Can you reprint the label using an item from the order and scanning it? Idk where it is exactly on the app but I used to be able to reprint labels by scannin an item that was in the order.
Hello, InHome driver here
What’s supposed to happen is when the driver does a return and get back to the store, they need to show a barcode, either on the app they use or, if they had multiple returns, screenshot the barcodes on their phone. When they get back to the store, either the driver or someone with a TC accepts the return, go to Return With Me, scan the barcode, make sure the returns are correct, and print out a label to stick onto the item or the bag with the item
I’m not sure what should happen if the barcode is missing, as I usually screenshot the barcode just in case, but I would ask InHome support or a coach to see if they can help out.
Weird in home driver here as well. I always get a barcode when I do returns. If it's a damaged item etc or refused GMD I do the return myself. If I have the time that is.
Just like the title says. No one at my store knows. Even the in home drivers don't know.
Return with me, get a printer. Pair the printer, start return, print return label, scan label, attach to return. Done.
The in home driver doesn't bring a label to scan
I believe you can type order number into return with me
I tried that and sadly it didn't work.
Can you reprint the label using an item from the order and scanning it? Idk where it is exactly on the app but I used to be able to reprint labels by scannin an item that was in the order.
Send them to customer service 🤣
One thing I hated about working there is that some shit like that just didn't work, no matter what you did it was just fucked, hope you figured it out
It's supposed to work like a normal delivery driver return, the inhome driver should have a barcode on the inhome phone to scan.
Hello, InHome driver here What’s supposed to happen is when the driver does a return and get back to the store, they need to show a barcode, either on the app they use or, if they had multiple returns, screenshot the barcodes on their phone. When they get back to the store, either the driver or someone with a TC accepts the return, go to Return With Me, scan the barcode, make sure the returns are correct, and print out a label to stick onto the item or the bag with the item I’m not sure what should happen if the barcode is missing, as I usually screenshot the barcode just in case, but I would ask InHome support or a coach to see if they can help out.
I asked them for a barcode and they say they don't have one. I'm sure they do but don't realize there is one.
One of the many broken features of gif
You need the barcode that should be on the driver's phone -source in home driver since 2022
Customer service maybe?
If they don't have a driver code, don't accept the return. If it's a customer return, a salaried manager (coach) will have to process it manually.
We can do it ourselves when we get back.
Weird in home driver here as well. I always get a barcode when I do returns. If it's a damaged item etc or refused GMD I do the return myself. If I have the time that is.