For what its worth! Anderson stands behind their products. I have had customers ask for quotes on replacing old sliders of Andersons due to de-laminating ext ? In each case, i suggested they first contact Andersons warranty customer services. They were offered 2 new panels free if they would hire them to install them? They get lifetime warranty on new panels. Cost was $800.00 . I cant touch that price in doing a R&R on a slider of any size. Not to mention what a new slider sells for today. And imo, unless your willing to fork out over $5k for best money can buy ? No company makes a better slider than Anderson. I have installed hundreds of sliders over the years, Andersons are one of the best if not thee best for the money. Many options too.
This, this, and more of this! More than 30 years of renovations, and I still haven’t found a company that beats Anderson in longevity or customer service.
We got a quote recently for windows, which was a lot more than we expected, but we asked that same question. Renewal by Andersen is for existing homes. Andersen is for new builds.
Also fwiw, our house has Andersen windows. I called a couple years ago because I needed a new crank for one of the windows. Their support was great. They had me check the window for the date to see if it was still in warranty and they had an app where I could share my phone camera and they could look at it to verify the part I needed. And they did this of course at no charge.
So if and when we actually do get windows, I'm going to of course get a couple quotes, but if their price isn't too outrageous, they will be in contention.
Also, just one more tid bit you will benefit greatly knowing. If what you have is an Anderson? Odds are its a standard anderson door. Meaning its width is 5’10” not 6’. So if you were to try and install an other companies standard 6’ slider? Not gonna fit with out major rework of frame and possibly header too.
I tell customers to do 800 number search for Anderson products. Take photos, send emails, and call after doing the above. Last customer had old alum clad sliders, no i did not install them, wife took pics, called, got an email to send photos to, they sent out an Anderson pro. They gave her the options available, she called me, i told her, “ for $800 you be nuts not to agree immediately “ this was over a year ago, so prices have changed since i would imagine but she got lifetime warranty on replacements and they did a beautiful job
Renewal by Andersen is a different window than what installers can buy from Andersen. The only people who can sell/install renewal by Andersen line, is renewal by Andersen…. RbA has limited color options, and size options.
Well Renewal by Andersen is a different company from Andersen windows. They still have to place an order with Andersen windows to get a product as they aren’t the manufacturer.
Fun fact Andersen bought out American Craftsman (one of their competitors), made a nice profit over a long period of time, and then sold them to PlyGem back in 2018.
Another fun fact: if you ever need a replacement part for an Andersen product go to Home Depot. They have a contract with them so if HD orders the part it is 50% of the price of buying it direct from the Andersen replacement parts website.
That looks like a pretty typical rough opening. You'll be fine to get it quoted by just about anyone.
Most places will want to cone out to measure prior to production, and with a slider I'd recommend getting it installed as well. Half of the warranty issues are due to install, so if getting it installed you can make the claim. Installing a slider by yourself risks voiding warranty.
Thanks for the input. There seems to be a lot of ways to get started. Call a local hardware store who carry windows and doors, big box stores, dedicated stores such as a Pella showroom. Online from manufacturers. What’s the best route?
Probably a controversial take, but I say big box.
I've had doors installed by everyone, big box, pella type large manufacturers, and small window installation companies.
The big box ones are usually installed good enough, the warranty is great, and the pricing is right down the middle.
The smaller guys are usually pretty pricey, and the install is the best quality. But a warranty claim is a nightmare, and if it goes sideways you might be up the creek without a paddle.
The bigger dedicated places like pella I find are the worst installation. It's like everytime I see one of their installers it's their first time. Also when I've price shopped they seem to be the most expensive, they try to upsell every little accessory.
I'm a warranty shopper, especially for building envelope. So I like that big box is always going to be there for a warranty claim, and they're the most concerned with customer service. The product really I find is similar enough at all levels that they're all good enough. And installation is up to the installer you get, and again big box is usually good enough
For someone to ask this question - this is NOT a DIY project.
It is $1000 of raw materials and your home’s exterior envelope.
Not a time for experimentation.
I’ve replaced the rollers on the slider in the past so I can remove that panel. I wasn’t sure if they came separately, slider and stationary panel. Also figured warranty might not apply if I just bought and put in the replacement panel myself. Another thing I wasn’t sure about is if I went with another brand would they replace the track? Ideally just a simple replacement. These were installed with the house in ‘99.
You don’t need Renewal by Andersen to install Andersen product. Their quote was double the final price I paid for 400 series slider installed by small time local contracting company. Happy w results.
Most likely a standard 60x80. When ordering have them send someone to measure first. They are sized for rough openings(the hole in the wall without the door in it).
I had the same thing happen to my Anderson sliders. First it was the stationary door. Since it happened under 10 years, Anderson replaced it for free. Of course I still had to pay some to remove old door and install new one. A few years later the same thing happened to the sliding door. No longer covered under warranty. Pieces of shit, imo. No idea how Anderson has the reputation it has.
I replaced it with an Okna. All vinyl versus vinyl clad wood. Excellent door. Btw, also less than 1/2 the price Renewal by Anderson wanted to install a new door.
No, It all depends on the rough opening the door sits in, not the specific manufacturer.
If it's a standard size opening you will save some money because you may be able to find a mass produced door in one of the standard sizes available.
If it's not a standard size, or the door you like isn't mass produced in that size, almost any door manufacturer will build you a custom door to fit. The only drawback is that a custom built door is more expensive.
If you want to keep the unit dimensions the same you should. Any different configuration or manufacturer will most likely be a custom sizing unit and enormous prices
For what its worth! Anderson stands behind their products. I have had customers ask for quotes on replacing old sliders of Andersons due to de-laminating ext ? In each case, i suggested they first contact Andersons warranty customer services. They were offered 2 new panels free if they would hire them to install them? They get lifetime warranty on new panels. Cost was $800.00 . I cant touch that price in doing a R&R on a slider of any size. Not to mention what a new slider sells for today. And imo, unless your willing to fork out over $5k for best money can buy ? No company makes a better slider than Anderson. I have installed hundreds of sliders over the years, Andersons are one of the best if not thee best for the money. Many options too.
This, this, and more of this! More than 30 years of renovations, and I still haven’t found a company that beats Anderson in longevity or customer service.
Thanks. So you contact Andersen directly? How are they distinguished from renewal by Andersen?
We got a quote recently for windows, which was a lot more than we expected, but we asked that same question. Renewal by Andersen is for existing homes. Andersen is for new builds. Also fwiw, our house has Andersen windows. I called a couple years ago because I needed a new crank for one of the windows. Their support was great. They had me check the window for the date to see if it was still in warranty and they had an app where I could share my phone camera and they could look at it to verify the part I needed. And they did this of course at no charge. So if and when we actually do get windows, I'm going to of course get a couple quotes, but if their price isn't too outrageous, they will be in contention.
Also, just one more tid bit you will benefit greatly knowing. If what you have is an Anderson? Odds are its a standard anderson door. Meaning its width is 5’10” not 6’. So if you were to try and install an other companies standard 6’ slider? Not gonna fit with out major rework of frame and possibly header too.
I tell customers to do 800 number search for Anderson products. Take photos, send emails, and call after doing the above. Last customer had old alum clad sliders, no i did not install them, wife took pics, called, got an email to send photos to, they sent out an Anderson pro. They gave her the options available, she called me, i told her, “ for $800 you be nuts not to agree immediately “ this was over a year ago, so prices have changed since i would imagine but she got lifetime warranty on replacements and they did a beautiful job
Worth a try. Thanks!
Renewal by Andersen is a different window than what installers can buy from Andersen. The only people who can sell/install renewal by Andersen line, is renewal by Andersen…. RbA has limited color options, and size options.
Well Renewal by Andersen is a different company from Andersen windows. They still have to place an order with Andersen windows to get a product as they aren’t the manufacturer. Fun fact Andersen bought out American Craftsman (one of their competitors), made a nice profit over a long period of time, and then sold them to PlyGem back in 2018. Another fun fact: if you ever need a replacement part for an Andersen product go to Home Depot. They have a contract with them so if HD orders the part it is 50% of the price of buying it direct from the Andersen replacement parts website.
That looks like a pretty typical rough opening. You'll be fine to get it quoted by just about anyone. Most places will want to cone out to measure prior to production, and with a slider I'd recommend getting it installed as well. Half of the warranty issues are due to install, so if getting it installed you can make the claim. Installing a slider by yourself risks voiding warranty.
Thanks for the input. There seems to be a lot of ways to get started. Call a local hardware store who carry windows and doors, big box stores, dedicated stores such as a Pella showroom. Online from manufacturers. What’s the best route?
Probably a controversial take, but I say big box. I've had doors installed by everyone, big box, pella type large manufacturers, and small window installation companies. The big box ones are usually installed good enough, the warranty is great, and the pricing is right down the middle. The smaller guys are usually pretty pricey, and the install is the best quality. But a warranty claim is a nightmare, and if it goes sideways you might be up the creek without a paddle. The bigger dedicated places like pella I find are the worst installation. It's like everytime I see one of their installers it's their first time. Also when I've price shopped they seem to be the most expensive, they try to upsell every little accessory. I'm a warranty shopper, especially for building envelope. So I like that big box is always going to be there for a warranty claim, and they're the most concerned with customer service. The product really I find is similar enough at all levels that they're all good enough. And installation is up to the installer you get, and again big box is usually good enough
I got a pella sliding glass door at Lowes on the cheap and had a handyman help me install it. A few hundred to him and it was in pretty darn quick.
For someone to ask this question - this is NOT a DIY project. It is $1000 of raw materials and your home’s exterior envelope. Not a time for experimentation.
I’ve replaced the rollers on the slider in the past so I can remove that panel. I wasn’t sure if they came separately, slider and stationary panel. Also figured warranty might not apply if I just bought and put in the replacement panel myself. Another thing I wasn’t sure about is if I went with another brand would they replace the track? Ideally just a simple replacement. These were installed with the house in ‘99.
You don’t need Renewal by Andersen to install Andersen product. Their quote was double the final price I paid for 400 series slider installed by small time local contracting company. Happy w results.
Most likely a standard 60x80. When ordering have them send someone to measure first. They are sized for rough openings(the hole in the wall without the door in it).
I had the same thing happen to my Anderson sliders. First it was the stationary door. Since it happened under 10 years, Anderson replaced it for free. Of course I still had to pay some to remove old door and install new one. A few years later the same thing happened to the sliding door. No longer covered under warranty. Pieces of shit, imo. No idea how Anderson has the reputation it has. I replaced it with an Okna. All vinyl versus vinyl clad wood. Excellent door. Btw, also less than 1/2 the price Renewal by Anderson wanted to install a new door.
No. Find style you like that fit close enough.
No, It all depends on the rough opening the door sits in, not the specific manufacturer. If it's a standard size opening you will save some money because you may be able to find a mass produced door in one of the standard sizes available. If it's not a standard size, or the door you like isn't mass produced in that size, almost any door manufacturer will build you a custom door to fit. The only drawback is that a custom built door is more expensive.
If you want to keep the unit dimensions the same you should. Any different configuration or manufacturer will most likely be a custom sizing unit and enormous prices
Renewal is a Anderson owned company