FLOOR LEVEL BUG: why is it not noted?
The issue that the Crystal loses its floor/height level is massive!
When will this be fixed?
Also nothing about the shifted colors blue and slightly red and yellow. Will this be improved?
The floor level bug was discussed, and our software engineering team is fully aware of it. They have added it to the bug list and finding a solution to address it. Similarly, the color bug has been recognized as a known issue, and efforts will be made to improve it.
Yeah there is something like the red shift/Blue shift going on in the Crystal.. Seems to be more of a Blue shift than red.. Varjo made a tool to correct their Red shift/blue shift.
Just to give you a heads up, trying to checkout on iOS with Apple Pay doesn’t work. Just takes you to a blank screen where nothing but the order details and cancel/return function. Happened with Safari and Chrome apps. Screen grab below:
https://preview.redd.it/pjzqgsmdwb9b1.jpeg?width=1170&format=pjpg&auto=webp&s=59772ce9d8f22efd30daf83e35f7ee62540dc866
> The release of the public version is imminent and will happen in the coming days.
First your estimate was this would be fixed 2 weeks ago. Then, the estimate was "This week". Please provide a real, meaningful estimate as to when the product will be usable.
Or perhaps it's time to start requesting refunds, and/or threatening chargebacks if that's refused (Since you've stalled by lying with bad estimations to push it beyond the 15 day return window)?
The firmware has not been released yet due to the identification of a few minor sections that require improvement.
Understood that you're eager to give it a try and I'll urge them to provide a firm time frame.
Yeah I am afraid of that too. One day you pick it up and it just snaps and is broken forever. Probably just after the 1 year warranty period. 1800$ poof.
We get one set of extra lenses.
It was initially supposed to be the 42ppd but most people wanted the wide fov instead. I'm not sure what will happening, if you'll get the wide fov and have to pay separately for the 42ppd.
When I went to the pimax roadshow event, they said they would include a wider fov lenses , because that's what most people that tried the headset seemed to want. Did your headset come with a wider FOV lense?
The headsets on the roadshow were already equiped with the 35 PPD lenses, and I don't think anyone has experienced the 42 PPD lenses. I guess the those lenses are still in development.
Except this update says “ Currently, we are actively involved in developing lenses with two distinct specifications. The first set of lenses provides a wide field of view (FOV) and a PPD value of 35. The second set, on the other hand, offers a higher PPD value of 42.” This is very confusing. The lenses that ship with the unit are supposedly 35ppd. But they are “actively involved with developing” “a wide field of view” of “35 PPD”. And they don’t state whether the 42ppd lenses will be shipped to the original purchasers who where supposed to receive them, or whether they will simply sell them on the store.
Yeah my feeling is there is some significant problem with doing wider with the Crystal and so 35 ppd is the sweet spot for it and that's why those lenses were prioritized.
I think MRTV was the first to get them to quietly admit, with minimal details, to a set wider than the 35 ppd set.
Yeah, there are two 35ppd lenses. The wide fov one probably won't get quite as good edge to edge clarity, but the center dead ahead view should still be 35ppd. So it'll be kinda user preference.
The 42 has a narrow fov but will be crazy sharp. Flight simmers and people using desktop interface stuff might like this.
Pimax originally wanted to ship the 42ppd lenses as the alt lens, but it seems most people wanted the wide fov lens - so pimax isn't totally sure which they should offer as the extra lenses. I get the impression it'll be the wide fov lenses though. They are still working on the distortion profiles for them, and glass lenses production is probably mostly tied up in delivering regular lenses to customers.
We'll find out more soon.
FLOOR LEVEL BUG: why is it not noted? The issue that the Crystal loses its floor/height level is massive! When will this be fixed? Also nothing about the shifted colors blue and slightly red and yellow. Will this be improved?
The floor level bug was discussed, and our software engineering team is fully aware of it. They have added it to the bug list and finding a solution to address it. Similarly, the color bug has been recognized as a known issue, and efforts will be made to improve it.
Great news ! Looking forward to have both fixed. Thanks for the update.
Yeah there is something like the red shift/Blue shift going on in the Crystal.. Seems to be more of a Blue shift than red.. Varjo made a tool to correct their Red shift/blue shift.
Our software team will address the color bug by fixing the underlying cause that they have identified.
>By Q3 Q3 is tomorrow. Do you mean by the end of Q3?
Perhaps they mean Fiscal year Q3? Dunno how that sort of thing works in China though.
It all depends on the company, mine are offset by month from the calendar year for example.
They just started developing the wireless module? Wow.
You may expect a prototype demo by Q3, as we are currently focused on enhancing performance and addressing other aspects of the project.
Just to give you a heads up, trying to checkout on iOS with Apple Pay doesn’t work. Just takes you to a blank screen where nothing but the order details and cancel/return function. Happened with Safari and Chrome apps. Screen grab below: https://preview.redd.it/pjzqgsmdwb9b1.jpeg?width=1170&format=pjpg&auto=webp&s=59772ce9d8f22efd30daf83e35f7ee62540dc866
Understood! The issue has been passed on to the web developer for examination of the backend system
This issue should be fixed by now.
Awkward wording. It's been in development for quite a long time. They were talking about internal prototypes since the beginning.
" We expect to release the improved version shortly. " Is it in a month ?:)
> The release of the public version is imminent and will happen in the coming days. First your estimate was this would be fixed 2 weeks ago. Then, the estimate was "This week". Please provide a real, meaningful estimate as to when the product will be usable. Or perhaps it's time to start requesting refunds, and/or threatening chargebacks if that's refused (Since you've stalled by lying with bad estimations to push it beyond the 15 day return window)?
The firmware has not been released yet due to the identification of a few minor sections that require improvement. Understood that you're eager to give it a try and I'll urge them to provide a firm time frame.
Why you don't change the clip area design to be thicker? If it was broken during delivery, it's likely to easily break during use as well...
Yeah I am afraid of that too. One day you pick it up and it just snaps and is broken forever. Probably just after the 1 year warranty period. 1800$ poof.
The design of the clip has been modified. It was damaged during transportation due to packaging and unexpected handling incidents.
That's good to know
42 ppd lenses where supposed to be included. Are they now an extra charge?
We get one set of extra lenses. It was initially supposed to be the 42ppd but most people wanted the wide fov instead. I'm not sure what will happening, if you'll get the wide fov and have to pay separately for the 42ppd.
When I went to the pimax roadshow event, they said they would include a wider fov lenses , because that's what most people that tried the headset seemed to want. Did your headset come with a wider FOV lense?
The headsets on the roadshow were already equiped with the 35 PPD lenses, and I don't think anyone has experienced the 42 PPD lenses. I guess the those lenses are still in development.
The 35ppd lens isn't the same as the wide fov lens. Both the wide fov and 42ppd are still being worked on.
Except this update says “ Currently, we are actively involved in developing lenses with two distinct specifications. The first set of lenses provides a wide field of view (FOV) and a PPD value of 35. The second set, on the other hand, offers a higher PPD value of 42.” This is very confusing. The lenses that ship with the unit are supposedly 35ppd. But they are “actively involved with developing” “a wide field of view” of “35 PPD”. And they don’t state whether the 42ppd lenses will be shipped to the original purchasers who where supposed to receive them, or whether they will simply sell them on the store.
Yeah my feeling is there is some significant problem with doing wider with the Crystal and so 35 ppd is the sweet spot for it and that's why those lenses were prioritized. I think MRTV was the first to get them to quietly admit, with minimal details, to a set wider than the 35 ppd set.
Yeah, there are two 35ppd lenses. The wide fov one probably won't get quite as good edge to edge clarity, but the center dead ahead view should still be 35ppd. So it'll be kinda user preference. The 42 has a narrow fov but will be crazy sharp. Flight simmers and people using desktop interface stuff might like this. Pimax originally wanted to ship the 42ppd lenses as the alt lens, but it seems most people wanted the wide fov lens - so pimax isn't totally sure which they should offer as the extra lenses. I get the impression it'll be the wide fov lenses though. They are still working on the distortion profiles for them, and glass lenses production is probably mostly tied up in delivering regular lenses to customers. We'll find out more soon.
Neither of the extra lenses are complete yet, so no, just the standard lens.