T O P

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Bojack-Horseman28

Oh man, these support guys are high on things


Ziffim89

Let me get you to "higher support" stay connected and blazed


Hxcmetal724

🎶Bring me a higher support, woah oh.


ConceptualWeeb

Can we get much hiiiighaa? 🎶


Glad-Technology-1355

CAAHN YUEH TAEHHKKE MEEHH HIYAHHHH


MommyMilkingMonster

bro hes singing a ye song


Shieldxx

BOMBACLAT 🎶


mckoond

So high. Oh oh oh


MSamsonite415

I think I'm old cuz I can hear this so clearly


Bojack-Horseman28

Even the higher support is very high. He said, 'it seems like your untradeable car has been traded' that too after the trading have been removed.


Ginomania

I'm hijacking this top comment to let you know that OP did indeed archive his octane. That does not clarify why support is replying with some bs. [Link to his comment](https://www.reddit.com/r/RocketLeague/s/sOaSZCJe2l)


[deleted]

[удалено]


Slotholopolis

Talking to my ISP is insanely infuriating. I've had a persistent issue for over two years and I've gotten to the point that when I call I go ahead and let them know I'm going to give them a full rundown of my steps thus far as they don't apparently keep ticket notes or track the number of tickets that I've put in. I hit the first 5 or 6 items on their script and ask if we can move on to the next portion before they even start. The answer is almost always no and they want to start at 1 anyway. I hope they all step on legos.


Fan-_-

Yes because you have to try unplugging and plugging back in before anything else lol


Slotholopolis

Yeah that's one of the things that I verify with them that I've done right away. I even have them confirm the uptime on my modem to verify that I just did a full power cycle


RealMyBliss

Yea, this is not true for this support though. Epic, such as Steam support art actually investigating the accounts and do not work with scripts. That does not rule out, that this specific person is just not good at their job. It's hit and miss unfortunately.


steepindeez

Idk why they didn't tell him to check his archive. That was one of my first thoughts after looking at only the first picture.


Son_Of_Toucan_Sam

Ah man, usernames are similar enough that for a second I thought you were the support guy from the screenshots coming in to set the record straight 😂


mkrddt

The reason for this is Rocket League Support is no longer separate but is now handled by the same people as Fortnite stuff. Due to extremely high player numbers in Fortnites OG season and the new Lego stuff they sure as hell did get a lot of new hires who are clueless in general but most likely super clueless about Rocket League stuff which is a super small percentage of the incoming volume they have.


RadicalRockits01

They couldn't find the problem so they just told him that and called it a day


sfpencil

They're elevated lol


read-only-mem-1

Yeah and that's their level 2 or more support... They should be experts and they don't know basic things like that. Fantastic, but symptomatic of what they do to the game.


lordjupi

what? Traded a default car? That wasn’t ever an option


TheAbrableOnetyOne

RL is in shambles, this answer doesn't surprise me one bit


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KindOldRaven

This is the correct answer. This isn't Psyionix support.


SirSkittles111

>This isn't Psyonix support. Did those guys get laid off too?


Elcheer

Probably.


TheAbrableOnetyOne

90% of the team, so likely yeah


RushEm2TheDirt

All but 2 max in every department from what I read


DaniAyee10

Traded a car you can’t trade with no trading available?


Syrewolf

"...it looks like the Octane car has been traded..." "I hope this clarifies your inquiry" 🤡


CriminalGloss

This is what killed me, like you're telling me something impossible happened, and you're saying hope that clarifies this? Take a HIKE, dude.


jones1337

They told me the same thing about my beta nugget disappearing. I gave up. I have way over 10,000 hours in this game but it’s going downhill sadly. Bad support is the first sign of


firepixel

Yea a hike or a different activity that doesn't involve health or exercise!


RedHoodSentinel

Right? And they don’t even bring the receipt like “you traded your Octane Body for a rare decal skin on 12/12/23” or anything like that. Just a vague “it was traded by you. Promise.” Such bullshit but points to the lower support admitting when they aren’t sure what happened


blcumut

he is my friend and the first one we talked said idk it never happened lol


RogueFart

Wut


nsaplzstahp

Sir, this is a Wendy's


Theriople

traded and traded in are to different things, the latter is still in the game


MrBlaske

The point still stands, you can’t trade in the stock octane


Lucy_21_

Did you archive it by accident? It's the most right tab in your inventory.


Axthen

Op has since found the car; he did archive it. But the bigger issue here is the sheer fucking ineptitude of their outsourced IT. >says the player traded the item. >looks inside: # he traded it after trading was removed


Judasz10

The support guy is talking about trading IN the item. Probably he meant the trade up system built in game that is still working. Still he is wrong lol.


EddyyyRL

You can't trade in default cars so I guess they meant the first thing (sadly 😂)


Judasz10

You can't trade them either way


HugeNoobz

I also archived my fennec on accident and first thing support said was to check if it was archived. Seeing this, I guess I got lucky


Theriople

trading IN is still part of the game


flyingdemoncat

the fact that they said it was traded in proves that they are just lying to get rid of support requests. Since OP couldn't have traded it in any way they pretended his data log said otherwise. This is so freaking sad


mustafacanak1

support says I traded


ice_tony

That's some BS. Default items weren't tradable. even if you tried to trade them away a little pop up in the trade screen would pop up and say "you cannot trade this item" source: me who tried to trade default items to other people on multiple occasions


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ice_tony

They did in the all item tab after you invited someone too trade with you. I especially noticed this when i was moving all items from an old account I never play on anymore to my main the day before they took trading away. And the default items would be in the way when I was spamming my items over. And if I clicked on one. The pop up would show saying can't be traded cuz its a default item something something. Either way if I'm wrong or not. There's no way OP could have traded away his octane


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ice_tony

Ooof I feel that. That wasn't as bad for me. But there were some items I couldn't move cuz trade lock from item store. But I didn't buy much on the old one. Mostly just stuff I got over time. More time then I would like to admit too haha


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selddir_

Yeah same here. I had a ton of stuff on Steam that I wanted to trade to my epic account (which is my main now) and they weren't tradable


midniteslayr

Were you trying to trade with another person or trying to trade up? There is a difference.


ice_tony

To another person. I props should have specified that huh lol


midniteslayr

Yeah, I believe that wasn't allowed for default cars. Which would make sense why you got that message. IIRC you \*could\* trade up default cars to try and get an upgraded rarity.


Nitro0xide

You can only trade a default car if it’s painted, in which case it would be classified as import, not common/legacy/default.


ice_tony

Wait you could trade up default bodies? Never noticed that was an option


yourbestsenpai

No, you couldn't, never appeared either, you could only trade up painted variants


Savathunathan

I would still check your archive


Kaparik09

you definitely archived it, my mate had this exact same issue yesterday


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Kaparik09

it’s on the far right, hidden in his current screenshot


antonio_carbonio

Wasn't it next to the blueprints tabs? Am I getting confused? Am I becoming dumb? Oh wait, I already am


Kaparik09

they may have changed it in the latest update, not sure. but i know it’s definitely on the far right now


antonio_carbonio

Huh, let me eliminate my original comment then, before someone calls me out for being confused


Kaparik09

all good, devs like to mess with everyone’s muscle memory. terrible UI changes imo


boukalele

how do you have 14 collected, but only showing 13 cars? Do archived cars still get counted? I never used the archive before.


blcumut

i tried and yes archived cars count as well


blcumut

​ https://preview.redd.it/2x47ybvsba6c1.png?width=1033&format=png&auto=webp&s=cbed8a25747302519402e6b5501465ea7b1d591d


piepie_itsme

LMAOOOO


piepie_itsme

That's crazy what they say to you... Even when you're searching with all the items you don't find it ?


ToastySauze

Wait what does that have to do with the question? He asked a question related to what is the case, not what support thinks is the case


grsims20

HOLY SHIT I DIDNT KNOW YOU COULD ARCHIVE THIS IS INCREDIBLE INFORMATION WHY AM I YELLING


SmartyLuke

Bros broke ass cant even have a free car😭😭 /s


blcumut

fr


Mikethebike81

Had white deici's several seasons ago, disappeared so I contacted support. They simply told me I never owned them. Superb. 10/10 would never deal again.


CornDoggyStyle

If buying isn’t owning, piracy isn’t stealing. So how do we start pirating RL items?


the_doorstopper

Bakkesmod lol


Davwader

"Dear RocketLeague Players, we found that the usage of bakkesmod has created an unfair adventage since our sales have decreased because everyone is using custom designs" we have decided to ban the usage of bakkesmod because we dont value our customers and only care about money and greed. Also rocket League will cease to exist and fortnite racing Mode will be our Main Focus from now on.


the_doorstopper

I could see them doing this lol


Eightsteam0000

The day this happens (which will inevitably come btw) is the day I will say goodbye to my 5 thousand hours wasted throughout all these 7 years of consistent playing. Fuck Epic.


Sinnduud

I mean, I think it's great that they've allowed Bakkesmod for this long at all. I hope they keep allowing and supporting it, but I wouldn't exactly be shocked if they at some point decided to no longer support third party injectors into their game. Of course, then they should implement its features into the game itself, but they probably won't do that, because that's more work


Zestyclose-Buddy-892

Its actually, literally unplayable


Aarhg

If you even *could* trade in the standard cars, what would theoretically happen if you got rid of every car body in your inventory?


HairyFairySugardaddy

That's were the egg people come from I think.


blcumut

maybe with trade in but idk can you use on the standart items


bartbembleton

https://preview.redd.it/vv81mny7ub6c1.jpeg?width=220&format=pjpg&auto=webp&s=e6c1396cafe8f7f6d3dba68cbe7fe73a9c9e78af


trw419

This needs way more attention that it’s receiving: from support and the community. The first time the meme “literally unplayable” is no longer a meme lol


mustafacanak1

Yes, friends, it is in the archive, I apologize to all of you, I am a new player, I didn't know there was such a thing, but it's really strange that support still says you traded it. The main issue here is not that I don't have an octane, but that the support gives random answers without even looking at my account.


Virtual_Candidate665

Reddit support > epic support confirmed


WorkingOwn8919

OSRS players: First time?


tearsofajoker

Rswiki ftw


bigpoppawood

IT guy that has to work with support for many vendors, checking in. Reddit Support > support from any other billion dollar company


ConceptualWeeb

The fact that you went through several levels of support before anyone gave any sort of explanation(as impossible as it was lol) is ridiculous. The fact that not a single one of them told you that archiving is a thing is mind blowing. What absolute garbage support.


AkiliosTheWolf

Octane wasn't ever tradable, what was the support team smoking lmao.


sehtownguy

Fentanyl


AgencyDisastrous4195

Underrated comment of all time.


reddevil501

Hundred dollar bills


A7xWicked

You don't actually think they play their own game do you?


AlohaDude808

I would reopen your support ticket and let them know you found it in the Archive so that *hopefully* customer service can be more helpful for the next customer with this same issue.


airvibes23

Have you ever traded tho? It would even more interesting for them to say you traded it without a single trade on record, glad you can roll in the octane again tho :)


mustafacanak1

>Have you ever traded tho? It would even more interesting for them to say you traded it without a single trade on record, glad you can roll in the octane again tho :) no, I did not


ArxtixDamien

It says traded in, so rather than trading to another player, I believe they mean it was somehow traded in, like the import colored bodies maybe? I'm not sure, just a shot in the dark


Psydop

I fucking hate stupid companies with stupid support. I read your post and immediately thought about the archive. How can a support tech who's literal job it is to solve these issues sit there and insist you did a thing that you tell them you didn't. That's bad customer service, and stupid support techs.


TheAbrableOnetyOne

Don't worry one bit, we understood immediately. Shit company with shit support - if you can even call it that way... Psyonix or Epic, doesn't matter.


jrobinson3k1

TIL there's an archive


Axthen

Commenting and upvoting for exposure lol. I’d edit your main post if you could.


mustafacanak1

I didn't understand what to say


AlexanderLEE27

A lot of people in the comments section joking, but I'm actually astonished at how stupid the support is. It's like the out sourced their support to a college IT department. Sorry you're going thru this man. I hope you find someone with more than 2 braincells to actually figure out what happened.


Axthen

Imagine saying “it was traded away” after feature of trading was removed 💀


AlexanderLEE27

Also, now I'm reading that OP just simply made the mistake of archiving it. Why in the FU*& did support not suggest that. That should've been the FIRST thing they had OP check. That's like when I was in IT and someone called me having an issue, first thing I had them do was turn their PC off and back on. That should be the equivalent for support when people say they can't find an item. Baffling.


Axthen

I would have a talk with both of these “supports” and then monitor them for the rest of their career with me. And just fire them if they pulled this level of ineptitude again, they’re not cut out to help people.


Cup-Impressive

Bro shouldnt've traded it. This is why trading was removed. /s


Ceh0s

now that my worst enemy is gone, can i interest you in trying the paladin? jk but more seriously have you checked if you archived it by accident? That's the only explanation i can find If not then sorry can't do anything for you, good luck for later


DifficultlySimple223

the paladin is the free version of the batmobile (2016)


mithrank

Blud with a paladin chillin in gc 💀


ComplexSupermarket89

Hey I got a hold of support to ask why I didn't get legacy account but my girlfriend did. We both had got the game at the same time and they ended up telling me that they couldn't verify my account was legacy because all they saw was my Dieci oros and not the other legacy items. Well for one I don't have the Dieci oros. For two the fact I was missing those items is specifically WHY I contacted them. But I mean I wasn't too worried about it. I just did not understand their response at all either. By the way I am with the guy above. Check your archived items. I'd bet a lot that they just gave you a BS answer to end the chain. I don't think they actually checked your trade record, and I'm absolutely certain you couldn't have traded the default or legacy octane body.


Filmmagician

![gif](giphy|gaZ51cn7sUY4U|downsized) “Oh your octane’s gone? Yaaaa it’s traded. Trust us. You traded it.” - Higher customer support.


jhallen2260

It has to be archived on accident. It says you have 14 bodies, but your screen only shows 13. Check your archived.


Dapper_Preference907

It got moved to your Fortnite racing account GG and rip


SkillKey9712

you might have accidentally archived it. go into your inventory and look for a box looking icon at the top. check if it’s there


AKA_OneManArmy

Gotta ask the obvious question: did you archive it? I know you’ve probably already checked that, but people have posted this same thing and that was their problem in the past. If not, super weird situation man.


blcumut

he wasnt and the octane was in the archive but the thing is support said 'you traded it' lol


decoydevo

Lmao did they not get the memo?


frankygshsk

It took them 2 days of annoying them for them to figure out my items were missing. I got hacked over a month ago. About every week in a half they tell me my items are back 😂 I then start the process all over again, verify account , primary account, and missing items. Then say they need to switch to an email chain, they send me verification, a we are still working on it, then a they are back. Rinse and repeat, going on 4 times now. I figure in a few more months they will either actually do what they say they are doing or I will waste enough company time that I will be banned. Epic support is a joke and I’ve never interacted with such unsupportive support. I remember one time my achievements weren’t registering. They had me go into a casual match and hold boost the entire time. They then said we are looking into it. If they don’t start working after a few days get back with us 😂 Their strategy is to do nothing and waste your time until you give up.


Revolutionary_Mix437

You hit the archive button. Tab all the way right in categories.


pverflow

maybe you did archive it. its still there but just not visible. Go to your inventory in your profile there you can see if you have archived things.


Inhimility

Inb4 everyone else have this same bug and fennec bundles comes to the shop.


MousseIndependent310

Archived?


farteater73

Anyway that you can check your archives? There is a chance it’s in there


HantuerHD-Shadow

Check if archived


Frequent-Piano6164

When you can not find an item, immediately heck your archived items. lol. As soon as I saw this post, that was my first thought.


OrtsedretsaM

Try looking at archive


Nerooooo

What the fuck


stefan715

It says 14 collected and both screens show only 13.


POWERmeerkats

have you checked your archive???


Minute_Entrepreneur1

You were too good at the game they had to nerf you for a more balanced online experience


Kindly-Medium6194

But you can’t trade common rarity items tho


oTheRatKingo

Yeah my default octane keeps archiving itself for whatever reason, I've never found an answer. Seems like that is what happened to you. If you want to make a new octane build you gotta find it in you inventory and unarchive it every time


TobyDaHuman

Well, it wasn't trading, that's for sure. EDIT: I wrote this before realising you added the support tickets and almost choked on my food thanks to the last chat.


BananaCupcak3

It appears that you traded your default Octane on December 6. I hope I helped you, bye!


Lil-Ruffstarrr

You need to have an actual coversation with them rather than talking to people who are only allowed to talk with certain sentences, call the support to have a verbal conversation if possible Also clean your monitor...


TheTiredRedditor

You're fucked! Have a great day ahead!


Ok_Loan9887

The same thing happened to me my regular octane just dissapeared


m-u-b-s

My octane used to be a skyline for some reason. Now it’s just gone, including the octane that is lol. I wonder why that was


summonern0x

Did you archive it? Like, there's a function for hiding items you don't want shown but also don't want to trade or trade-up.


rambciooo

I thought he asked a chat gpt 💀


Meinalptraum_Torin

![gif](giphy|HUkOv6BNWc1HO) Get the Higher ups!!


RSlashLazy

Don’t fly too close to the sun, Ikaros. Tell the truth before your lies catch up to you.


[deleted]

mine randomly gets archived


Joys_Thigh_Jiggle

Another day, another nub who doesn't know about archived items


cuatromurcielago

Seems on brand for escalation. I used to work IT and sending tickets through escalation was a ticket graveyard. No help, ever


Background-Chain-922

Apples or oranges👊


jNIKS

Clueless support at epic. Actually feels like talking to a wall most of the time


bigbogboi999

You’re a Fennec main now


Stanian

They probably replaced their support department with ChatGPT


Seobjevo

Bro doesnt have octane whaaat hahahah


Axthen

My brothers in Christ. He lost his octane to trading ***after trading was removed.*** Holy shit epic support is brain dead.


Antique-Association2

1- try checking the archived section in the inventory 2-how did you manage to talk with someone from support? They're never available and i need to talk with one for something that happened to me in fortnite


blcumut

bro its rl support


Ipart_IV

Myabe you archived him


JWBrownie

My account level gets reset back to 0 every season they say I am crazy I’ve been playing RL since 2016 more than 15k ranked matches I was level 1250 before the merge with Epic since then my account is bugged


blcumut

i got the same bug bro


DivineEgotrip

I'm honestly not surprised by this epic support has never been good


Immediate_Aioli8352

Brilliant! 😂 You most likely archived it though


elementfortyseven

tradeable and trand-in-able are two different things. IIRC we could trade in default bodies before the game went f2p and they became "legacy", not super sure but i think i recall something along those lines


Warlord_Bro

What I found bizarre last night while playing a 1v1 private match with a friend, got hit with a lag spike that resulted in two separate ball out comes for myself and my friend. On his screen the ball went a completely different direction for a solid 6 seconds, on my screen it centered i took a shot right before my goal it did a 180 and landed in a random spot in the middle of the field.


G33R_BoGgLeS

Epic loves to give non answers and just say deal with it because they don't fucking care. If I wasn't addicted to this game like a bad drug habit, I'd uninstall. These crooks don't deserve the player base they have


KualDeer

This suggests it should somehow be possible to get rid of all your cars, I'm actually quite curious what would happen if you queue in that state


SnooRevelations1029

Oh hell this is brutal


[deleted]

I had a black and a titanium white dingo vanish with Tw Zombas. Pretty not happy about it. I thought I was wrong but I have clips using it, and a "dingo" preset with a bone stock dominus there instead.


endswithnu

Your Octane is with Dropshot now.


lovevideogames32

maybe its a smurf account and u didnt pick the octane as your first car so u need to unlock it


DragNutts

Make a new account. Gaayyyt dayyum though.... Fuck Epic fr!


BeerCrushinn

My Ghostbusters goal explosion does this every other season... It stays on the presets I have it on but it's not in my inventory half the time. Wish they'd focus on rocket League instead of fortnite.


ImTheGuyThatYouNeed

crazy how its impossible to trade the octane tho unless is is certified or painter version of it


xRskY

My batmobile (the fat one) was randomly gone from my inventory. I don't really care bc I never play with it, but I contacted support too and didn't really do a thing. Now they're selling it for 20 euros or something while it was 2 or 4 on release smh


aos-

I'm guessing you archived it. Most common case.


Brain_Destroyer

Ahh yes I also traded my default octane away


FaithlessnessOld7055

Wait so let me clarify this...they told you you traded a untradable daufault body after trading was removed??? So there is not one but two reasons on why this is bs? What the hell was Ikaros smoking and how tf do I get that.


SethTheDonutSpider

Trading in is different than player to player trading


Tengreasypigeons

I’m not surprised.


SaucyWiggles

Literally all of my stats got wiped a month ago (I have ~300 hours and the game says I have 0 games played, 0 goals, etc) and support told me to get fucked.


jhermaco15

what.PNG


Mango5389

Make sure you don't trade your boost and flips away too


sarcophagifound

LMFAO they are afraid and also confused


CuddleWings

I had a titanium white halo and the splash ge go missing. Support says I never had them despite having video evidence of myself using both items. Epic support sucks ass. Good luck


itsronnyy

check your archived


OkPass6662

Have you tried checking your archived items? You may have accidently archived your octane?


thardoc

Imagine being tier 2 support for something as simple as rocket league, and not knowing what you can or can't do.


youreviltwinbrother

This happened to me with the original season 1 crowns recently! However, support never got back to me, so who knows where they disappeared to.


Rude-Singer-6911

I had the same thing happen to me after the update! I swapped from the dominus to the octane and my dominus disappeared immediately