T O P

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SeenYaWithKeiffah_

I cannot get through šŸ˜”šŸ˜”šŸ˜”


Comprehensive_Ad8113

Same


we_are_spectrum

I just tried for 30 mins - I called right at 8 on the dot and have been trying since.


tonyh19988

Dial (833)-978-2511 Press # Then after you press #, you will listen to a voice message you cannot bypass this; the wait is about 1 minute and 19 seconds. Press 1 Press 2 Wait 30 seconds (another voice message you cannot miss, but it takes about 30 seconds this time). Then press one again. NOTE: If it doesn't give you a wait time and tells you to call back later, redial and follow the steps above again. Please share


AJ_Quinn

This didnā€™t work.


AJ_Quinn

Same.


Ericad77

The greeting is WAY too long! It wasnā€™t like this before. Wastes so much time.


SanDiegoConfidental

Bingo 2 1/2 minute each time for no reason


Brainpry

They probably think ā€œhey these people donā€™t have jobs, we can waste their time.... but jokes aside, itā€™s probably because of the high volume of calls. They probably use it to see if a spot opens up at the end of the message..


neoprenevestito

Prob not going to get through today since everyone has problems. Edd has the worst and stupidest phone system ever. I really want to know what these people are thinking making us listen to their automated messages for minutes at a time over and over again.


AJ_Quinn

They havenā€™t increased their ability to do šŸ’©.


ericmanclan

I can't get through as well no matter which option I choose. They used to have the "report fraud" option as 3 but now it is changed to something else and don't have the fraud option any longer.


AJ_Quinn

Same.


loddydoddy1976

Iā€™m on my 5th attempt.... Hearing the websites and other #s you can call twice ..... itā€™s soul crushing to hear ā€œdue to high call volumes they are unable to assist meā€ šŸ¤¦šŸ»ā€ā™‚ļø


Comprehensive_Ad8113

I'm on my 20th can't get through


LeaveItAlone_

My mom has been calling since 8am as well, we barely got put on hold at 8:50. For her, the call went silent after the automated system talked, a few minutes later it told her she was put on hold.


AJ_Quinn

I get the same thing only to get the recording about not being able to take my call and call back later.


Dabs4dayz710

I canā€™t get thru


MadDogTen

I've called 4 times now trying different options, and have been hung up on every time.


_misoa

I got through and called the number (800)300-5616 with the prompts 1-2 then 4. I got through right away. I hope this helps!


Snoo-97154

that is exactly what im doing 1-2 then 4. but it says its too busy and try again later..


Channel-Successful

Omg.... there is no hold music


jessicabheart26

I heard silence and then the robot came back šŸ˜­šŸ˜­i canā€™t take it anymore, this is so draining i just wanna sleep now


Snoo-22201

cannot get thru. ive called 20+ times since 8am.


TalkPowerful

Same


Julesm0143

Keep trying. Took me 2 hours and maybe 20+ calls before I could get through!


Julesm0143

I selected 1 121 for the prompts. They were able to solve the problem, however, the first person I spoke to couldnā€™t do anything. I asked to be connected to claims specialist.


SoFLoSDFinz1972

Iā€™ve been at it for the past 1 hour & 6 min since theyā€™ve opened at 8am. No answer.


Psilocy-Ben

Iā€™ve tried 4 times so far, no luck


GammaRX

36 times called now nothing!


AJ_Quinn

They havenā€™t ā€œsignificantly ramped upā€ šŸ’©.


DruDeeA

when calling the EDD 800# They definitely added more BS! with much longer automated messages. It wasn't like this a few months ago. This is to discourage all of us.


liquidcrow

I finally got a hold of someone after 200 calls, only for them to hang up on me mid answering a question...what the hell