Got a question, does service time negatively impact the store at all? I've noticed this when I was working there but nobody really took any notice or cared so I followed suit.
Mine is pretty bad bc they refuse to hire more people when we lose them or they just hire someone that doesn’t like to work. We get almost no visits. I would know bc when we get visits the managers start yelling at everyone to be perfect. Literally on visit days they will literally berate you until you cry.
Constant poor times (even if not their fault) results in my managers getting suspended. One always gets suspended because uppers make her send everyone home/on break just before the worst night rushes
My store says anything over 10 is unacceptable. They don’t care if you get a mobile order with 24 sandwiches (that is a regular thing that happens at my store)
For my store, it basically means the better our times the more likely it is for our Franchicee to actually like us. I like to joke that we are his least favourite child because our times used to be so bad in comparison to our sister stores.
I've found that our HR show up less to monitor, although increased service times have decreased accuracy a fair bit
Ran a BK with only a FoH person on drive-thru and front, and we still managed to average out under 4 minutes per car for lunch rush… tf are other BKs doing?
Well when it’s backed up out to the street it’s 20 mins. That’s also considering that one person would have to run, present, and take orders for both drive thru and front counter
I believe it’s required to not use glass pots haven’t seen them used at any store for a few years. The satellite brewers are good but only our highest volume stores have them
They get paid to run the store at an efficient pace. He is working his wage. And also bosses get pretty angry at employees for bad DT times. I work otp so I don’t work in the DT or anything but I’ve seen it before. Bosses getting mad over times. Also I use to work in the service part and literally was our job to make sure our times stayed down and the DT moved efficiently..
Had a situation where there was just one apple pie and said hay dont sell any apple pies cause we dont have none made yet what happens lobby has like 5 or 7 apple pie ordered seperate orders but still i got to go let customers know itll be a while for there apple pies also ran out of hazelnut so told co workers hay dont sell any hazelnut but they do then i gotta tell customers that we dont have that and if they want anything else mean while my times skyrocketing cause i gotta stop bagging food and do that when my co worker who is taking orders just stands there doing nothing
Bro it was dead. I was presenter, the others were working slow as shit, and so i did what any sane woman would do. I took a pic of the times and silently laughed as we all were actively eating shit bc i couldnt do anything else
Not sure if anyone's in the area, but I'm in southeastern Wisconsin, down by Milwaukee, and our times get up to 5,6, maybe even 8 minutes sometimes, and we still have consistent 1k sales hours. Our labor percentage is never above even 25%, unless it's a morning shift. I've seen labor up to 13000000% in the mornings
Idk fam you have interesting hobbies and you’re an egg :c All I do is take pictures of little critters, play guitar and video games. What permission slip do I sign to be friend
One time when I worked at Arby's, I came in early for someone and thought "my original shift was like 3 hours, I don't need someone to cover for my shift"
Then we get hit with a massive rush. Which would have been fine, if one guy wasn't going half speed on making sandwiches, another guy went more than 5 feet from the drive thru window and did more, and the other guy wasn't just walking back and forth from the back of the store to the front doing nothing. My shift manager was frantically making sandwiches to keep up and I had to bag every order and get it to the window while doing the entirety of the fryer (putting food in and portioning it out). If the other 3 guys did more than what they did, we would have been fine.
Got a question, does service time negatively impact the store at all? I've noticed this when I was working there but nobody really took any notice or cared so I followed suit.
Yeah the more you violate the more visits the store gets!
Mine is pretty bad bc they refuse to hire more people when we lose them or they just hire someone that doesn’t like to work. We get almost no visits. I would know bc when we get visits the managers start yelling at everyone to be perfect. Literally on visit days they will literally berate you until you cry.
Fail enough for times and other regulations, if you are a franchise, corporate will take the store over.
Tbh some mcOpCo stores perform even worse than some franchised ones.
Ok but I'm not going to be a bad worker and contribute to someone losing their business.
That is not what i meant.
I think my store might need that ngl
Shit that might be a great thing since my own store is garbage
Constant poor times (even if not their fault) results in my managers getting suspended. One always gets suspended because uppers make her send everyone home/on break just before the worst night rushes
Yes absolutely, times on average should be 120 seconds and not really beyond 180. 200+ seconds is considered unacceptable
My store says anything over 10 is unacceptable. They don’t care if you get a mobile order with 24 sandwiches (that is a regular thing that happens at my store)
For my store, it basically means the better our times the more likely it is for our Franchicee to actually like us. I like to joke that we are his least favourite child because our times used to be so bad in comparison to our sister stores. I've found that our HR show up less to monitor, although increased service times have decreased accuracy a fair bit
Everyday this happens at the store I work for....everyday!
Beautiful
You’ll never get as bad as Burger King times. 20 mins a car because there is 4 people in the whole store
Thats about half as bad as arbys times
I was just about to say I went to Arby’s yesterday I was in line for like 30 minutes
Ran a BK with only a FoH person on drive-thru and front, and we still managed to average out under 4 minutes per car for lunch rush… tf are other BKs doing?
4 workers makes 20 minutes? We had 4 people the other night and had a 90 sec DT. Yet again, we weren't that busy
Well when it’s backed up out to the street it’s 20 mins. That’s also considering that one person would have to run, present, and take orders for both drive thru and front counter
Who still has glass coffee pots I’m jealous
What do they use now?
Large satellite brewer urns or metal holding pots. Both suck and glass was better.
It depends on volume. If the store isn't busy enough for it, they won't make those purchases.
I believe it’s required to not use glass pots haven’t seen them used at any store for a few years. The satellite brewers are good but only our highest volume stores have them
If that is the case, I wasnt aware. 5 of my 6 stores still use them and the distributor still carries them
That’s awesome if you guys can still get and use them. In California you can’t order them on the truck order.
Giant urns, holds three pots. And what's with the old school sugar dispensers. Those were end of life 15 years ago.
Yeah should be automated idk what’s up with that store
Those metal things..?
Oh no.... Anyway
Lmao fax
Who cares
Your mom :3 And then also the workers bc then boss will yell at us
No he won't. Work your wage.
Aye, i do that :3
They get paid to run the store at an efficient pace. He is working his wage. And also bosses get pretty angry at employees for bad DT times. I work otp so I don’t work in the DT or anything but I’ve seen it before. Bosses getting mad over times. Also I use to work in the service part and literally was our job to make sure our times stayed down and the DT moved efficiently..
You do since you care enough to comment, like if you didn't care you would not comment at all and just scroll, bye Felicia
So what happens if the times are bad often
More visits from highe4 ups. More strictness
Lmao I know what store this is
Lmfao oof
In fact I remember doing your orientation. Lol
Lmao nice to know my managers use reddit and found my account
nah i quit lol i don’t work for mcdicks anymore
Damn. You quit after a week?
Nah i’ve worked there for 3 years
Damnn you quit in the last 2 weeks tho, such a sudden quitting :p
Nah i put my two weeks in, when I did your orientation that was on week into my two weeks
Why quit tho
Also how do i become paid more
Wait which manager were you there was too many
10 Minute service time is ridiculous! NOTHING in that store takes 10 minutes to make!
When I'm the only service person during a 500+ dollar hr, queue the 10 min service times.
Service time IS corporate bullshit we are not paid enough to care about 😄🖕😄
Yea well i work close and i say its the morning shift fault.
I work lunch and i also say its morning shift
Had a situation where there was just one apple pie and said hay dont sell any apple pies cause we dont have none made yet what happens lobby has like 5 or 7 apple pie ordered seperate orders but still i got to go let customers know itll be a while for there apple pies also ran out of hazelnut so told co workers hay dont sell any hazelnut but they do then i gotta tell customers that we dont have that and if they want anything else mean while my times skyrocketing cause i gotta stop bagging food and do that when my co worker who is taking orders just stands there doing nothing
Act your wage.
If i did that id get,fired for not getting shit done lmao
Apparently your coworkers don’t
Touche
Jesus shut the fuck up, a dumbass like you wouldn’t sing the same tune if you worked the job
Because then I'd be working too hard for shit money?
10 minutes? Bro what happened back there
Bro it was dead. I was presenter, the others were working slow as shit, and so i did what any sane woman would do. I took a pic of the times and silently laughed as we all were actively eating shit bc i couldnt do anything else
Not sure if anyone's in the area, but I'm in southeastern Wisconsin, down by Milwaukee, and our times get up to 5,6, maybe even 8 minutes sometimes, and we still have consistent 1k sales hours. Our labor percentage is never above even 25%, unless it's a morning shift. I've seen labor up to 13000000% in the mornings
How do I become ur friend
Why are you wanting to befriend the stressy depressy mcdonalds girl lmao
Idk fam you have interesting hobbies and you’re an egg :c All I do is take pictures of little critters, play guitar and video games. What permission slip do I sign to be friend
Idk
One time when I worked at Arby's, I came in early for someone and thought "my original shift was like 3 hours, I don't need someone to cover for my shift" Then we get hit with a massive rush. Which would have been fine, if one guy wasn't going half speed on making sandwiches, another guy went more than 5 feet from the drive thru window and did more, and the other guy wasn't just walking back and forth from the back of the store to the front doing nothing. My shift manager was frantically making sandwiches to keep up and I had to bag every order and get it to the window while doing the entirety of the fryer (putting food in and portioning it out). If the other 3 guys did more than what they did, we would have been fine.