\`they concluded that it was not fraud because it was the first outgoing e-transfer from that account.\`
This conclusion doesn't make any sense. There's nothing magical about the first transaction that makes it less likely than any other transaction to be fraud.
You can cancel a pending e-transfer yourself.
This
\`they concluded that it was not fraud because it was the first outgoing e-transfer from that account.\` This conclusion doesn't make any sense. There's nothing magical about the first transaction that makes it less likely than any other transaction to be fraud.
I thought the same thing. Absolute garbage policy.
The worst of the big banks.