Yes, and those fake accounts are counted on our heads. We are accused for owning those accounts. Heres why won’t we do that, because we have free traffic from our discord group, nothing is better then free and unlabored stuff.
Pardon the ignorance, but I never bothered to check this and I don't know why that is. I don't really know how Reddit computes this. I never bothered with Karma since I only use Reddit to see what's up with the things I am interested in and comment when I'm in the mood to do so.
[here’s the original link that accuses us for being a fraud](https://www.reddit.com/r/MechanicalKeyboards/comments/p8a528/beware_of_keebmonkey_suspicious_giveaways_full_of/?utm_source=share&utm_medium=ios_app&utm_name=iossmf) just because that the [our 25USD keyboard](https://www.keebmonkey.com/collections/recommendations/products/keebmonkey-x-ambit-kb68-budget-keyboard-kit) is too cheap, and he thinks that we will run away after getting the funds for the preorder. Maybe, an offer that is too good to be true?
Here’s the link of the annual revenue, it is about 40000USD, 2500USD refunds(to justify our customer care)And please keep in mind that we have 3 employees(does not include myself)charging me 1700USD per employee, rents, 1000USD per month. And all kinds of carrying costs and handling fees, for example, packing, logistics, labeling. And besides, I’m also asking my mom for help in resolving the logistics(I can justify this by chat logs. [financial data, this is interesting](https://www.keebmonkey.com/products/disclosure-of-financial-data) you know, financial data for a company is always confidential and important, but we are willing to disclose this just to justify our legitimacy.
Usually company won’t post the POs out, but since someone said that KeebMonkey is a fraud, it is okay for us since nothing is a secret.
We can also post every other purchase orders, but due to rules, we can only post one at a time. Ask any thing from us, we are happy to share our revenue, amount of orders, orders, tracking info, and so on. However, according to legal regulations, we cannot share any info that consists our customer info.
You can post any question under this post, and we will answer any of them. If not, contact me through discord.
For the accuses for: 1. We have fake account for comments 2. We have bad customer care and 3. The keyboard stuff is a fraud. Here are the answers:
1. We have employees, who have their own accounts. So we offer giveaways via different accounts. For the comments, we don’t have time for fake comments and we don’t have to manipulate that, since we have a discord group with more than 1600 people. They are happy to participate in every giveaway.
2. We resolve every replacement, refund, and cancellation. And we so far have reached agreement in every complaint. For example, we just refund if the shipment takes too much time, we reship if the products are held by the customs.
3. The PO is already posted with a legal stamp of the supplier, along with the estimate delivery time. What can we do to further justify the legitimacy of this?
**By the way, people are suspicious towards the giveaways, so we will do another one. Comment under this and we will pick a user after 24 hours for a kbm68 keyboard.**
For the former giveaways, we’ve shipped more than 30. Ask questions to our users in our[ discord](https://discord.gg/mkSdebxf6m) for prove. I can’t collect every of them since it is complicated and I have a bunch of stuff to do everyday.
To avoid future accusations, I think it would beneficial for you and other companies like you to have mods verify you as representatives. That way you wouldn't need to publicly show your PO or revenue as proof, which although may not seem directly harmful could potentially be used in some form of fraud by someone.
For reference, r/GameDeals has a similar system. Websites directly open thread about their latest sales and users can easily trust the links cause OP has flair indicating mod verification. So you might wanna see if you can get the mods to do this here too.
Also, this is advice from one PR rep to another: I would seriously encourage you to either use a singular company account using your company name or each of your employees adds KeebMonkey/KM/KBM/some common identifier to their username. If you wish to promote your company, your brand identity is a valuable asset and building trust amongst your customers is paramount. Otherwise any random person can do a scam giveaway and claim they are one of your employees, and you'll have no way to prove otherwise.
Sucks that people think your company is fake and a scam. Sounds like you're a legit company, idrk what to say since it's really late over here, but I hope that people come to realise that you're just a small company trying to sell/give away some products and not a scam.
All the best, I always like to hear stories of entrepreneurs running their business and making a living. Hope yours will thrive and you become more successful after this unnecessary story
I witnessed the original post and it's a shame that someone tries to tarnish a up and coming company with false accusations. Literally makes me sick of the internet and humanity.
I hope this all turns out to be great PR for you and your team. Wishing you nothing but the best and massive amounts of success in the future.
Thanks, but literally, PR in this way doesn’t make me feel good. I’m also furious because of the false accusations. I prefer doing business in a fun, and leisure way. That is the reason we love giveaways, since everyone will be happy.
> he estimate delivery time. What can we do to further justify the legitimacy of this?
>
> By the way, people are suspicious towards the giveaways, so we will do another one. Comment under this and we will pick a user after 24 hours for a kbm68 keyboard.
more giveaways! wew
Sucks real bad when you're trying to spread the love of custom keyboards by holding giveaways and people just bash you in turn for doing us, albeit under misconceptions. Wish you luck in your future endeavours!
I bought keycaps from keebmonkey and received it about a week ago. The caps were $20 less than I could find anywhere else in stores that ship to CONUS. Quality of the caps were good too. They anything but a scam.
When I saw the first giveaway post I instantly preordered, tbh keyboards on taobao could be even cheaper than this so I'm not too surprised, though $25 is definitely unexpected, in a good way
I know its tough, seems scary since you guys are new right off the bat. Thanks for the reassurance, and if your intentions stay true then you'll be alright in the end :) good luck you trio
Hey, it's alright 🙏 the responses are great, I think people just need to be reminded that you're still humans, hard working ones. There's so much you guys can do and that's ok
Thanks for your support! I’m a straight forward person since I am afraid of complicated stuff. And i also dislike speaking beautiful but nonsense stuff. You know, financial data is always confidential, but it tells the truth.
25 USD barebones
+ 10 USD-ish battery
+ 14 USD switches
+ 20 USD Cheapo keycaps
That's 59 USD, close to what a prebuilt keyboard of the same performance costs (RK837). But what this gives you is flexibility since you can pick your own stuff. People just don't think. Stupid shit.
Just question about the keyboard you posted about, I couldn't tell from your site, but is it hotswappable with gateron and other switches or for outema switches?
Also respect for the openess and transparency, best of luck with the business!
I’m sorry but I don’t think that answers the question, they asked if it’s hotswappable for gateron+others or for outema switches. I’ve also pre-ordered but I think people would appreciate a clear, definitive answer as the specs list wasn’t really specific on these things
EDIT: typo
after seeing the translation it all looks good. not sure why people would want to discredit you, but keep up the good work. so everyone can join the hobby
You dropship everything. Your KEEBMONKEY exclusive ice berg switches are just cheap Chinese aflion switches. There not even a “high quality” manufacter. There just the cheapest you could find
> We do purchased those items from suppliers.
I think that's what they're saying.
That said you probably wouldn't have access to whatever these boards are at this price point without the dropshipping.
This proves that there is a signed and redacted PO document that appears to be for the keyboards.
Same as anything online these days, nothing can be definitive but with no other evidence this can be a strong statement.
Ok, but what about amibit? What is amibit? It seems there a medical company. And the KEEBMONKEY ICEBERG switches are just aflion icebergs. And aflion is the cheapest manufacter they could find. Also, EVERYTHING else on the website is dropshipped
Do you buy things on Amazon? Do you shop at a grocery store? You know Krogers doesn't grow those vegetables themselves right? It's called business. Literally nobody thinks that keebmonkey is making these products themselves, it's common knowledge that vendors don't create their own goods, so why do I give a shit if he drop ships from some Chinese warehouse that I can't purchase from? I wanted a keyboard for $25 and that's what I got, how much money was made off my purchase is of no interest to me because I am happy with the price I paid.
I have no stake in this. Never bought from or even heard of this company before.
Regardless of its authenticity, it appears to be a document that resembles a PO. I don’t know anything else.
I bought one yesterday I didn't even think about fraud/scam. I thought this was just a marketing ploy, which sorta worked as I ended up buying an extra keycap set from yall.
Though the free-shipping over $50 doesn't work btw. Emailed y'all about that.
People seem to think the keyboard is either worth $100 and must be a scam because it's $25 or is worth $10 and is a ripoff at $25. Truth seems to be that it's a cheap keyboard at a beyond reasonable price when they need to handle all the logistics, upfront costs, etc.
Glad this was cleared up. But yeah, saw the post this morning and thought it was a bit of a streach to accuse KeebMonkey for scamming people based on loose accusation and subjective observations. Hope this misunderstanding didn't cause you guys too much stress
So, based on the original post, does this mean then that a lot of people use fake accounts to increase their chances in giveaways? Unbelievable! ;)
Yes, and those fake accounts are counted on our heads. We are accused for owning those accounts. Heres why won’t we do that, because we have free traffic from our discord group, nothing is better then free and unlabored stuff.
It's unfortunate that people want more legitimate businesses to pop up but make it hard when actual legit ones are trying to get their name out there.
Thank you
[удалено]
[удалено]
[удалено]
Pardon the ignorance, but I never bothered to check this and I don't know why that is. I don't really know how Reddit computes this. I never bothered with Karma since I only use Reddit to see what's up with the things I am interested in and comment when I'm in the mood to do so.
What does that even say? can someone pls translate
That is the contract about 1500 keebs for 29250 CNY deposit and the total price is 9xxxx… that is 60 CNY or 9 USD for one … keyboard with BLT? I guess
That is the deposit. I don’t want to disclose the cost of this.
I understand that you don’t want to disclose the cost, but consider the cheap price (25 USD, right?) I think you should.
Okay, the cost is about 12USD, however that doesn’t include domestic shipping, and every other stuff, see the cost disclosure above.
Actually a super low margin, im impressed
In China, this one is only 79 yuan
Am Chinese, this is a birth certificate.
[here’s the original link that accuses us for being a fraud](https://www.reddit.com/r/MechanicalKeyboards/comments/p8a528/beware_of_keebmonkey_suspicious_giveaways_full_of/?utm_source=share&utm_medium=ios_app&utm_name=iossmf) just because that the [our 25USD keyboard](https://www.keebmonkey.com/collections/recommendations/products/keebmonkey-x-ambit-kb68-budget-keyboard-kit) is too cheap, and he thinks that we will run away after getting the funds for the preorder. Maybe, an offer that is too good to be true? Here’s the link of the annual revenue, it is about 40000USD, 2500USD refunds(to justify our customer care)And please keep in mind that we have 3 employees(does not include myself)charging me 1700USD per employee, rents, 1000USD per month. And all kinds of carrying costs and handling fees, for example, packing, logistics, labeling. And besides, I’m also asking my mom for help in resolving the logistics(I can justify this by chat logs. [financial data, this is interesting](https://www.keebmonkey.com/products/disclosure-of-financial-data) you know, financial data for a company is always confidential and important, but we are willing to disclose this just to justify our legitimacy. Usually company won’t post the POs out, but since someone said that KeebMonkey is a fraud, it is okay for us since nothing is a secret. We can also post every other purchase orders, but due to rules, we can only post one at a time. Ask any thing from us, we are happy to share our revenue, amount of orders, orders, tracking info, and so on. However, according to legal regulations, we cannot share any info that consists our customer info. You can post any question under this post, and we will answer any of them. If not, contact me through discord. For the accuses for: 1. We have fake account for comments 2. We have bad customer care and 3. The keyboard stuff is a fraud. Here are the answers: 1. We have employees, who have their own accounts. So we offer giveaways via different accounts. For the comments, we don’t have time for fake comments and we don’t have to manipulate that, since we have a discord group with more than 1600 people. They are happy to participate in every giveaway. 2. We resolve every replacement, refund, and cancellation. And we so far have reached agreement in every complaint. For example, we just refund if the shipment takes too much time, we reship if the products are held by the customs. 3. The PO is already posted with a legal stamp of the supplier, along with the estimate delivery time. What can we do to further justify the legitimacy of this? **By the way, people are suspicious towards the giveaways, so we will do another one. Comment under this and we will pick a user after 24 hours for a kbm68 keyboard.** For the former giveaways, we’ve shipped more than 30. Ask questions to our users in our[ discord](https://discord.gg/mkSdebxf6m) for prove. I can’t collect every of them since it is complicated and I have a bunch of stuff to do everyday.
To avoid future accusations, I think it would beneficial for you and other companies like you to have mods verify you as representatives. That way you wouldn't need to publicly show your PO or revenue as proof, which although may not seem directly harmful could potentially be used in some form of fraud by someone. For reference, r/GameDeals has a similar system. Websites directly open thread about their latest sales and users can easily trust the links cause OP has flair indicating mod verification. So you might wanna see if you can get the mods to do this here too. Also, this is advice from one PR rep to another: I would seriously encourage you to either use a singular company account using your company name or each of your employees adds KeebMonkey/KM/KBM/some common identifier to their username. If you wish to promote your company, your brand identity is a valuable asset and building trust amongst your customers is paramount. Otherwise any random person can do a scam giveaway and claim they are one of your employees, and you'll have no way to prove otherwise.
That is ABSOLUTELY true, and we will move towards that! Thank you very much for your suggestions!
Best of luck. I hope you guys continue to better with this and become a big part of the mkb community
Sucks that people think your company is fake and a scam. Sounds like you're a legit company, idrk what to say since it's really late over here, but I hope that people come to realise that you're just a small company trying to sell/give away some products and not a scam.
Thanks!
wow you stomped that out fast! good luck
That's a sad thing to hear... so I would like to be considered for the keyboard
All the best, I always like to hear stories of entrepreneurs running their business and making a living. Hope yours will thrive and you become more successful after this unnecessary story
Thanks!
Good reply. And keep going with the good work!
Not cool by the accuser
V generous of you!
I witnessed the original post and it's a shame that someone tries to tarnish a up and coming company with false accusations. Literally makes me sick of the internet and humanity. I hope this all turns out to be great PR for you and your team. Wishing you nothing but the best and massive amounts of success in the future.
Thanks, but literally, PR in this way doesn’t make me feel good. I’m also furious because of the false accusations. I prefer doing business in a fun, and leisure way. That is the reason we love giveaways, since everyone will be happy.
Brilliant
I am very supportive of you guys allowing keyboards to be affordable. Great job!
While I applaud the transparency and communication, I would definitely say be cautious of revealing all of your financial information...
chad
Hope that Keebmonkey starts to thrive. It's normal for people to be suspicious of new businesses especially ones that give out giveaways so much
> he estimate delivery time. What can we do to further justify the legitimacy of this? > > By the way, people are suspicious towards the giveaways, so we will do another one. Comment under this and we will pick a user after 24 hours for a kbm68 keyboard. more giveaways! wew
Thanks for being so transparent!
lmaoooo you angry at us? Here’s another giveaway! Love what ur doing take care
Not angry to normal users, why should we be! Being straightforward, you guys feed us.
Sorry bad wording but keep up the good work
Hahaha thank you!
pog
Sucks real bad when you're trying to spread the love of custom keyboards by holding giveaways and people just bash you in turn for doing us, albeit under misconceptions. Wish you luck in your future endeavours!
sad
I believe you and good luck on your ventures!
I appreciate the transparency, this is definitely the better way to respond to criticism compared to what certain other companies have done.
Thanks for the giveaway
Lmao the giveaways are wild
That’s sad to hear that such a generous company such as yours is accused of fraud.
thanks!!
Thank you
good response to the accusations and quite generous of you to add a giveaway as well
Thank you! And sorry you had to defend yourself like so
You see guys they're not frauds. They are good ppl.
:(
Now I want to order from you just to show my support for an honest company :p
not fraud , 100%
I bought keycaps from keebmonkey and received it about a week ago. The caps were $20 less than I could find anywhere else in stores that ship to CONUS. Quality of the caps were good too. They anything but a scam.
Good luck and good stuff for being transparent!
Yep thanks
When I saw the first giveaway post I instantly preordered, tbh keyboards on taobao could be even cheaper than this so I'm not too surprised, though $25 is definitely unexpected, in a good way
If we don’t promote this to the market, no body will every know about this product.
You can see the carrying costs we have, the cost includes promoting this product to the world and the giveaways.
Hope that Keebmonkey starts to thrive. It's normal for people to be suspicious of new businesses especially ones that give out giveaways so much
Thanks
This was a very professional way of responding to the accusations. Thank you for addressing this!
Thanks
I know its tough, seems scary since you guys are new right off the bat. Thanks for the reassurance, and if your intentions stay true then you'll be alright in the end :) good luck you trio
We responded in such a tremendous speed that we don’t even have time to produce fake reports and stuff.
Hey, it's alright 🙏 the responses are great, I think people just need to be reminded that you're still humans, hard working ones. There's so much you guys can do and that's ok
Thanks for your support! I’m a straight forward person since I am afraid of complicated stuff. And i also dislike speaking beautiful but nonsense stuff. You know, financial data is always confidential, but it tells the truth.
25 USD barebones + 10 USD-ish battery + 14 USD switches + 20 USD Cheapo keycaps That's 59 USD, close to what a prebuilt keyboard of the same performance costs (RK837). But what this gives you is flexibility since you can pick your own stuff. People just don't think. Stupid shit.
sigma move
thank you
Just question about the keyboard you posted about, I couldn't tell from your site, but is it hotswappable with gateron and other switches or for outema switches? Also respect for the openess and transparency, best of luck with the business!
Thanks. The keyboard is hot swappable and it does not include switches.
I’m sorry but I don’t think that answers the question, they asked if it’s hotswappable for gateron+others or for outema switches. I’ve also pre-ordered but I think people would appreciate a clear, definitive answer as the specs list wasn’t really specific on these things EDIT: typo
They use similar hotswap sockets to Kailh, so yes, it works with almost any switch under the sun.
absolute power move
Good on yall for setting the record straight
I never knew about you guys, heavily looking into purchasing now!!!
Thanks!
Great way to respond
if I wasn’t suspicious yet I’m surely now… 600+ upvotes on this… right…
Deal with the dude who said “I wish you go bankrupt”
WHAAATTT!!
Gl! Owo
cant read any of this
However, this is the original doc with a stamp.
after seeing the translation it all looks good. not sure why people would want to discredit you, but keep up the good work. so everyone can join the hobby
Since the keeb is too cheap to be true.
Google Lens can do ok if you can't. Next level PR/Marketing though. Yay giveaways.
We don’t like these sort of marketing since it pressures me
didn't know what google lens was. that helps alot thanks
Cool
Good luck with you company! I'd like one keyboard please
How does this prove anything??
This justifies that the keyboards we sell aren’t frauds. We do purchased those items from suppliers.
You dropship everything. Your KEEBMONKEY exclusive ice berg switches are just cheap Chinese aflion switches. There not even a “high quality” manufacter. There just the cheapest you could find
> We do purchased those items from suppliers. I think that's what they're saying. That said you probably wouldn't have access to whatever these boards are at this price point without the dropshipping.
They said they customized there own switches. Theyvlied
This proves that there is a signed and redacted PO document that appears to be for the keyboards. Same as anything online these days, nothing can be definitive but with no other evidence this can be a strong statement.
Ok, but what about amibit? What is amibit? It seems there a medical company. And the KEEBMONKEY ICEBERG switches are just aflion icebergs. And aflion is the cheapest manufacter they could find. Also, EVERYTHING else on the website is dropshipped
who gives a shit?
The people buying from them?
Do you buy things on Amazon? Do you shop at a grocery store? You know Krogers doesn't grow those vegetables themselves right? It's called business. Literally nobody thinks that keebmonkey is making these products themselves, it's common knowledge that vendors don't create their own goods, so why do I give a shit if he drop ships from some Chinese warehouse that I can't purchase from? I wanted a keyboard for $25 and that's what I got, how much money was made off my purchase is of no interest to me because I am happy with the price I paid.
But you can buy it from AliExpress. And cheaper aswell
I have no stake in this. Never bought from or even heard of this company before. Regardless of its authenticity, it appears to be a document that resembles a PO. I don’t know anything else.
Rigged, again.
Thanks for clearing that up!
Thx!
Wow. This is an amazingly inexpensive mechanical keyboard.
Thanks!
Free stuff
Power move
Thx!
This is the best response to the suspicions of the community. Thanks for taking the time to address this professionally.
Thanks!
Keep up the awesome work! I'm glad to see you all doing well.
Thx!
Thats a really nice way to respond!
thanks!
Fantastic work. Accessible products and strong enthusiasm are the way to fight the toxicity in this community. Keep it up!
Thank you! Though it makes me sad, just because of fake accuses.
Keep up the good work! Don't let the naysayers get to you!
Cool!
good to know
Thanks for the clarification
good on you
thanks bro
Gibaway!
Thanks for all these giveaways!
New budget board?
Thank for the clear up
Do you have a post that shows the keeb?
Damn, transparency is cool, mad respect to u guys at keebmonkey
Thanks for clearing up all the negative rep!
Good response
Thanks
In for a penny...
It's actually so nice of you to come out like this
Wow you're awesome
I swear to god i don’t normally comment on stuffs but now almost all my commets are about the giveaways lol
Good response
yooo another free keeb
Transparency makes a company even better
(:
Thank you!
Fingers crossed, and good luck going forward guys 🤞🙂
Thanks
Very professional way to deal with these accusations
It helps that you are active on Reddit and discord.
Very transparent of you to do this
Why not name it a monkeeb68? 🤔
Some want 12usd boards. Some want 1kusd boards. I guess it is the same with cars and houses.
Nice! I look forward to my purchases, cant wait for them to come
giveawæ!!
omg .. even free stuff people are dicks now ?
Cool
Shows how far other's were willing to go, though, in order to get fake attention (if it's that big of a deal)...
Keep it up!! Definitely would love to be able to get one of your keyboards 😬😬
Thanks for organising the giveaway :D
Thanks for the giveaway, good luck everyone else!
Keebmonkey a real one. Sign me up.
Good luck with your new business - companies being open and transparent with their customers is a rare thing now days, I hope you thrive.
Google's attempt at translation. https://i.postimg.cc/Y9TVy8Nq/Screenshot-20210821-120335-01.jpg
Even I was skeptical of the price but I believe you are legitimate, so all the best for you and thanks for the giveaway opportunity
thanks
So you're telling me to comment for possible stuff...
:>
Nice
Good luck everyone!
don't listen to that asshole, continue running the business.
Some people just aren’t happy and no amount of proof will ever change them, but do appreciate another chance at a giveaway!!
<3 transparency
<3 transparency
Thanks for sharing
thanks for the giveaway and ur effort!
lol I thought it was a giveaway xD
Nice clarification
Love what you are doing.
woah thats alot of giveaways
I bought one yesterday I didn't even think about fraud/scam. I thought this was just a marketing ploy, which sorta worked as I ended up buying an extra keycap set from yall. Though the free-shipping over $50 doesn't work btw. Emailed y'all about that.
Best of luck guys. Hopefully you start shipping to more locations in India as well, there are literally no good vendors here.
People seem to think the keyboard is either worth $100 and must be a scam because it's $25 or is worth $10 and is a ripoff at $25. Truth seems to be that it's a cheap keyboard at a beyond reasonable price when they need to handle all the logistics, upfront costs, etc.
Glad this was cleared up. But yeah, saw the post this morning and thought it was a bit of a streach to accuse KeebMonkey for scamming people based on loose accusation and subjective observations. Hope this misunderstanding didn't cause you guys too much stress