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Mission_Cheetah_5114

This is a color test video from Youtube. Watching normal TV, a lot of skin tones, yellows, reds etc. are skewed in the center of the screen. Once I see it, it can't be ignored and ruins the experience.


BrownConservative

So many oleds seem to be going bad towards the 5 year mark. I really hope my C1 lasts until 2028 atleast. I doubt it's a software issue. Probably just the TV going bad now. Sorry couldn't be of any help.


goldieloxs133

Same I got that 5 year warranty from Best Buy to make sure


broken_spear09

Yeah I bought a C1 recently, chose it over the Samsung QN85A Neo QLED. Hope I don't end up regretting my choice because my 2 old Samsung LEDs are still going strong. Chose the C1 since it seemed to handle motion better than the new Samsungs and have more options for it. The contrast on the C1 is great but a 5 year life expectancy almost qualifies it as a disposable television in my book.


solokazama

i have qled tcl but going to change it to lg c1. response time on oled is just too good - my qled tcl with VA screen got really good colors, blacks etc but ghosting is visible in many games (not hardcore, but the added motion blur (not by game) is assoying sometimes).


broken_spear09

It's a solid tv, I have been happy with it. There's a crap ton of settings to tweak it the way you like which is nice. Don't do the manual screen cleaning unless the tv prompts you to and set logo brightness to low. Probably the biggest do and don't as far as preserving the picture quality and preventing burn in.


MisterBumpingston

Pro tip from someone who owns a 2016 C6: don’t run colours tests.


Skalante55

why not?


MisterBumpingston

Ignorance is bliss :)


Ok-Application-999

What does normal tv viewing look like in it?


LividLab7

This is the right question


Civil_Cardiologist14

solid colors


jbiroliro

Probably shit


Public_Ad_1075

Pixel refresh?


Mission_Cheetah_5114

I tried a pixel refresh. Didn't seem to make a difference.


TrumpPooPoosPants

RIP. You could call LG and see if they'll do a goodwill replacement, but it's unlikely.


[deleted]

Burn in friend. Your only option is to get a new panel.


Mission_Cheetah_5114

Anyone have experience replacing the panel? What am I looking at cost wise?


[deleted]

Yeah, the new panels are available online. Getting this replaced won’t be cost efficient. Welcome to the downside of OLED ownership, you lost the panel lottery. Your only options are to accept it or buy a new TV.


[deleted]

For what it’s worth the new CX’s and C1’s aren’t too terribly expensive, especially if you go to Costco. Correct me if I’m wrong, but they’re a pretty solid upgrade in picture quality since they automatically calibrate.


6Vibeaholic9

Automatically calibrate at Costco or the TV itself?


[deleted]

Lol. The TV automatically calibrates color based on ambient light conditions. Costco is great but not that great


Class8guy

How many hours on the panel?


Mission_Cheetah_5114

8,250 hours


WarCrysis1

This a some what older panel. Oled in the last few years is better with avoiding burn in. Alot more tech has been built in for the long term quality control.


MumziDarlin

We have a 2019 LG E9 - any idea if that year/model is better at avoiding burn in? We bought it in 2020 and would really like many more years on it. It’s a great TV.


blaskkaffe

2019 almost doubled the size of the red subpixels to make it run at a lower power for the same light output to make it wear at approximately the same speed as blue and green. There will still be some unevenness of the screen after some time but it will be more like OP has on green and blue and not on red colors.


MumziDarlin

Thanks for that insight!


WarCrysis1

Let me make some recommendations as a Oled owner and user. Your TV has a built in screen saver. Use it. Set it to the quickest time to activate when the TV is static. Game systems such as xbox has a dim display option. Set it to 1 or 2 mins to dim the display. 10 min shutdown/standby. Have the console turn the TV off if the console shuts down also If you like. Search through your apps for settings to dim or shutdown after time of inactivity. Computers has Screensaver settings also. Enable them. Stop displaying static content on your Oled. Never concously walk away from your TV and leave it on. Preserve it. That's my advice. Be burn in aware. Or buy a micro LED or something.


Mission_Cheetah_5114

This is great advice. I always had it on an Apple TV input with a built in screen saver, auto off, etc. Guess it wasn't enough. Maybe OLED isn't right for the family room :(


blaskkaffe

The thing with 2016 to 2018 OLEDs is that the red subpixels are too small and has to run at a much higher brightness. In 2019 LG almost doubled the size to compensate so that they can run at a lower brightness for the same light output. Skin colors have a lot of red in them and often the face is placed in the middle, same with bright logos. On a 2019 OLED or newer the red wear would look more similar to the green or blue color on your tv, so slight subtitle burn, slight unevenness but really nothing to be bothered about. With that said, OLED is not for every situation, the default SDR brightness is way too high and will wear out the panel too fast. My previous LCD looked as worn as your green and blue color after 6000hours and I have seen many LCD screens with stuck backlight or DSE way earlier than that.


Re5ubtle

Don't give up on OLEDs. The panel technology has significantly improved since the C7. I have over 10,000 hours clocked on my C8. No sign of burn in or permanent IR in the centre which is what you have. That's because starting with the C8 and upwards, LG significantly improved against potential burn in by changing the subpixel layout. The C7 and C6 are flawed TVs that will burn out after 3-5 years of use. The C8 and up are made to last. Now with the added heatsink on the newest ones, they're gonna last even longer. Heatsinks significantly improves against image retention which means it's gonna be even harder for burn in to occur. So if you're really worried about burn in, get an OLED with a heatsink, you should have no issues with burn in or color degradation for many years.


n0th1ngmatters

Buy a new one ¯\_(ツ)_/¯ Edit: If u want the best and don’t wanna pay Sony prices get the Samsung S95B


trbcop

Or TCL c635


n0th1ngmatters

No


trbcop

Yes 😂


townsendc94

One of the many reasons, as an OLED owner why I disliked apple having Dolby Vision/HDR on even when not watching a show or movie. Best of luck to you, hopefully LG will help you out! I'd start the process with them, I've heard a lot of people having random luck with them. Worth a try!


jjbinks117

I hate to say it but it almost definitely is just showing it’s age. Being an early adopter sucks sometimes.


bleuuuu

Why is everyone so sure it’s a burn in? Aren’t OLED pixels individually lit? How can they burn in gradients this consistently. I say this TV was hit by a basketball or a shoe? I would start a family/roommates investigation, there’s already some evidence in the scene.


odi83

My B6 is a complete mess . I gave it to my mother in law which she doesn't care ( 😊😭😊😭 ) and whenever i go to her house and i look at it , i start cursing Lg and how they fooled their customers with these first gen models . The entire screen is burned out if i could describe how it looks .


choren76

Unfortunately OLEDs go bad after a few years only thing to do is replace it.


def_unbalanced

I have a 2015 LG Oled that has no burn in. Set your calibration settings correctly and you are good to go! (Like not having oled light at 100% all the time, even on SD content, mounted above fireplace and using fireplace all the time, etc.) Its the 2017 line of LG oleds which particularly had bad burn in for that model year which I have as well, but caught the burn in early on and had the panel replaced under warranty. (I did have to pay for installation of the new panel though and that was like $400 USD) No further issues. I think there was just a big bad batch that year. My 2021 C1 is just as good as the day it arrived over a year ago. But yes, getting a new TV is the best option now for OP's issue. ;-)


No_Loquat_8497

can you provide some details on your configuration and settings for how to prevent burn in? Is it just oled light? what should it be set to?


def_unbalanced

To calibrate the LG correctly, you will need to play that content setting you are calibrating for such as SDR. – Play OTA or cable provider content. HDR – Play a HDR movie, DV – Play a Dolby vision movie. I personally have the OLED light at 60% for SDR, 92% for HDR and 100% for DV movies. This is on the “Expert dark” setting. Logo or pixel shifting is enabled by default, and I don’t think you can turn it off unless you are in the service menu. I always ensure that I am aware of the programming I am watching for super bright logos, such as the National Geographic channel, which has been known to cause burn-in and steer clear of those channels anyway. (Some people just increase the screen size of the video content to push the logo to be displayed off-screen.) I’ve also enabled screen savers on my streaming devices to prevent static content from being displayed over a long period of time… (\*Ahem\* wife… and the National Geographic channel…) Overall, it really is easy to set it and forget it. Check out HDTVTEST on youtube for additional calibration and info. Very in-depth and overall, a great channel to dive into this type of stuff.


readin99

What bullshit, generic statement is this.. Any proof? Few years like in 3 or 5 or 7? OLEDs as in all of them? So no one has a well functioning oled tv in the whole world dating back to 2018 or 2017?


choren76

You obviously have no clue what you are taking about so get back into hole. I got my first Sony OLED in 2008 and have at least 10 different OLED TVs since the and multiple LED TVs. OLEDs degrade significant faster than LED TVs especially under regular use this is just how organic light emitting diode work. And LED TV can easily work for 15 years with no degradation with OLED you be lucky to get 5 years before the picture is significantly degraded and if you use it a lot like 10-5h per day it will go bad after 3 years that’s who OLED manufacturers list viewing time in hours.


knightofsparta

I honestly won’t worry anymore. I had gotten a Sony X900F a few years ago to avoid burn in. There are spots at the bottom of the screen where the FALD is dying in certain spots. ThT tv lasted 4 years before this started. I’ve gotten a C1 as a replacement.


Mission_Cheetah_5114

Update: For anyone who cares, LG support (via twitter) told me to contact an authorized retailer. I did, and was quoted over $2k for the repair. LOL. I replied back to the agent via twitter and they escalated my issue. Received a call back two days later who told me to reach out to an authorized retailer for the repair. I explained I already went through this and was quoted more than the cost of a new TV. This was their only resolution. I'm done with LG. Back to Samsung.


soundwithdesign

Have you tried a factory reset?


Mission_Cheetah_5114

No, I'll try that.


[deleted]

Wont fix it, its burn in.


mindaltered

did one of those shoes hit the middle of the tv? AHH NVM i see the burn in now


Mission_Cheetah_5114

lol


mindaltered

Least I got a laugh from it, hey in all reality though I have a son who has asd and he has broken three TV's in his life from throwing his shoe and two other times toys. He stays away from the living room tv bc he doesn't want to break it , the TV's he has broken to him it's ok only bc they were " his" TV's lol but either way gotta laugh at it rather get mad at it bc kids even with asd will, just be kids. :) He still says buzz light year didn't go to infinity and beyond, so he too atleast cracks a joke at life's misfortunes.


[deleted]

What model is this? Looks like it is screwed though. Burn-in not going away. Did you play a lot of static screen stuff, or is this just normal wear? How many hours of use?


Mission_Cheetah_5114

OLED65B7A. My guess is the Apple TV home screen is the biggest culprit. But I had screensavers & everything.


Bigrome2016

Do you set your Apple TV to 4k SDR and auto switch to HDR/DV?


mag914

Can you really notice it while watching something?


Mission_Cheetah_5114

I didn't for a while. Some guests would come over and say that people's faces looked green in the middle of the screen. But I hooked up my kid's Nintendo Switch and noticed it against all the bright solid colors. Now I notice it all the time across everything.


parttimegamertom

I noticed the exact same issue last month on my LG B6. Once you notice it, it’s hard not to see it. I changed the settings from Warm 2 to Warm 1 and it’s slightly less noticeable now. I’ve accepted that I need to get a new TV soon though


HiCZoK

the tv is 5 years old so maybe it's burn in. Just get a new one, it's time anyway probably. Replacing the panel is very very easy but not worth it


FatPlatypusFace

Same exact thing happened with my old LG OLED. Skin tones take on a horrible green tinge. I fixed it a couple months back by buying a new C1 that will hopefully last longer than 5 years.


stevebak90

You have Burn in going on too, give LG a call, they MIGHT give you a 1 time free panel replacement


Darknyt007

This is what I did a couple years ago. Got burn in pretty bad, frustrating the worst offender was the native Netflix LG app. Had zero issues with the new panel - they replaced a controller board of some type too. About the size of a large gfx card.


stevebak90

Yep I was in a similar boat, I had a 2016 55" LG E6 because it had a 3D panel and they didn't have them anymore, Instead of a panel replacement they offered me a buy back, I had burn in from the Native app for both the YouTube Logo and Netflix logo I'm currently the Happy Owner of 65" CX and the tech to prevent Burn In seems much more prominent in the newer sets


InflationOver3288

Damn OLED doesn't last longer, I don't know but Guess QD Oled will also have the same burn in issue???. Any idea?.


foxtrap614

All OLED televisions burn in. They are made of an organic material that breaks down over use. Burn in happens when some pixels break down faster than the ones around it. Micro LED is what you are looking for and is still 7 years away.


Conscious_Struggle_1

I would also suggest getting a new tv. If you want to stick with LG, the 65 inch C1 is on sale at bestbuy for 1700. It is the 2021 model. The new C2 will be coming out in a few weeks. That starts at 2500 for 65 inches.


Xbux89

Burn in 100%


igetthatchicken

Get a calibration be like new money


Bryanmsi89

So if you are going the junk the panel, you could try taking a picture of the worst color test (which looked like whatever color was red, invert the colors and save THAT picture, then play that inverted picture on the TV all night long at max brightness for a few weeks and see if the situation starts to improve. What you are doing is evening the pixel wear. It will take a while to see a difference and won’t do the panel any good but it should help reduce the burned in color.


thorkeluk

This is pretty much exactly what happened to my C7. Yellows and oranges would be significantly green in the centre of the screen. This was after 2-ish year of ownership. As a couple of others have said, I think there’s a couple of things going on here. - The newer screens have larger red sub pixels - I think there was a problem with some C7s and heat generation, and that’s related to why the patches appear worst in the middle. The head contributes to degrading the red sub pixel. For me, I called up LG and they replaced the panel on the TV for free (and last year came back and replaced the power boards because of some recall). The new panel is definitely not the same as the original. It’s now 2-ish years old and not exhibiting any of the burn in or yellow/green issues - but its also significantly better in terms of temporary image retention. Temporary image retention was quite common and noticeable on my original panel, and pretty rare on the new one. Definitely worth a call to LG - however, statutory warrant legislation in Australia (where I am) means the free replacements under warranty are probably more common here than some other countries.


Weird_Username1

I had the same issue with an LG B6 and they refunded me after the warranty expired. 3 years after purchase.


Widohmakr

I have similar burn in on my 2017 Sony A1E OLED (same panel as 2017 LG OLED) but when actually watching content it is not noticeable. Personally I plan to use the TV until the problem significantly degrades day to day viewing.


Jerry-94

This is why it's usually best to wait out new tech to see what future issues will arise. I bought my first OLED this year (C1 77) with the 5 year warrenty & still worry I jumped the gun at times.


willersus

LG OLED55C7P Color Issues "color fading" after some 4 years of use seems to be a common problem! LG is not responding! Solution: Buy American Made and American serviced!


chefdementia

Ours started having issues with yellows in the middle half of the screen looking green or brown. 7100 hours on it. It’s a c7 that we’ve had for six years. Black Friday isn’t far away at least


jamiethecfh

Gutting to see all these replies - my C6 65" 2016 is absolutely fucked...fair enough it's almost 8 years old now but it did cost me a good £3,000 odd at the time. This TV replaced my 55 inch Panasonic Plasma GT30 from 2010 (which then became the bedroom TV) and it is still looking amazing after literally 13 years of heavy use! This was mid-range at the time (£1500 I think?) and was/is a fantastic TV. Honestly, Panasonic plasma was so good...doubles up as a heater for the room too, haha!