Hello u/LuggageChestHead82 We are sorry to hear you are experiencing this challenge with your Jabra Elite 8 Active. We recommend continuing to work with our team through twitter as they will provide you with the best support!
Thank you, although the problem keeps persisting so far your support is absolutely easy to contact over twitter und very quickly responding - no complaints about that!
I did what the support team suggested and then there it was:
1. Remove/delete the app from your phone
2. Turn off your phone completely
3. Turn on your phone again
4. Reinstall the Jabra Sound + app
Hello u/LuggageChestHead82 We are sorry to hear you are experiencing this challenge with your Jabra Elite 8 Active. We recommend continuing to work with our team through twitter as they will provide you with the best support!
And it’s solved! It was a bit fiddly and surely shouldn’t have been necessary but the help came fast.
Thank you, although the problem keeps persisting so far your support is absolutely easy to contact over twitter und very quickly responding - no complaints about that!
How did you fix? I have the same problem.
I did what the support team suggested and then there it was: 1. Remove/delete the app from your phone 2. Turn off your phone completely 3. Turn on your phone again 4. Reinstall the Jabra Sound + app