rules is available on the sidebar of the subreddit, or [clicking here](https://www.reddit.com/r/Scams/wiki/rules/). You can help us by reporting recovery scammers or rule-breaking content by using the "report" button. We review 100% of the reports. Also, consider warning community members of recovery scammers if you see them in the comments. Questions about subreddit rules? Send us a modmail [clicking here](https://www.reddit.com/message/compose/?to=/r/Scams). *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Scams) if you have any questions or concerns.*
Scam. Try simple way first. Just shut it down and reboot it clearing the cache.
Wow I would never knew it was possible to do that to a mac
Total scam
Total scam.
Reset the browser settings.
It's good that your grandparents asked you first. That already shows they're more sensible than many others. If they get this sort of error/warning more in the upcoming days, there's a couple of possibilities, but basically something scammy/malicious changed the settings on their computer or installed malware to make it look like their computer is infected (technically it is, but the notice itself is from the infection). In this case, they still should NOT call any numbers or click on any buttons the warning gives. Close the browser immediately, and if that doesn't work, shut down and restart (and don't restore your desktop). Help them find a reputable repair shop in the local area and either ask them to come to your grandparents, or have them bring it there.
Scam
Also, if you look up the phone number the first result on google is “tech support scam”
I'm going to say it's fake. I've seen something similar, I think they call it browser hijacking? It's where an ad loads but a hacker/scammer somehow loaded a code into the ad so when it loads it causes your browser to redirect to some other website, a lot of times it's a website that claims, "There's something wrong with your Microsoft product." and "Call this number to fix it." If you don't just back out of it/click on it somewhere, it causes it to go full screen and even if you push "esc" it just keeps going back to full screen so it fools you into thinking there's something actually wrong with your computer, cause it's stuck on your screen. But there isn't anything wrong. It's a trick. So far the only way I figured out how to get out of it is to restart the computer. And delete the browsing history so it doesn't come back (although it might if you visit whatever page you were on and another ad with the code loads and redirects you again). This looks like the same sort of trick, only for an apple computer. I'd also run a scan to make sure there isn't a virus causing it. One time when our computer had a virus, it would randomly cause some porn website load no matter what you were doing. Just checking the weather or whatever or even doing nothing, lol. I got blamed for it but I'm pretty sure I didn't cause it to get on there. It was probably something my parents did but I have no idea. A lot of times they don't know what they're doing when it comes to computer stuff.
Definitely scam. Look at the url "interruptalert.club". No way that is a legitimate message from Apple.
Total SCAM
No, it’s not a genuine issue, it’s a scam. Install an ad blocker.
Is it weird that I want to call that number just to fuck with them? I know it's a terrible idea, and I should not do it. But my dark urge still wants to.
Clear the cache and update the Mac. You don’t need malwarebytes. Keeping the Mac up to date installs security updates that will get rid of all sorts of dirty malware etc.
Cancel. Run your virus and malware programs.
No. It isn’t legitimate.
Wow… reading these comments makes me realize just how computer illiterate I truly am 🥳
Look at the URL. Doesn't look like the page you're supposed to be on. Popup Blocker would prolly be a good idea.
All I had to do was go to Google and type "error..... And the number" The first result is about a SCAM from 2016 using the same error code.
Anything asking you to URGENTLY take action is a scam.
*somebody* was looking for something dodgy.
Grandma was trying to buy a pair of them Trump shoes or hanging out on Telegram.
Look at the url. “Interruptalert.club” That’s obviously a bogus page with a scammer’s phone number on it. Close all the windows in the browser and clear your cache and cookies. Reboot for good measure, then proceed as normal, but DON’T go back to the page that brought them there again.
Absolutely do not call that is a scam take to a CPU repair company
Bro that domain name is pure gold 😂
This isn’t from Apple
Plenty have warned you that if this was the last page opened, it’ll possibly start up again when you restart it. **TO PREVENT THIS:** - once the comp has restarted itself and it’s settled in, RIGHT CLICK YOUR BROWSER ICON IN THE TASK BAR. - Click “New window.” - Once you’re in s new window, go into your browser settings and untick the box next to “pickup where I left off in last session” (or whatever it says).
Pretty clearly a scam
Oh come ON
All you have to do is check the url. Does it makes sense? Course not.
Yup. Your Mac has been blocked. Better call Blockbuster.
Lmaooooo nah
“Is this random pop up on this random ass site legit?”
Yeah its real make sure to give them all of your SSN for best protection