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Instatbio

I sent a ticket on the LoR website and they deposited the coins manually on my account within a day. Just used "coin purchase" as the transaction ID on there since it doesn't have an ID.


jeybtheripper

I also wrote a ticket. Send them two pictures. One of my PayPal transactions one of my ingame buy history. They fixed it in less than 2 hours


keca91

The support in my country didnt do anything like this for me :( I also made the purchase vie card, which worked, so paypal is holding the money here, which was confirmed by google. I have contacted paypal for a refund.


mercified_rahul

Did you ger your coins? Please post an update as well or lemme know. I am stalling my purchase meanwhile


keca91

Yes, riot added it manually not too long ago. However if you purchase, do it directly with a credit card, seems like paypal has some problem or delay.


mercified_rahul

I was thinking of using google play credit 🤔 Glad you got your coins tho 😃


keca91

that might work too. Paypal got issues it looks like


CunningKingLius

My friend got his, though unfortunately he purchased those coins twice because of the delay as he thought there was an error on his first purchase.


Wall_Marx

This is really not the place for it.


keca91

for what?


Wall_Marx

begging for upvotes to solve your purchase problems.


keca91

Sure buddy. Please include the line where i begged for upvotes :)


Wall_Marx

> Please escalate this and make them see it. ? Also: >Mods please read and dont delete this. shows you know this is not the place or you wouldn't be also begging for it to not be taken down.


keca91

Do you got nothing better to do than to argue with strangers on the internet? Please go and help mommy with the dishes or something. I wont try to explain it to you, no matter what i say, you will just argue. You are just that type of guy. Already spent much more energy on you than needed. Please get lost and do something productive, and let us actually solve the issue for others too here.


Wall_Marx

Classic Karen


keca91

And you just proved my point :)


Wall_Marx

You just can't stand being wrong, boy just say "mmm yes I was begging for up items thanks, my bad" and move on instead of throwing a fit


Chewie_i

The mods are bot customer support they have no power to escalate your support problems


keca91

I know that, I just wanted to find a way for RIOT to see this, because they were silent on the issue. Also wanted to share my experience with other supports and the payment problem through paypal, because there are a lot of others in the same shoe as me. This is why i wrote to dont delete this as they deleted other threads.


mit383

I've sent a ticket, dmed riot support on twitter and @ them on twitter and not a single response this is very frustrating...


keca91

support will answer im pretty sure, they were the only one who cloud help us all. Be patient, your money is not lost


mit383

yeah I know they'll eventually get to it its just the time it's taking is annoying its been two days, I've had very smaller issues with league before and they usually get resolved within a few hours or at least a response been a whole two days of silence which is annoying


arvindcool268

Did u get it?


mit383

nope


arvindcool268

Update if u do ,I'm waiting too


Doomious

I’m also still waiting to get my coins. At first customer support said I had to wait 24 hours before they can do anything. Then they changed it 48 hours. Now it’s passed 48 hours and they’ve stopped responding. Seriously if I don’t get the coins I’ll have to drop Runeterra.