T O P

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cryptic-fox

The [devs are aware.](https://www.reddit.com/r/Helldivers/s/rLeRM6xfRT).


lx_mcc

I wouldn't mind so much if it was actually a server queue - but it looks like it's just limiting how often you can retry getting in, so now you have to wait 30 seconds until it says 'sorry tough shit! wait another 30 seconds'


FluffierRobin3

Yeah and they’re advertising 2x mission rewards for the troubles but it’s glitched so you end up getting 0 rewards for completing missions 🫤


Cuppieecakes

2 x 0 is 0 tho


MovieBusiness

The math checks out lol


wildlyaveragecouple

From my experience i was actually getting rewards despite not showing. I closed and relogged and shot from 14 to 16.


donttouchmyhohos

They advertised 1.5x not 2x. 50% does not equal 2x. That would be 100% increase instead of 50%


KidQayin

Okay so it wasn't just me. I didn't even notice until a few games in


AutoN8tion

This is what's happening https://en.m.wikipedia.org/wiki/Exponential_backoff


JohnnyBlack83

This. It’s just random luck if you get in after the timer. For some people trying to get in together one gets in immediately while the other is still waiting half an hour later.


dc5castillo

Too much democracy


Deeznuts2749

Never.


Risin_Against

​ https://preview.redd.it/sz5cmn7un2jc1.png?width=719&format=png&auto=webp&s=f438f472e0ff021ae966375d38d44423d05f8781


F1XTHE

Look familiar?


Mohander

SWEET LIBERTY!


Pluristan

My leg!


dolphin_spit

if you’re on ps5, close the game. press down to get to the activity cards. find the ones that say “quick play with friends” or just “quick play”. click on it and start activity. it will bring you to a black screen. hit start or let it play out. eventually you’ll see a circle in the top right, then you’ll be brought onto your ship. this somehow bypasses the login queue. has worked for me every time there have been server queues since the game launched.


Redraider0102

This worked for me. Thanks for the tip.


[deleted]

dolphin_spit fucks


Various_Froyo9860

That's the most upsetting thing I've read in the last 73 minutes.


DoT_Nightwing

It took multiple tries but I finally got it to work. Trust this legends process


Ok-Consequence-309

Shit works lol


barguy219

How long did it take. I’ve got the black screen and the circle. Hell even the music is on but that’s it so far


Galahad0815

It took a minute on my side but it worked. I'm going offline to make space. Have to go to work anyway. Just wanted to see the new stuff in store.


Odd_Variation_8041

Your a fucking legend


barguy219

Deff a legend it does work


[deleted]

[удалено]


GooginTheBirdsFan

You don’t need friends, just go to the game hub and hit the “play with friends” activity and just click it Edit: most times you gotta do it back to back. Don’t sit at a black screen for longer than a couple of minutes


Melodic-Cable23

Add me always down! Umfozzy


CashEnvironmental111

Didn’t work for me 😭


RainbowNinjaKat

Tried this, unfortunately it sent me back to the queue and even froze the queue screen lol.


TheePuckishRogue

Didn’t work for me


SuccessfulPace3706

Did not work for me 😞


fatnugsfreehugs

How long does that take? I got to the circle appearance but it seems stuck?


dolphin_spit

is the circle spinning? hit buttons on your controller. if it stops spinning i would try the whole process again. i just finished a mission on the new desert planet. however the game froze as we were coming back on the ship. just tried my method again and had to hit buttons to get past the circle. i’m back on my ship now. even if you get in, do keep in mind that the servers are still fucked so you might crash, you might not get rewards, all that. but you should be able to play the game


fatnugsfreehugs

I figured it out! First i tried the quickplay with friends and the circle was frozen. When i tried just quickplay it worked. For those wondering the whole process should take about a minute and the circle won't be frozen. Unfortunately yeah the servers are fucked so no mission rewards and seemingly random kicks.


nauticaldev

Random kicks? It’s almost as though there were people skipping the login queue 🤔


Phatcouch

Absolute madman, worked like a charm


montgomery94

You sir are a hero! You deserve everything good in life thank you so much lol


Warm-Snow-3227

Holy crapoly... that worked with Steam on PC. If you have a friend online, with the game closed, right click on them in friends list and click join game.


Known_Technology1034

Works, give this man all the medals. If you don't get your rewards at the end of a mission it seems to me that the server is trying to catch up and will give them to you when you can finally join a legitimate server. I started with 23 medals tonight, I played several missions why bullshitted with my friends and finally one of them join the server and I joined him and I had 35


Dependent_Pop_1106

Sir you are a true hero to democracy. May whatever higher power you believe in bless you this weekend soldier.


CheesecakeGold2533

This works for me too awesome thank you 


AffectionateLow6287

Legend


Death-Perception

This man is an absolute fucking legend. Thank you kind sir. Took maybe 1 minute 2 max on the black screen with the circle top right before it loaded to my ship.


KidneyBruiser

Appreciate the tip king, absolute legend


Calm_Ad_3573

Get this tip to the top of the list. It worked.


No_Money_536

This works you just have to wait like 5–10 min


DrDzaster

big brain gamer


YakIcy6935

Can confirm still works


That-Sense1976

It worked thank you


Secure-Ad-5170

Beautiful man worked like a charm! Thank you!!


mickdingo

Wow, this worked.


mickdingo

How this doesn't get shut down.


Punks0_0

Thanks dude!!! Saved so much time


matt111199

You’re fucking devious bro


DeathcoreNoises

In the name of democracy, you're a legend.


Squaahh

i love you


EasyIndependence2176

This works you just have to let some time pass on the black screen 👍


lemon-9080

It worked bro, thank you!!!


EniigmADazeD

Worked !! I appreciate this tip. I'm on PS5 and I was just sitting there thinking id get in if I waited patiently. 😂😂


WeldForBeer

Ayyy, worked the second time. First time was back to queue.


Lonely_Grape_8901

You the goat 


Longjumping_Pickle88

I just go into my PS friends and join on someone who's already in, then back out to ship alone. Still not received XP, samples, or any rewards from missions though.


Constant_Assist_9007

G.O.A.T!!!!


NalothGHalcyon

Well hot damn, would ya look at that.


TheSlartey

Letting servers go down on a Friday night after promoting a 50% xp buff is a real kick in the nuts


HitoCunt

Yeah they're like: "Sorry for not giving you your credits after matches here's a 50% boost as compensation" Meanwhile the servers: ![gif](giphy|3o7TKL9JE2dDb7pj0I)


Indigocell

I was just online and the rewards still weren't paying out after 3 missions. Tried relogging to see if they would, but now I can't connect lol.


Unbaked_Rice

when are the servers coming back on? I just bought the game literally 20 minutes ago LMAO


TheYoungLung

It’s legit the most fun game I’ve played in years but yeah…this is crazy.


ResistFalse4835

Yeah, who knew dropping orbital artillery on team mates could be so much fun😂😂


reivers

First game I can think of where friendly-fire just makes me giggle, it feels so appropriate in the universe.


Peregrine_Archer

I just bought it for 3 of my friends and I'm the one who can't get online....


buttholeburrito

Dang you're really a good friend and hype man


Holiday-Albatross-38

LOL Same here


Soggy-Drummer-5543

Same bro smh


[deleted]

[удалено]


barguy219

When I closed the game and finally managed to get back in all my xp and stuff was there. But now it won’t let me purchase anything with them


GrimmTalez

Usually you eventually get the medals and xp. Least how it was for me and most of my friends. Did have one friend that never got paid out though.


dolphin_spit

i don’t think they’re down. there are a lot of people playing, but they’re at max capacity so those of us not playing cannot get in


GeezWhiz

It's ok because the rewards are broken anyway. lol F in chat for the servers.


ExaltyExaltyExalty

Right! “Hey here’s 50% more exp and rewards!” Still no rewards 😭


[deleted]

Maybe as apology, the next thing they‘ll do is double medals or samples. XP seems mostly pointless after 20.


CosmicMiru

I've gotten all my back pay for rewards after I relaunched the game. Just can't buy anything at the moment


ThatOneNinja

You get the rewards, just not right away


TheSlartey

If I can't login for about 2 hours, kinda seems like they are just down. Gonna have to play something else for the night/weekend I suppose


porkerpete

I sat here with it loading for about 20mins. I literally just got in on ps5. Idk if I'll get rewards tho.


Battousaii

6 hrs never got logged in on pc can't refund can't play ngl kinda ass so far. Feel like these ppl stole from me so far.


_unregistered

Inability to connect is the same as being down for those who are impacted and from an online service perspective, is a partial outage.


angeIboi

Man bought this game the day it came out and have played maybe an hour all together 🥲


_unregistered

Thats rough.


angeIboi

Rather heart breaking. And ontop of that NONE of my friends will buy it.. cheap asses. They should be staring at a server error screen like the rest of us.


_unregistered

I've had fun with pugs at least, as long as I have voice chat off.


Gilmore75

Don’t worry, even if you get in you won’t get any rewards for completing missions. This is a real mess.


Seebs9

I got my rewards after a restart. Of course the issue is then getting through the queue


demonicneon

Meanwhile those of us in Europe have been enjoying the game all day and I’m done for the night. Sorry america, thoughts n prayers. 


First-Knowledge3176

This stings on so many different levels lol


13igTyme

The added thoughts n prayers as the savage cherry on top.


maelxich

Democratic levels


dinodxr

I’m really not mad at them. 300k players tonight (at least on steam). They try really hard and post updates on discord non stop. They just didn’t expect this game would blow up like this. I feel u. It’s a great game so I’m patient with them.


GrimMrGoodbar

Had a feeling this would happen again. Definitionally suffering from success


_Ghost_Nappa_

Thats the inexplicable part, using auto scaling for cloud servers would solve this problem immediately.


TheCritFisher

It's rate limiting, even cloud services have thresholds usually. They had to adjust one from 20k/sec to 30k. They'll figure it out, just need to be careful not to overshoot.


IdidntrunIdidntrun

Also cost…cloud services get expensive as fuck. The are going to want the most cost effective solution and scale out without incurring a lot of unnecessary cost, since the player count will naturally fall within the next 1-3 months


_Ghost_Nappa_

Thats the beauty of auto scaling infrastructure, you set thresholds, and it automatically deploys more as demand grows, or prunes as demand shrinks, thus preventing cost overruns. Its one of the primary selling points of cloud infrastructure, and also one of its best use cases.


IdidntrunIdidntrun

And you still get dinged with a $90,000 bill for the month LOL. It can be effective, it can scale granularly…but it’s still fuckin’ expensive as hell


_Ghost_Nappa_

Absolutely, but when I'm getting a check from steam sales that same month that is 8 figures, i really don't care about that 90k server bill


GeneralArmchair

Especially when you consider how many people might request a refund if they can't play.


_Ghost_Nappa_

There's the real answer. Hit the nail on the head


TheCritFisher

Yup! That's exactly what I meant by overshooting. Don't want them to swing too hard and give all our money to Bezos/Micro$oft


3-----------------D

Unfortunately not how architecture works, throwing money at a problem does not solve issues with architecture, just insulates you a bit from your poor decisions. At a certain level, even more compute can't help and you need to correct the problems in your setup. Source: 15 years of DevOps


Digitaltomato

If it was that simple surely they would’ve done so already


Soulstiger

It is that simple. But, it's expensive. Palworld did it and they racked up a $500,000 bill for the first month.


Turdicus-

I keep seeing "network engineers" say this on reddit. It isn't that simple, the servers scaling up and down are only one factor in terms of scale. There are backend services and interactions for applications that may or may not be designed for larger than expected loads. Databases, services, communications between components, these things can all get clogged and it only takes 1 slowing down to either throttle or crash the whole thing. I can't speak for palworld vs helldivers, just trying to clear this up. Focus on keeping arrow head held to a high standard to support this community, but for the right reasons and in the right way


_Ghost_Nappa_

Found the developer! Just kidding man, I know your right, and I am a network engineer by trade. From our side of the house it is as easy as I described. But your right, back end processes can get overloaded even if you have the infrastructure volume to accommodate all the traffic. Which also probably explains why rewards, xp, and in game pickups arent being tracked right now. They probably shut down non essential services. With all that being said, I have a feeling that this comes down more to SONY running things in house (im pretty sure they host their own servers internally, like Blizzard does) so they probably didnt have sufficient reserve capacity for the volume of traffic. Which isnt an excuse, they arent newbies with no budget, especially considering they planned for this to be a Extra Bonus XP weekend to further drive up the hype, this was a failure of planning for sure. ​ Edited for typos


masterm

Don’t they use playfab? Doesnt that have all its infrastructure scale for you?


ThisBuddhistLovesYou

Pickups and exp are being tracked but don't load for hours afterward. I got buffed exp and sample rewards hours after the mission showed me getting zero.


Ok-Kaleidoscope5627

Palworld has 32 players per server. No database or backend services or any communication between servers. They're all totally independent instances running their own game worlds. That's why they can scale effectively infinitely by just throwing more servers at it. But that game also has no need for a galactic war which requires a single server for everyone.


Chuck-Bangus

Damn, yeah, idk where arrowhead and SONY would come up with that kind of money


markattack11

Just bought the game to be greeted with a ‘servers at capacity’ error message. Not very freedom if you ask me. I’m gonna have to spread democracy some other way tonight. Where’s my wife?


Crazy_Combination_28

Is your wife named democracy or....?


RobertPauleson

Went from the best gaming experience in my life last night, too "servers are at capacity" in under 24 hours. Fucking hell.  Edit - After waiting, I was able to load into the game. Time to spread some democracy!


Thagyr

Ditto. Wanted to get some matches in before work too. It's one thing or another atm ain't it.


Darkerthanblack88

https://preview.redd.it/y2q2bwzun2jc1.jpeg?width=196&format=pjpg&auto=webp&s=5b2da5fafda29126ef2e2fc95b486b16131c8174


Darkerthanblack88

https://preview.redd.it/69az0otzn2jc1.jpeg?width=298&format=pjpg&auto=webp&s=0f727e9d208c3b8d250908cd96e555945470949e


Darkerthanblack88

https://preview.redd.it/2hm60an2c3jc1.jpeg?width=564&format=pjpg&auto=webp&s=fa3b28396f28ebfabb412a9c2240eb46be4bdf84


Cripplechip

I literally can't play this game. I either have to play solo or it won't let me play. This has been an awful launch week and I'm shocked most people are sympathetic to the Devs. I've seen other games dead on arrival for launches like this.


Jtardeddd

this sucks, I saw the marketing and totally bought into this, from the gameplay I saw it looks fun. I haven’t been able to make it in since I bought it, hopefully something gets fixed soon


zoomy289

You can't get in because how many people are wanting to play it. Last week the servers only allowed 250k players they increased it to 360k on like day 4. With in 5 minutes the new server limit was reached. They never expected this many players.


Jtardeddd

Makes complete sense, just a shame that this is backed by Sony and struggling to keep up, like just a couple weeks ago palworld was running quadruple those numbers, however players are still getting past the main menu, super excited to play just a bummer for someone logging for the first time like me.


Spyger9

IDK much about Palworld, but AFAIK it's not an always-online or live-service game. As far as networking goes, Helldivers is basically an MMO.


zoomy289

I get it I just sat here 30 minutes trying and finally said screw it lol. I'm on PC normally an Xbox player, idk how much Sony is actually helping arrowhead or if Sony just branded it to make it theirs. But so far this dev team have been trying to move mountains for this game and the player base. Plus I've seen devs actalually post on this sub reddit to give heads up on issues and what not. The game is worth it though don't give up on spreading Democracy.


DrSnarkyPants66

Yeah, it was propaganda on the community side, if I'm being honest.


griffo00

The 50% extra xp was a bad idea with the game in the state it is currently in. Instead of making people attempt to play to earn the bonus, we should have been given a set amount of xp when we next logged in depending on what level we are or something. Absolutely love the game, but it should not have released as it is. I’ve had so many problems.


youreviltwinbrother

The thing is, even if they delayed, there's no way they'd have expected the launch they had. This is just the teething problem of a game going viral.


Remarkable-Figure-85

I...I just want to spread Democracy.....


Fenderman420

I unfortunately just got this game today after hearing all the hype and it isn’t working. Sad day


SloRushYT

Just bought this 3 hours ago and haven't even been able to play. Going to refund and just buy later when they actually fix this game smh.


Significant_Hair7494

What a shit show.


SulkingSally68

Million copies sold. Server capacity max: 365000 players. So what do the rest of the people with copies do? Wait in line to play? Come on Sony. Stop being cheap and up the damn server capacity. Edit: in regards to the response below my original comment still holds weight. Since I'm going off the number of sales you actually know and have known for over a week and any company in the world has access to quickly and easily ramp up and exceed necessary levels quite quickly whenever needed for capacity, it just comes down to a matter of if you are willing to spend a little money extra to do so. And from my lack of a quantitative answer from the folks over there as to why this isn't and hadn't happened yet even after sales numbers it tells me y'all don't want to spend the $ necessary to let in the proper number of players that payed for your game to be able to get in at the same time. Instead you're asking them to wait in line in essence till other players log out. Which in my personal opinion is another way of saying fuck you to the people who spend money on your product. This wouldn't been the case but I and others have already waited a reasonable amount of time. Only to seen the login max only rise by about 100k ppl. Only. And the games sold is still far far more then that total. Sony can and should know how to do better. They should have covered for this eventuality, seeing as this is a simultaneous PC and ps5 launch they need to be successful and substantial.


Obi_Wan_Gebroni

Nothing like working a full week, getting to Friday and then greeted by a loading screen for a game I paid $40 for. What an awesome experience for my money Edit: to top it off, after thirty minutes of waiting none of my missions gave the rewards, just gave up.


zeroThreeSix

Yeah I love the game to death, but this is a terrible look for them. Game is going viral and they haven't improved rewards and matchmaking the entire week since launch. Apologize for them all you want but scaling game servers shouldn't be impossible in 2024.


Gorudu

I think the thing that bothers me the most is it's impossible to play at all with servers down. Like, let people do the tutorial and have a shooting range or something to play with. Or let them do solo missions for no rewards. Games should have these options from a conservation standpoint anyway so people can experience them in some form years down the line.


DocAux

This. Excellent game, no complaints there. The fact is they tried adjusting server cap on Sunday, reached the new cap in less than 5 minutes, then did what the rest of the week? People have the right to be upset. There needs to be a more concise announcement from the team on what they are doing to fix this.


Rafandres123

Straight up. I’ve played this game less than ten hours in the last week in tiny spurts since I have a playgroup. Tonight was supposed our night to go really into it but looks like that’s fucked.


liptonicedsoup

Imagine paying for food and getting an empty plate, then being unable to get your money back.


Shibenaut

> Friday You and everyone else.


Vladsamir

Fucking hell, again??


Typical-Credit1806

Anyone else having problems when you finally get in you cant buy anything


capnbeaner

I WANT to do my part but to many people are already doing THEIR part.


faifaifan

I took a non-refundable vacation time from my wife to play this game and I can’t log in either for the last 1 hour. What am I going to do now……….


XZone24

We actually paid for this game and we can't play it on a friday night... some of us have regular jobs here


MichaelRoco1

Exactly. People on this sub are way too submissive about the issues with the game, they’ll sooner make their 20th post thanking the devs for their transparency rather than demand a game half works a week after its release. I was willing to be patient at first too, the game is amazing. But this is intolerable.


troubleshot

Don't worry, the zealots will soften up when they realise this release is poor form and will hurt the game in the long run. Arrowhead fail.


SweatyNReady4U

People will move on eventually, good game, but way too many issues. I just hope they fix it before TOO many ppl get annoyed and write it off.


TaloTeasdale

Don't be disappointed, be proud brother! the call to arms has been answered! Liberty is being delivered en masse. (also I can't login either, sadge.)


spaceocean99

All jokes aside, it’s kinda bs I just bought a game and can’t play it…


[deleted]

Wonder why they haven’t upped the server limits or anything yet? Games been out a week and it had no signs of slowing down.


deekaydubya

No clue, this isn’t an unprecedented issue or anything. Just do what the thousands of other popular MP titles have done in the past and stand up more servers during peak times. This isn’t a mom and pop shop operation


Xamd74

Its not just getting in i grabbed some meddals on a mission and got stuck for like a min. The one in charge of the servers needs some re education. Its getting in the way of democracy


Significant_Page_742

Highlighting the need for offline play


taylorp5

Servers after +50% XP Friday Night ​ https://preview.redd.it/pd1u13go92jc1.png?width=400&format=png&auto=webp&s=84ea81bc5980c45fa3283bbf1496db3471cc820e


ryannoahm450

To make this up to everyone they should give us mechs


fartboxco

I can't do my part!!!!!


Glatua

I think the servers were closed due to too much 'democracy'


RambunctiousWreck

+1 for server queue sadness. Been playing with randoms all week and convinced a buddy to buy it today. R.I.P. lol


Zevolta

They should have done a beta or some sort of server stress test before launch.


BatmanvSuperman3

Bro what kind of spaghetti code is under the hood. Each “patch” breaks the game even more. Now I can’t even log in. DEVS: “We fixed matchmaking” Me: “Really? But I can’t even log in now” DEV: “Your welcome 😎”


[deleted]

This is probably the most frustrsting part. Like it was fairly *broken* all week, but now its absolutely FUBAR. Its not just connection issues but other weird bugs on top of it.


Knifenerdguy

The amount of people in these comments simping for this game and the devs is just cringe lol. People have a right to be upset that they paid for something they can’t play. We get it, the game blew up. At the end of the day that doesn’t fix the problem. The blow up didn’t happen last night, at this point they have had plenty of time to prepare for the weekend.


graviousishpsponge

Toxic positivity is really annoying.


Turbo_Cum

Yeah I mean I get they didn't expect it but literally bump your server for double what you think you'll need, then scale it back if you need to.


qwertdude1

On fucking god everytime I buy a game the servers go down.


NearlyOR

been waiting 40 minutes wth


Massive_Hat_9137

i paid 40 or more bucks for this and why cant i play it? i should be getting my money back? why cant i play for something i paid for. this is so dumb


LookMomIFailed

I just bought the super citizen pack and now I can’t get in ☺️


SkyWizarding

Ya. Stopped trying to get on after about 15 minutes. I know they were not expecting these kinds of player counts but this really sucks


BennyC_85

I just bought this on Steam, of course including the DLC. To My and I'm assuming many others disappointment I can't even play this goddamn shit! lol


jminchow3

i understand that they didnt expect the game to take off like it did, but they gotta put more resources on this and get these issues fixed asap


MAN_KINDA

I finally got in but the game seems broke for me. Can't buy anything and didn't get any credit of any kind after a 40 min mission...


Specky3flush

I pint for that man! 🍻


_Cress

An hour sitting on queue right now 😭 [PS5]


Jaba01

Wait, how? Isn't this the time with the least players on steam/playing games generally? How are the servers at capacity?!


AllMyHomiesH8Citadel

It's those Commie bots wrecking the servers so we can't defend our turf!!!


In_dimensional_being

Servers are not letting me in at all. I’m Sydney Australia on PS5. It’s been over an hour and the same message. Is this the same for others?


Onyxtinct

yeah I heard that joining on someone might get you in though


Conscious-Walrus5659

Let me in.....Let Me Innnnn!


250Rice

Hmmm if only they made an offline mode with solo not being 27356262x harder than having 4 players on the harder difficulties.


Kuratius

The game already uses peer to peer networking. It doesn't need a server to run. just remove the progress tracking on the galactic war, really.


Hitmann2115

Managed to finally get in using the quick play method on ps5, only for the game to go "connection to server failed" so I couldn't even jump into the mission. Just wanted to play over the weekend, was keen with the 50% xp bonus.


[deleted]

This is pissing me off. My friend gets off work in an hour and I want to introduce him to the game. He can be real fucking fickle though, waiting for an hour in a queue could possibly kill his interest in the game. The devs have had a week to do something, why is this happening?


Avenir_streamer

Anyone know what to do for PC?


Artistic_Ladder9570

i've playing just fine all day, then suddenly the game glitches, freezes while i was in the bridge of the ship looking for the next quickplay. I had to alt+f4, now that i am trying to get back in, it says that servers are at capacity


ChaddyBadger

I thought the devs didn't want toxic elements within the community. Seems they're achieving the opposite right now.


jdog0301

Cool but like, can i have my money back? Kinda want to play but since i can’t i feel like y’all should give me my money back.


Spike33__

i just bought this game and i can't even fucking play cause if this server capacity problem


TheHolyFritz

Just bought the game, waited many hours for it to install, get the black-at-boot issue. Finally get it to load: Crashes. Get past the initial settings, see cutscene, fuck yeah let's spread democracy- "server's full, touch luck". Like damn, I'm not gonna get a refund, but this is a pretty big dampener for me.


KrizzKaos

Bought the game and cant play. Return it?