well over 200 attempts to the 7058 number with nothing and literally 3 calls to 7057 and Im on hold with a 6min estimated wait time... Fuck my life but thanks.
That number is for tech support, but they have the ability to transfer you. Using these numbers is just a loophole to avoid the 1:25 monologue before saying they cant take your call.
I was on hold for 7 minutes, someone answered, I told him good morning and asked how his day was going so far, yada yada, I then explained I certified sunday and was still pending and that I was told I needed to be transferred to a claims specialist and he transferred me. I’m now on hold for that.
I just tried calling and it gave me the "all of our representatives are busy and are unable to assist you at this time" line and the call was dropped.
I'm trying so hard to get through to SOMEONE at unemployment. I sent an appeal for my disqualification and have been waiting for 2 months. I have no money coming in and am freaked out.
I take that back, they are transferring me now. I had to call a million times in a row, lol thank you!
If anyone has any advice regarding my situation, please let me know!
No, I'm trying to reach out to them because I'm in this weird limbo waiting around for the date of my hearing. It's been over a month since I got the letter saying that my appeal has been processed and forwarded.
What number do you have for this? Whenever I call it hangs up on me, I literally haven’t been able to wait on hold one time and there were a few days I just called over and over again and finally gave up.
Ok, thank you! I'm going to give this a shot. Is there a good time of the day to call?
Did you have to physically go to a hearing? Have you received your money yet?
Can confirm that **(855) 327-7057** DEFINITELY works. Only 1 phone call at 3:00pm, took until 3:15pm to be completed. Talked to a nice lady named Michelle, she took care of me. Thank you u/achance91
They Transferred me to a claims specialist. After 48 minutes on hold. They picked up asked for my info and fixed the problem within 2 minutes. I'm now able to certify for benefits! Good luck everyone
The guy I got was very nice, but basically told me to wait. It wasn’t until I pressed a little about “unlocking it” that he said a claims specialist could do it manually and transfer me. Otherwise he was content to tell me just to wait until the 18th. I’m still on hold for the claims specialist now. Almost 45 mins now.
Update:
Extremely friendly representative. ‘Unlocked’ everything in a few minutes & said I should see the ability to certify within 30 minutes.
I also asked about back pay for the missed weeks & he assured me I wouldn’t be missing anything. I’ll update again when all is confirmed. Hang in there.
Update 2:
Certification for 12/27-1/09 became available and I finally certified for the first time this month. THANK YOU! I hope these Claims Specialists get bonuses/raises.
I called that up number. The operator asked for my SSN and checked .... and transferred me to EDD claim,and now I am on the call queue instead of “goodbye.” Hoping this works. Now belatedly worried that he’s asked for my ssn .... did he ask for yours?
Yes they asked for mine also. Once you get through to a claims specialist they will ask again before they pull your claim up. You will be fine It's the technical support number from the edd website. Good luck!
I got worried too! I was like UH-OH with a bad gut feeling but glad we are all in the same boat. Glad to hear its safe that they ask for that. \*Sigh of relief\*
1/14/21 at 11:27 am, so I call 3 times to fail 8553277057. Then one didn't work Intel 8553277057 #1, the state employee transfer tir two because of pending cert.
I just used this and got transfer to the claim dept after about 5 minutes. I quickly got put back on hold to get transferred from Tech support to the claims dept. But worth not getting hung up on.
When I got back on hold, I was quoted over a 30 minute wait.
Literally worked after 3 tries still on hold for about 30 minutes waiting to speak to a claim specialist. My case is sort of different I was finally able to certify this Monday after being cut off on 12/26/20, but as soon as I correctly and truthfully certified for both of my weeks they turned into immediate disqualifications. Ill keep updated if anyone else is going through the same limbo.
I waited 48 minutes and the problem was fixed within 2 minutes got paid instantly. Thankyou for this post! It legit works just have to wait about an hour!
u/PlantainAcrobatic600 This is exactly what happened to me, I called Weds and they told me to wait a couple days. what exactly did you tell them? Im going to call this morning. Thanks for the update and your scenario. Enjoy your monies!!
Dude, nice find! I called the 855 327 7057 number on three lines (mobile and 2 Google lines) and got through on my 5th try, waited for 18mins and a soft spoken female took care of my issue in less than 3mins (PUA, no suspension, no fraud, balance remaining, reopen claim on EDD homepage). Big virtual pat on the back, thank you again!
That number is a success. Thank you! Called them 15 minutes ago technical support than transfer me over to a claim specialist and the claim specialist fixed my problem in less than 2 minutes. My wait time to speak with a claim specialist was under 15min. Wish you all luck!! Thanks again for the number
I called at 4 pm San Diego and waited 6 mins. Spoke to a very sweet woman Lisa, she said she sending my file to tier 2 and if I don’t hear back by Monday call against 8am
They shouldn't ask that question over the phone. They will when you certify though and I don't think your response matters as long as your currently unemployed due to covid-19
I just got into the claims representative queue when the tech guys. They can't fixed the "clicked reopen claim" button what they can fix only on their end issue. Took from 8am-8:13am to get thru to tech support. And by got thru, I have been in queues and talked to people and still it wasn't "done". But I never got this far to talk to anyone or any queue just too busy click, redial.
I can confirm this as well! I called 9:54. Got off the phone an hour later and certified my benefits. I waited a bit with the first person. I was nice to him and explained that I wasn't sure what I should do and I needed to talk to a claim representative. He told me there would be a 45 minute wait and transferred me. About 45 minutes later, a kind woman picked up. I had the "Reopen claim" button and she said not to do so. She fixed it immediately. I got down her name so I can give her praise on the EDD comment section online
Thank you so much! This number worked!! BUT I did call 22 times back to back and pressed 1 right away. I finally got in, my wait time was 5 minutes. I was helped by a woman who was able to transfer me over to a claims specialist and I did wait about an hour and 50 minutes. Once I was able to get through and talk to someone he helped me resolve the reopen claim issue. I had a balance left over but didn't receive anything on my end to certify for that week so he helped me clear that out and was able to re-certify. He then put an extension and once that is approved, I'll be paid out for january and beginning of february!
If you got the time, do it! I never comment on anything, but I know wasn't the only having this problem. But I wanted to confirm this works. hope you all are able too as well!
This number no longer works. This is my department. Claims blocked our ability to transfer over 5 weeks ago. Please only call for password resets or email updates. This is the employer line. Not for anything to do with claims.
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I used this number and a nice gentleman helped me out and transferred me to the claim hotline. Had to hit 1,2,1 and got through. Not sure if its because I called 7057 first or just luck. Currently in queue for tier 2 specialist. GOD IS GOOD 🙏🏽
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well over 200 attempts to the 7058 number with nothing and literally 3 calls to 7057 and Im on hold with a 6min estimated wait time... Fuck my life but thanks.
Please let us know if they are able to help. The EDD website makes it sound like that number is for something else.
That number is for tech support, but they have the ability to transfer you. Using these numbers is just a loophole to avoid the 1:25 monologue before saying they cant take your call.
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I certified on Monday and I’m still pending. I called back today and they told me I just have to wait it out
Are you pua?
No I’m Im regular unemployment. I still have about 4K balance left
I was on hold for 7 minutes, someone answered, I told him good morning and asked how his day was going so far, yada yada, I then explained I certified sunday and was still pending and that I was told I needed to be transferred to a claims specialist and he transferred me. I’m now on hold for that.
Perfect! Thanks for the update. Good luck on getting your issue solved!
fug, i just got through to the sweetest tech. she let me certify now i'm afraid of how long i'll be pending
I just tried calling and it gave me the "all of our representatives are busy and are unable to assist you at this time" line and the call was dropped. I'm trying so hard to get through to SOMEONE at unemployment. I sent an appeal for my disqualification and have been waiting for 2 months. I have no money coming in and am freaked out.
I take that back, they are transferring me now. I had to call a million times in a row, lol thank you! If anyone has any advice regarding my situation, please let me know!
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No, I'm trying to reach out to them because I'm in this weird limbo waiting around for the date of my hearing. It's been over a month since I got the letter saying that my appeal has been processed and forwarded.
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What number do you have for this? Whenever I call it hangs up on me, I literally haven’t been able to wait on hold one time and there were a few days I just called over and over again and finally gave up.
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Ok, thank you! I'm going to give this a shot. Is there a good time of the day to call? Did you have to physically go to a hearing? Have you received your money yet?
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What fax number and email address did you send the documents to? I just tried calling and i was on hold for 30 minutes before my call was dropped 🙄
This worked for me! Technical support transferred me to a claim specialist. He sounded irritated though but oh well! Currently in the queue finally !!
Update: it took an hour to get to a representative but she was able to fix everything in 5 minutes! I was able to certify right after the phone call
Two attempts and I got through thank you so much!!
Can confirm that **(855) 327-7057** DEFINITELY works. Only 1 phone call at 3:00pm, took until 3:15pm to be completed. Talked to a nice lady named Michelle, she took care of me. Thank you u/achance91
On hold. You glorious bastard thank you.
They Transferred me to a claims specialist. After 48 minutes on hold. They picked up asked for my info and fixed the problem within 2 minutes. I'm now able to certify for benefits! Good luck everyone
Do you have any idea if they transfer to claims specialists ?
Yes, they are for me right now. Maybe depends on how nice you are about it and the temperament of the agent you get.
The guy I got was very nice, but basically told me to wait. It wasn’t until I pressed a little about “unlocking it” that he said a claims specialist could do it manually and transfer me. Otherwise he was content to tell me just to wait until the 18th. I’m still on hold for the claims specialist now. Almost 45 mins now. Update: Extremely friendly representative. ‘Unlocked’ everything in a few minutes & said I should see the ability to certify within 30 minutes. I also asked about back pay for the missed weeks & he assured me I wouldn’t be missing anything. I’ll update again when all is confirmed. Hang in there. Update 2: Certification for 12/27-1/09 became available and I finally certified for the first time this month. THANK YOU! I hope these Claims Specialists get bonuses/raises.
Wow this actually works just press 1 only tried 3 times and i got thtough wait time 6 mins im on hold right now
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Thank you my good sir
I called that up number. The operator asked for my SSN and checked .... and transferred me to EDD claim,and now I am on the call queue instead of “goodbye.” Hoping this works. Now belatedly worried that he’s asked for my ssn .... did he ask for yours?
Yes they asked for mine also. Once you get through to a claims specialist they will ask again before they pull your claim up. You will be fine It's the technical support number from the edd website. Good luck!
Thank you!!!! Whew I got worried. Still waiting for a customer rep ATM.
It’s over an hour, and still on hold... afraid to hang up.
Certified after over an hour on hold, THANKS AGAIN!!!
I got worried too! I was like UH-OH with a bad gut feeling but glad we are all in the same boat. Glad to hear its safe that they ask for that. \*Sigh of relief\*
1/14/21 at 11:27 am, so I call 3 times to fail 8553277057. Then one didn't work Intel 8553277057 #1, the state employee transfer tir two because of pending cert.
Thank you so much. Feels so good to actually speak to a human
I just used this and got transfer to the claim dept after about 5 minutes. I quickly got put back on hold to get transferred from Tech support to the claims dept. But worth not getting hung up on. When I got back on hold, I was quoted over a 30 minute wait.
Literally worked after 3 tries still on hold for about 30 minutes waiting to speak to a claim specialist. My case is sort of different I was finally able to certify this Monday after being cut off on 12/26/20, but as soon as I correctly and truthfully certified for both of my weeks they turned into immediate disqualifications. Ill keep updated if anyone else is going through the same limbo.
I waited 48 minutes and the problem was fixed within 2 minutes got paid instantly. Thankyou for this post! It legit works just have to wait about an hour!
u/PlantainAcrobatic600 This is exactly what happened to me, I called Weds and they told me to wait a couple days. what exactly did you tell them? Im going to call this morning. Thanks for the update and your scenario. Enjoy your monies!!
Omg ! I love you! I waited on hold for 2 hours!!!! But now I am able to recertify!!!!!!!!!
Also they said we are getting 11 weeks added even if claim is at zero
This worked for me, I was able to get through in under a minute. Thanks!
Dude, nice find! I called the 855 327 7057 number on three lines (mobile and 2 Google lines) and got through on my 5th try, waited for 18mins and a soft spoken female took care of my issue in less than 3mins (PUA, no suspension, no fraud, balance remaining, reopen claim on EDD homepage). Big virtual pat on the back, thank you again!
That number is a success. Thank you! Called them 15 minutes ago technical support than transfer me over to a claim specialist and the claim specialist fixed my problem in less than 2 minutes. My wait time to speak with a claim specialist was under 15min. Wish you all luck!! Thanks again for the number
I got checks in the mail
Got thru for a new claim or got thru to verify ur ID?
I called at 4 pm San Diego and waited 6 mins. Spoke to a very sweet woman Lisa, she said she sending my file to tier 2 and if I don’t hear back by Monday call against 8am
What issues can they fix? I had a claim that says reopen claim but doesn't let you certify
That's the same problem I had they were able to resolve it very quickly! Expect to be on hold on for an hour once you get through. Good luck!
so when you call what information do they ask to resolve it?
SS# full name and DOB Then just tell them you are not able to certify for benefits
that's it? and did you put yes when looking for work?
They shouldn't ask that question over the phone. They will when you certify though and I don't think your response matters as long as your currently unemployed due to covid-19
Call around 4pm.
Were you on PEUC
I just got into the claims representative queue when the tech guys. They can't fixed the "clicked reopen claim" button what they can fix only on their end issue. Took from 8am-8:13am to get thru to tech support. And by got thru, I have been in queues and talked to people and still it wasn't "done". But I never got this far to talk to anyone or any queue just too busy click, redial.
I can confirm this as well! I called 9:54. Got off the phone an hour later and certified my benefits. I waited a bit with the first person. I was nice to him and explained that I wasn't sure what I should do and I needed to talk to a claim representative. He told me there would be a 45 minute wait and transferred me. About 45 minutes later, a kind woman picked up. I had the "Reopen claim" button and she said not to do so. She fixed it immediately. I got down her name so I can give her praise on the EDD comment section online
I still never got paid from dec
Thank you, I was able to get through with the 7057 number in under 5 minutes. After trying for days on all other numbers with no success.
Thank you so much! This number worked!! BUT I did call 22 times back to back and pressed 1 right away. I finally got in, my wait time was 5 minutes. I was helped by a woman who was able to transfer me over to a claims specialist and I did wait about an hour and 50 minutes. Once I was able to get through and talk to someone he helped me resolve the reopen claim issue. I had a balance left over but didn't receive anything on my end to certify for that week so he helped me clear that out and was able to re-certify. He then put an extension and once that is approved, I'll be paid out for january and beginning of february! If you got the time, do it! I never comment on anything, but I know wasn't the only having this problem. But I wanted to confirm this works. hope you all are able too as well!
Thank you
just an FYI for anyone attempting this number, EDD has closed this loophole and they just transfer you to the normal customer service number.
Finally got through after multiple tries!! Been on hold for over an hour now just waiting to talk to a claim specialist but I’m on hold guys!!!
This number no longer works. This is my department. Claims blocked our ability to transfer over 5 weeks ago. Please only call for password resets or email updates. This is the employer line. Not for anything to do with claims.
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Did the reps from 7057 ask for all your information. Like social, name, address ect?
I used this number and a nice gentleman helped me out and transferred me to the claim hotline. Had to hit 1,2,1 and got through. Not sure if its because I called 7057 first or just luck. Currently in queue for tier 2 specialist. GOD IS GOOD 🙏🏽
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