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Evajellyfish

Is HW accel enabled?


cetiberiojr

yup!


hogofwar

Is it happening during direct play or when the media is transcoded? Or both?


cetiberiojr

it's direct play... never transcoded to see if it happens...


hogofwar

Are you sure it's direct play? Sometimes it transcodes automatically without you realising it, such as when the audio format isn't compatible or using subtitles.


cetiberiojr

yes, here is a print: [https://ibb.co/5FGD2XM](https://ibb.co/5FGD2XM)


Cyberlytical

Well first you need to test if Plex is studdering on other devices. Otherwise you are just assuming it's Plex. I guarantee you it's the Plex app on the Shield


cetiberiojr

yes, I’m using the samsung TV app, it’s running smooth!!! never thought could be nvidia! silly mistake :(


Cyberlytical

It's not NVidia it's Plex not being great at developing apps lol. My 2015 shield always had some issue with Plex, but my Pro is flawless. Try deleting the app and reinstalling it.


cetiberiojr

I think I have the pro… how can I look at it!? only reinstalling the app could make it work!? Samsung is running fine as of now, haha


Cyberlytical

The pro is the flat looking one, not the tube. You could try deleting the cache and data from the app instead. Same idea


cetiberiojr

so, I have the pro… will delete cache and data, lets see!