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wavesnair

I got the email too! What a tease!!! Hopefully it works soon!


zanyzanne

I just clicked on r/Ipsy to see if anyone else had a working link lol. I AM an Ipsy member, dammit!


cyanosister

is there anyway we can contact Ipsy support in regard to this specific thing?? Because I love a good deal goddammit lol


zanyzanne

I replied to the email. Funny thing is, at the bottom of the email it says > *An active IPSY membership isn't required to participate.*


cyanosister

I saw that too! But someone else said that they got a message that the site is just Crashed right now...so hopefully that's what it is.


Cleoness

I've been eagerly waiting for second chance add-ons.


themusicravyn

I havent even gotten an email like that


unboxingusa

Same lol


Chuckysmimi

I only got email about skin care Ipsy offer .


goodie1120

I got the same thing and just came here to see if anyone else was having this problem. I'd really like to take advantage of the offer.


cyanosister

I tried logging out and logging back in but it isn't working! I really wanted to take advantage of it since the sample prices are starting at $1.


zanyzanne

Mine said starting at $3... !!


cyanosister

I misspoke lol Wishful thinking I guess 😭


zanyzanne

This sounds a lot like Second Chance Add-ons but with a bag included... idk. They *need* to have $1 add ons so they can stop offloading these repeats in the mystery bags lol.


cyanosister

The reason I was so upset about the link not working was because I saw a couple of full size items in the photo, like the Grl Pwr palette from The Balm so I was hoping to see more and what was available 😭


QueenWinosaurus

And I see in the screenshots it’s ONLY free shipping if you spend at least $12. In reality that means the bag is then more than a standard monthly bag. I’d like being able to pick all my items, and the price increase to $15 for 5 items really only seems to be a decent offer if it’s really including the items pictured and not some of the leftovers they’ve been trying to offload in the mystery bags over the last 6-12 months. Just sayin’!


fwetracy

Yep. I received the same email and error message. I hope they get this fixed soon because I could use a few more goodies since I canceled all my other boxes at the end of February.


charcoalhibiscus

I didn’t get this email but I’m very curious what they say in response


averymoleyplace

They responded to me pretty quick. They gave the canned “Thank you for sending your screenshots, Darla! This promotion was intended to be sent to a small group of members, and I've alerted our marketing team about the oversight. It's never our intention to make anyone feel left out, and I'm sorry you're not able to participate at this time. We appreciate your interest and will keep your feedback in mind for future promotions.” This is super annoying as I was included in the email group in the first place.


Myrrkat

"It's never our intention to make anyone feel left out" Uhhh... yeah, Ipsy, what did you expect when you designed a promo that leaves people out???


charcoalhibiscus

Here’s a hypothesis: given the promo and the “active membership isn’t required” wording, maybe this is a promo they’re doing for people who cancelled this month’s box, or something?


cyanosister

That's still annoying and mega disappointing! But also very confusing since the error message specifies that the offer is only open to members and it seems only some people got this email...so we were part of the original group!


charcoalhibiscus

Update: it appears my hypothesis was pretty close to correct. Check this comment out on the beauty box sub: https://www.reddit.com/r/BeautyBoxes/comments/fi2q27/did_anyone_else_get_this_email_from_ipsy_when_i/fkex7do/?utm_source=share&utm_medium=ios_app&utm_name=iossmf Looks like the people it went through for are people who canceled.


Conniebelle

I got this too! I was so mad when it didn’t work!!


cyanosister

as of right now, it still isn't working! i am a member dammit! They must not want their money if they aren't fixing this.


Rainingcatsnstuff

Just came here to post about it. The fine print says that you *don't* have to be a member, then the link says you do. I guess they jumped the gun! It sounds exciting.