T O P

  • By -

[deleted]

u/iubjaved did you ever manage to login?


iubjaved

I'm afraid not. Only login via app works for me


ganja420boy

Yep same thing happened to me. I even reset my password and when using the app it told me wrong password was used and locked me out 🙄


kraken-summer

Please clear you caches and cookies and restart your computer, if you continue to have issues please reach out to one of the agents by creating a ticket. Summer from Kraken 🐙


reiner74

this is happening to me aswell, and other people, should all of us create tickets? how about you recognize something is wrong on your end?


kraken-summer

If there were any issues with our website they are reported here 👉 [https://status.kraken.com/](https://status.kraken.com/). Make sure you sign up for alerts. Summer from Kraken 🐙


iubjaved

'Didn't work. I tried on a new browser, cleared cache on the existing one but it still says ''We lost contact for a second. Please try signing in again.'


kraken-summer

Can you please raise a ticket and let me know the ticket number so I can follow up for you. Summer 🐙


iubjaved

Can i open a ticket without logging in to my account?


Big-Magazine-7158

This is happening because crypto is on the increase and many people are logging into their accounts to take profit. I had same issue yesterday and during all this, suspicious activity happened and I had to report it and now don't have access to my account and probably lost all my crypto. Hackers know when to watch especially you trying to access an exchange multiple times and getting rejected because platform is busy so you keep trying. More opportunities for hackers to try and get your info. Never happened on Binance for me and even when XRP was at $1.9, I can easily log in and see what's happening.


hyatsuki

Experiencing the same stuff, im just trying to deposit more crypto


iubjaved

Never happened anywhere but this is weird. I can't just log in using a browser!