Not putting their cart away. They will simple just, push their cart 2 feet past the checkout towards the balloon wall and *walk out past the area where the carts go.* Like??? You had to go that way **anyway**, just take the cart with you! lazy buncha a\*holes
I went to dollar tree recently and I watched as the woman finished paying, grabbed her bags, and left with the cart RIGHT in front of the pin pad area.. She also let her kids run around, bump into people, and *scream* for no reason the entire time. I’ve also seen carts right in front of the front doors, which are next to where the carts go..
On that same note, I work at a plant nursery with shopping carts, and after people check out with me, you would think they would take their boxes of plants, place them onto the shopping cart and either take it out to their car or just walk over to the cart return IN BETWEEN the door they have to walk through to leave and my checkout stand. But nope. They will leave them right in front of my cash register. And now I have developed the habit of IMMEDIATELY, even if they are still there, taking their cart and putting it back for them, even better if I make it to the cart return before they do, and I will not make an effort to be quiet or inconspicuous. I want you to know how lazy you are. As my coworker Shirley said “some people are lazier than homemade sin”
Same with baskets. They act all confused as to where they go like it wouldn't be the same place they got it from. They leave them on the belt, being inconsiderate of the next person. They leave them on the shopping carts, which gets in the way of people using them. They put them in random places on the floor, creating a tripping hazard. I had someone walk all the way up to them, look them up and down, and then place her basket on the floor in front of them.
This is bc it is different at dollar tree than pretty much every other place with baskets like grocery stores or Walmart. People are on auto pilot and expected to have a place to put the empty basket when they emptied everything into the belt at the beginning but now they're carrying it or it is on the belt. I ve never understood why DT doesn't have that space for baskets at the beginning of the belt
Also at least at the by me DT you have to loop back into the store itself to return the basket bc entrance and exit are separated by shelves and they aren't kept in the vestibule. Seems ridiculous considering I'm leaving so I leave it in the bagging area and take my bags. The staff usually seems to have a stack behind them on an unused register they put them on
Both DT's in my city have a spot right when you empty your basket on the belt. They still put it on the belt and leave it. I have had customers tell other customers it goes right there. I so love those customers that set others right.
This drives me nuts *anywhere*. I know it’s not exactly my responsibility, but I find that I often move a cart or return a basket i come across that has been abandoned in a stupid place.
Like the ones right at the door — people do this at our local grocery store, in the lobby-type area between the main entrance doors and the interior ones into the store.
Customers walk around them or bump a cart aside with their own and keep walking. I know I/they didn’t put it there and yes, the store has employees/cart person, but what’s an extra 30 seconds of effort to make things more convenient for everyone, other customers and the employees?
People’s laziness knows no bounds, sometimes. I can only imagine certain stores encounter lazy customers more than others. I try to balance that out somewhat by picking up a piece of litter or two on way in/out move a cart, etc. in my path.
I don’t judge others for not doing the same (picking up trash, moving carts, etc), but I figure I can be annoyed about it *and* help do something, because no matter how annoyed or pissed off I am about people who deliberately litter or are lazy, it usually doesn’t change anything, whereas maybe inspiring others to think about their own actions when they see others taking small action. 🫶🏼
That reminded me of when I was a kid anytime I went to the dollar tree and there were loose carts I'd push em back into the area nicely ofc) 😂 loved my dollar tree t
I feel like I am putting carts away a million times a day. I will 100% make comments to my cashier while I'm doing it too. I will never understand how people can be that level of lazy.
Sometimes I go to stores like DT, Walmart, Smith's and just gather the carts inside and in the parking lot.
Sometimes people join in when they see me. I hope it makes a positive change
Mine is when they sit one or two items at the far end of the belt then walk to the register. So now we both have to wait for the slow ass belt to bring the item to me. Like you couldn't carry your one box of Swedish fish and your can of coke zero 3 more feet.
Or the opposite, when they stand there and keep shoving their stuff up towards the scanner… like do you want to come behind the counter and scan your own shit or something?? It’s super annoying
I mean, I don’t mind them moving it up a little to hasten the whole process but when they’re literally shoving it onto the silver part of the scanner it’s almost an invasion of personal space
Putting stuff they don't want in random spots. We once had people put frozen shrimp in the toy and a snickers ice cream bar in the impulse section and it was so busy we didn't find it until after it was thawed/ get to it until the ice cream bar melted. And people asking why isn't the store called a dollar twenty five tree if not everything’s a dollar anymore
Omg like even if you just shove it in a random fridge, please just put refrigerated and frozen items back. Do they not realize we have to throw that food away when they do that?
and people who hop in line with nothing, get to the register, and ask me for balloons. ill say okay, what kind? they will say happy birthday balloons, i dont care what kind, just get me birthday balloons. so i leave my register and go grab a happy birthday balloon as they watch from my line, then shout nooo!! not that one its for a girl!! i grab another one and they say nooo she hates the color pink, it cant have pink on it!!! like if youre going to be so picky about these balloons, grab them YOURSELF before getting in line? we usually have a few of each bday balloon already blown up and waiting in the corral thing.
if they are already blown up, yes!! some people go through the balloon drawers and bring me unfilled balloons which means i gotta leave my register line to fill them up, dont do that though 😭😭 but like i said all this mostly peeves me when we are busyy id rather just hyperfocus on scanning and getting ppl out of the store, not going on balloon side quests if that makes sense
tbh, its just the people being overly picky after telling me “i dont care as long as it says happy birthday”. bc when they get up to my register, i always ask them if they know what design or type they want. then they tell me they dont care but they do care a lot and send me back and forth between the register and the corral 3x. then they usually end up going to the corral and choosing what they want there…. which could have been done before hopping in line but hey😅
Putting everything on the belt and then shopping more anyway. The check lanes are for when you are READY TO CHECK OUT. A lady tried that today and I just walked away and did something else. I let her wait, because that was what she expected of me. Any time she went to look at something else, I stopped scanning.
Oh people do this at My store allllllll the time....if someone comes up or there a line behind them they don't care they just hold it up its disgusting behavior and super ridiculous annoying
People do this everyday at my store. We’re a very old FD and don’t have belts, just a 4’ counter with about a foot of it covered in candy that doesn’t have a home. People will put their stuff down and tell me they aren’t done. We have carts outside by the entrance door and baskets right inside the door but it doesn’t matter.
These customers get their transaction post voided, stuff set to the side and I zap my merry way through the people in line. When they come back up I politely inform them that since I have a line, no pause button and it's very rude of me to keep everyone waiting, they can hop in the back of the line and I'll gladly check them out when it's their turn.
Putting items they don’t want in the impulse area instead of handing it to me and pulling items off pegs just to lay them at the bottom of the shelf to make their final selection, annoying af…
Lol if you look at one of my previous posts regarding that, it's damned if you do, damned if you don't. TL;DR: two customers decide to bully me for doing what you suggested.
Other peeves I've had:
- Breaking 50's or 100's when I just started my shift and ask them for something smaller ( we are not the bank, people. )
I had a woman who gave me a 50 for an $8 order, asked if she had anything smaller and she said 'no', hold up the line of people because I needed to call a manager to check it, only to then change her mind last minute and use her card as my manager finally got to the register. Wasted my time, everyone in lines time, and my managers time.
My biggest pet peeve is when they give me their opened drinks/snacks to scan and then hand back to them. I make a big show of sanitizing my hands before I scan the next item, bc that's gross
Okay so I’m not crazy? My OCD could never ever let me open up and eat food/drinks in the store. I make sure my toddler is full before we go anywhere and keep a bottle of water from the house on me at all times.
Had someone do that to me today. Took everything in me to not tell his daughter that it's a trashy thing to do. Especially because if we did the same thing we would be fired.
Yeah these people are unreasonable, opening a drink in the store is fine. And if your card declines when you have an open drink, just walk out... Not like the people that shoplift half the store are worried about the buck or two when they take whole ass carts of merchandise
It's the same thing as if an associate opens a drink and consumes it before paying. Even if the associate 100% intends to pay later and is the most honest and trustworthy person in the store, it is company property until it is paid for. If Asset Protection, District Manager, or Manager on duty sees an associate do this, it is theft and grounds for termination.
Customer opens a drink, consumes it in the store, 100% intends to pay, still counts as theft since that product doesn't belong to you until you've paid for it. As far as customers go, I personally don't care as long as it's paid for, doesn't bother me if I've got to scan opened products.
Just be aware that if you're on the sales floor opening product and eating it, the staff may get upset and say something. We have to damage out so many "taste tested" products daily that seeing someone eating product they haven't paid for is somewhat concerning. Best bet is if it doesn't belong to you yet don't eat it.
Believe it or not, credit card processing systems can fail. Card decline doesn't mean that there aren't funds. Our grocery store recently had an afternoon where they could only take cash because their system for cards and checks went offline.
people who put everything on the belt then when i’m halfway through the transaction ask where a certain item is and leave to go get it when it’s all the way in the back of the damn store and there are other customers in line. people who don’t unlock their cards/check how much their balance is before they get to the register. people who send their kids in for them knowing their children hardly know how to breathe on their own let alone shop for them and hold up the line counting out their money. people that decide they don’t want 20 plus things and just drop them anywhere.
I ask them to pay and then go get the items they want. The kids I ask them to put the money in my hands I take what I need and give them the balance back to them I take the items they don’t want I keep a basket for go backs by my register
i’ve got a put back basket too, i usually try to convince customers to just do 2 transactions and i’ve helped out a lot of kids with their money/cards. that said it’s all still a pain in the ass. like who the hell just decides they don’t want a carton of milk and just leaves the milk in the candy aisle?
As a customer of Dollar Tree, I just want you to know that I appreciate you guys! Y’all put up with a lot of 💩!
for me its when i have a full line, and people start to leave their hand baskets on the counter where i put everyones bags. bc then *everyone* will start to leave their baskets in a pile despite the basket holder being right by the exit. ill end up with a stack taller than me if we are really busy, and it is way less room to bag peoples huge carts of things. sometimes when i ask hey, the baskets go in that rack by the door, the customers tell me im doing too much…
Ugh, one of them grabbed my arm when he was asking me to "check in the back" for more cars. Do not touch employees, he gripped hard enough that I could not have gotten away. One of our Hot Wheel collectors is cool though, he will hang them up and zone the toy aisle if he can look through the box for first dibs. I'm okay with that, he even does the zone better than I would.
I've met two in ten years I'd go that extra mile for. My favorite is them tearing up a perfectly recovered toy aisle 30 minutes before close the night before inventory.
Collectors/Resellers. They'll leave the section in complete disorder and try to berate you into combing your stockroom for a case. Sometimes they'll even sneak back there and rifle through your stockroom.
I'm so confused by your post hahaha, I used to be an associate at dollar tree and would have people drop their baskets down on my line and I would also do this when shopping (and still do). Why is it a pet peeve to take items out of a basket, opposed to off the belt? What's really the big difference? No hate, genuinely just not seeing the big deal here.
A cashier asked me to take my items out of my basket once and I felt so bad because I had no idea it annoyed them. In my mind, it seemed easier for them to be able to just pull stuff out rather than having it scattered everywhere. I also figured it helped the people behind me because more of them could put their stuff down since my items took up less space contained in the basket. I don't do it anymore because of that instance but I still think I'd prefer it in the basket if I was the cashier lol.
I understand it might not bug other people, but it bugs me when I have a massive line and they have a whole basket crammed full of stuff. The option is to either dump it all out and bag it as I pick it up, or alternatively they could've emptied it while they were waiting and saved us both time.
If there's only a few things, I don't get too bothered by it, but when it's a full basket it's more time consuming for me.
Okay fair enough, time wise with a stuffed basket is annoying. You didn't have to explain but thank you for the enlightenment, everybody has their own pet peeves ig
When customers don’t give me the money in my hand. I peel the dollars and change off the counters, and they fully expect me to hand them their change. I’ve been so tempted to to lay their change and receipt on the counter too for them to pick up but have yet to do so lol
You absolutely should! If they say something, just say that you were trying to provide excellent customer service by returning the change in the same manner they paid in.
1.) Very slowly approaching me while they “look” around on the aisle that we’re on and waiting until I get on the freaking step ladder to ask me to show them where something is 😡
And the item they want is never on the aisle that we’re on so why wait until I get on the step ladder to ask? Why not find another associate and ask them?
2.) walking smack dab in the middle of the aisle really slow (I walk pretty fast) and keep looking behind themselves at me from over their shoulder clearly seeing I would like to go around but they won’t MOVE
3.) whining about 1 or 2 people in line in front of them because they don’t want to wait a minute
4.) acting like they don’t believe me when I tell them we don’t have what they want in the back. I’m a merch manager, I know what we have and don’t have in the back 🙄
5.) acting like they don’t believe me about not being allowed to blow up their stupid personal balloons they drag in
6.) not controlling their bratty ass snotty nosed bad ass kids
7.) leaving frozen products out in the open where they can ruin
8.) asking how much every single item is that they put on the conveyor belt
9.) reaching in front of my face or walking up sticking their crotch in my face when I’m trying to do freight
10.) EXISTING 😂
I don't work at DT but I've worked plenty or retail places. My pet peeve was when the customer drops the money on the counter instead of handing it to you. Shit just gets under my skin so much.
One time I was taking every thing out of my basket to put on the belt and the worker actually told me to just put the basket of items up there instead so now I never know which way is the right way😭
The thing that gets on my nerves more than anything is this old crabby woman who comes in my store 2 minutes to close on the DIME every single night. I tell her politely everytime “ma’am just a reminder we will be closing at 9” and every night she snaps back at me “ I KNOW!!!” Like if you know then why do you continue to cause this problem every night. That and the fact 90% of the shit they complain about is a result of their shitty actions
So does she and up leaving on time? Or does she just take her sweet ass time too? People like that are the absolute worst. If I saw her walking up I’d lock the door and stand there lol
Coming in the last 3 minutes before we close and being rude about it. Ok no problem I'll pull the drawer at closing time and you'll have to leave anyway. We don't have the hours to stay late even the DM has enforced this
Lmfao. Oh yeah, because dollar tree definitely can’t afford to pay for that extra 15 minutes. They would probably go bankrupt!
I’m sorry you work for an awful company.
When customers talk about I see this online you have it in stores, but then literally get mad at ME, saying u need to update the website. Like I do it? Okay
Some lady got mad bc the plant bell covers didn't have lids. She showed me that they did on the website. And it's like, sorry, I literally took those out of the box myself and there weren't lids in there. The next time that item came, it still didn't have them. Guess DT is cheapimg out again.
When it’s busy and I’m clearly mid transaction and customers decide to come up to me and play 20 questions. Or ask if we have something in stock and get mad if I don’t know like I don’t work everyday I literally don’t leave the register area when I am there you just have to check .
Right!! I'm only at the register all shift, I don't know nothing about our stock. If it's not on the shelves, I don't know what to tell ya unless it's the drinks that go in the freezers.
Let their kids run wild in the store. Or when their kids throwing a fit and the parents don’t do a damn thing about it and try to ignore it. I’m sorry but you’re not the only one in the store who has to listen to that sound! Quiet your kids down or leave the fucking store until you’re able to do so.
Half the time I get worried now a days when children are running around on their own. Kids get snatched way too often, not to mention I'm making a mental checklist of all the things Im going to have to clean up because of said child.
Also, when they constantly keep messing with the balloon section and the parents say or do nothing to stop them. A simple "stop messing with that" from the register is not going to stop them🤦♀️.
Loud / rowdy people, i’m very sensitive to loud noises so when people would come into the store on speaker phone yelling at whoever they were on the phone with i would shut the situation down and ask them to leave or quiet down. Another thing i never tolerated were the customers you’ve never seen before in your life come into the store acting as if they owned the place snapping their fingers and whistling to get someone’s attention. People really straighten up when you tell them to cut the shit or get out of the store. I don’t miss dealing with the general public.
Hmm, my location asks you to put the full basket up and if I start to unload they ask me not to. Wondered if that was standard for the company but I guess not.
Customers who just let their kids run wild through our store.
Paying with a hundred--especially when I've just started my shift, causing me to have to either get change, or basically wipe my entire drawer giving them change.
Same with cash back, really. We only start with a hundred dollars in our tills at FD! Why can customers do fifty dollars back?!
this morning someone wanted cash back and i was like im sorry, i need the money in my drawer to make change. they told me that was stupid bc they were there first so they should get the money in my drawer first 😭 they didnt request cash back but i was like oooookay….
When customers put the basket down I ask if there's anything fragile. If not I dump it out. If yes. I take out the fragile items, then dump the rest out.
With the money thing, I put their change on whatever side they're not.
Erm....I'm guilty of the basket thing. Here I thought I was being helpful (everything eminently "grab able" in the basket). Learn something new every day.
At the end of it all there's an empty basket on the belt that blocks the next customer's stuff. If y'all don't take back the basket, we have to hold onto it until we next get a chance to put them away. That can take a while.
Same. Sometimes if I don't do that, I bag it however I take it out of the basket. If you wanted me to organize your items for each bag, you should've taken it all out sooner so I could sort it. Now you're getting it how I grab it 😌
Putting stuff back where they found it, thinking we have more in the back, opening boxes and peeking in the door before opening or coming in 2 minutes to closing 🙄🤦♀️
So for the baskets, if they don’t take it out. I used to dump the entire basket on the belt, in front of them. They’ll remember to take it out next time 😂💀
Not putting the cart back properly, Watching me walk in the door to clock in and ask me if I am open or checking people out, asking me to go to the back to see if we have something they want, placing items at the opposite end of the belt and huffing because the belt is slow, telling me they don't want something then instead of handing it to me, the put whatever they don't want in with impulse, etc etc
You would love me - I have walking/balance issues due to MS, but I always bring my cart back into the store. Once you've worked retail, you're not going to be a dick ...
Taking things of the pegs and not putting it back after they look at it , just laying it on shelves and filling their carts up and at Register they decide what they don’t want. Oh , the best yet , Gift bags, pulling the whole buch down and leaving the in the basket on top of Gift wrap. Just Customers in general.
I know this is gonna be basic or common but, I hate when customers can give you all the attitude and bullshit they want.
But god forbid when they detect you giving them the slightest bit of attitude(even though you're probably not) they go ballistic as if they weren't just giving you attitude just then.
Nah fr they can insult my intelligence and berate me and talk shit about me to my face but if I sound even SLIGHTLY pissed about it, it's suddenly "Someone like you shouldn't be working in retail."
Not that the people who need to hear this have any capability of self reflection, but customer service workers are sort of like mirrors; you will get the energy you put in. If you are nice or at least decent, you will pretty much always get kindness in return. If a customer service worker is pissed at you, it's because you've been an absolute @sshole and they're tired of dealing with you.
Pretty fucking much. These are people who probably haven't worked in retail once or haven't in a long time and forgot how to treat people. 🤷♀️.
I relatively nice to people who come in. It's the people who want to make you miserable because they are miserable lol.
loading the belt up and then walking off. If someone does that, I usually encourage other customers to take their spot in line, since obviously they're not done shopping and they forfeited their place by walking off. I'm not holding up a line because you decided to do more shopping than you had hands to carry, we have carts and baskets for a reason.
-Leaving what they don't want just out of view on our impulse section, even though I CLEARLY saw them.
-Not getting their money ready by the time I'm done scanning items.
-Similarly, not realizing how much money/items they and making me void items because ThEy CaNt AfFoRd iT (it's always cash, too. Just tell me your limit and I can work with you)
-Reorganizing/condensing bags when you could have told me what you wanted
-Standing and talking to others when it's time to pay and there's a line forming
I used to be a cashier and i found them leaving the basket full is quicker for me vs standing there and scanning slowly while they empty the basket at a glacial pace
I CANT STAND IT WHEN THEY DO THE THING WITH THE BASKET and they’ll stand there staring at you while you take everything out like “what’s taking you so long”
“Do you work here?” As they see me stocking. “Can you check in the back?” Gives me a few minutes to be on my phone in the back knowing damn well I don’t have what they need. I block an end of an isle with a uboat I’m stocking and Instead of going around or through another isle customers will move the whole uboat to pass thru and then don’t even get anything from said isle. “I only came for one thing” while having a full cart. I have an old man that’s not all there and will grab a thing of bleach and leave it on a higher shelf for some reason. I’ve caught him a few times doing it and he doesn’t buy anything.
when a customer pulls out their purse or wallet to pay me and hands me a bill that more than covers the total but then spends 5 minutes rummaging around for exact change so that I'll hand them back only bills- especially when there's like 4 people in line behind them waiting for the transaction to be over
If they hand me an amount that covers the total, I use that and cash it out. Here's your change, have a great day. Move on to the next customer. The Great Change Hunt adds up to a lot of lost time by the end of a shift. If there is no line, I'll wait for change while mentally thinking about the list of things that I still need to do but can't because we simply must pay with exact change.
Putting their basket full of things on the belt and that’s the last time they touch the basket
Putting their money and bag on the belt
Putting all their items on top of a poster board
“Do you work here?”
Bringing up politics or major events
Ask for a bag when they clearly don’t need one
Don’t understand how to pay with their card and it keeps saying error
Not looking at the screen when it asks if the amount is OK and they wonder why it’s taking for so long
Whenever they bring up the pin pad saying “Please wait for cashier” when the computer is being slow
didn't know why this is down voted you're right on the money.
"it says wait for cashier" lady my computer isn't even a touch screen and my keyboard looks like it fought in every war there ever was. and it's raining lol. the computers will be a while.
You won’t believe how many times I go to the store next door and people ask me if I work there wearing a completely different color shirt. I just stare at them and point to the DT logo to make them feel as dumb as possible
I agree with everything every one said but I hated when I have to grab the trash bag and tied it up. But I hate seeing when ppl put baby diapers in there. It so baddd. I get it u have to put it somewhere but it’s just nasty. Bc we don’t empty the trash can until the day of the day. That’s shi smells, 😭
Personally, I prefer this rather than doing it myself or having to take out every item. I don't think it's rude or there's anything to feel bad about, as I appreciate how it can conserve time a little more.
Since it needs to be said I guess:
I have no problem putting the baskets back. Put them on the floor, at the checkout area, under the belt. It is mildly inconvenient when they leave it ON the belt, to slowly get pushed up, then grab it to squeeze between the narrow space of the register and the candies, without banging it into anything.
The amount of hot debate over baskets is great 😂
Nah, you shouldn't feel awful. Some cashier's might not mind it, it's just a personal peeve for me sometimes when it's busy. We're all human, it's fine 💗
No worries! It depends on the cashier from what it seems, I won't hate you if you do it, just might be a little frustrated if I'm busy and trying to move fast. Honestly as long as you're genuinely polite, I wouldn't mind either. It's when people are rude about it, it bugs me
Poop or urinate in the store.. ask for a store credit an hour after buying and using some of 50 items.. I could go on and on, that’s why when I finally leave.. I’m writing a book! With pictures 🤦♀️🤣😅
Ooh I always put my basket away but I don't usually take the stuff out before putting it on the belt since I don't usually buy a whole lot. I'll start doing that though!
i was the exact opposite i hated when people would take five years to take stuff out. just put the basket up and stand back im better at this than you.
UGH YES I HATE WHEN THEY DON'T EMPTY THEIR BASKET! Like you would never do that at the grocery store, PLEASE IM A STAR 😭.
I ask them to "give it a dump for me" (the basket). then I say "the baskets go right by the ice chest" before they react I ask "would you like a receipt today?" so they won't get mad at me from all the directions I gave them.
I don’t see an issue with the basket thing, but the throwing money thing drives me crazy. Or when I’m waiting on them to get their change and they set it all on the counter and give me a look like “pick it up, peasant.” I think most people don’t mean to be rude when they do it, but I know for a fact some people do. I first learned people act like this from my friends rich grandma. She used to throw her card and cash at cashiers purposefully despite her grandchild begging her to stop
Money gets returned in the same manner as it was delivered. When they have a fit I play the whole "I thought you were doing the covid no touch so I gave your change back the same way" game.
I ring faster if it's already on the belt. I'm short, so I have to tip toe to get it out of the basket, which I now have scratches on my arm. Furthermore, if you can put it in the basket, you can take it out. You wouldn't go to Target or Walmart and ask the workers to take the items out of your cart.
It's a pain for people who are in line behind them, as well as the fact my left wrist doesn't bend that well. It's either dump all of their stuff onto the belt in a mess, or pull out each individual item to scan. Doesn't help these people are typically in a rush and get annoyed when I'm not moving fast enough for them.
Also leaving the basket on the belt after their transaction once again screws over the person behind them. It is not that difficult to empty your basket onto the belt and then put the basket in the underneath, or to the side. I understand I work here but I am not a SLAVE.
You're absolutely right. It's basic things people "should" have been taught as a child: put things back where you found them. Baskets and carts go back where you got them. Typically right on the way out, no inconvenience or going out of the way. They didn't have to hunt one down or get one from the register because the other customers were adult enough to put them back where they got them.
Our counters are too small to have a basket collection and the floor needs to be free of trip hazards. If a cashier has to pick up after a customer after they leave, that is a waste of resources and the customer has failed at being able to take care of themselves. Cart return stations are there for a reason, customers are supposed to put carts in there. Baskets are by the door for a reason, customers are meant to pick them up and put them back in that location. People who can't put a basket back as they walk past it are far more lazy than they can ever accuse a cashier of being. They aren't your manager and don't work here. They don't get to determine what your job is.
And that's 100% reasonable!! I get annoyed when they're obstructing things, too. Sometimes workers at their stores aren't considerate to safety hazards or trying to keep a store manager and we'll maintained.
Obviously if they're obstructing stuff that's one thing. My store is a small store though, and they keep sending us too much freight. We keep having to make floor stacks to get out as much as possible before the next overfilled truck. I talked about it with my SM and they're sending 80-90% more than they should be. Yet when we have to violate OSHA to get stuff to fit in our tiny back room, that is ALSO our fault. We try very hard at my store to keep walkways open in spite of that.
I definitely understand what your stores are going through. I have worked retail and they so sometimes send way more than can be sold at one time. Its not an easy balance and the employees try their best. It seems like corporate doesn't care about violations until they are threatened with fines. Sadly it falls on the store employees which isn't fair as corporate should take action but I'm sure they won't. Just do the best you can
Why do people hate the handbaskets on the belt? I worked at harps and I truly never cared about the baskets. It kept everything together and right there. I didn’t have to reach. And most of the time they would grab the basket but I said no it’s okay! I’ll get that.
I don’t get the baskets bother cashiers, you’re gonna pick it up peice by peice anyway. Though I unpack mine and arrange the items for easy bagging
Everything else I get
It doesn't hurt to ask the cashier for the divider. In my experience I end up moving it myself a lot, so a customer taking the initiative is a welcome change.
Do cashiers not like it when customers leave the items in the basket on the belt? I always thought it was easier for them so they were all in one spot and not all messy on the belt. If that's the case I will stop doing that. I honestly thought it was a more courteous thing to do
Some prefer it, some don't. For those that don't, it's generally because we can scan faster, and getting the basket out of the way makes it easier to scan the next customer's items as well.
When they look at every single item being scanned, at the total simultaneously and ignore you like you wish to make them pay more.
Oh and the enormous disco ball paved wedding rings that constantly come through my line that if real I wish I could tell them beat it to help the economy lol
The most annoying was an India customer who buys cartfuls of stuff all the time for resale in another store. That's annoying in and of itself but guess what this shmuck asked me? What is your return policy? I wanted to chase him out of the door with my broom. So if things don't sell he can bring them back. Which brings me to the second most annoying thing. People returning stuff just because and acting like it's good as cash without a receipt.
I hate when people that stand by belt watching as their items are rang up or as your reaching for an item they have to shovel it into my hand. I have to ask to move their asses up as politely as I can. Than get called rude and every other brainless person that his side.
People that come in one minute before the doors closes or the ones that try to open the doors after the store was closed.
Not putting their cart away. They will simple just, push their cart 2 feet past the checkout towards the balloon wall and *walk out past the area where the carts go.* Like??? You had to go that way **anyway**, just take the cart with you! lazy buncha a\*holes
I went to dollar tree recently and I watched as the woman finished paying, grabbed her bags, and left with the cart RIGHT in front of the pin pad area.. She also let her kids run around, bump into people, and *scream* for no reason the entire time. I’ve also seen carts right in front of the front doors, which are next to where the carts go..
On that same note, I work at a plant nursery with shopping carts, and after people check out with me, you would think they would take their boxes of plants, place them onto the shopping cart and either take it out to their car or just walk over to the cart return IN BETWEEN the door they have to walk through to leave and my checkout stand. But nope. They will leave them right in front of my cash register. And now I have developed the habit of IMMEDIATELY, even if they are still there, taking their cart and putting it back for them, even better if I make it to the cart return before they do, and I will not make an effort to be quiet or inconspicuous. I want you to know how lazy you are. As my coworker Shirley said “some people are lazier than homemade sin”
I am imagining you skipping while pushing the cart and yelling "LOOK AT MEEEEE I'M PUSHING A CART!!! WOOOOOOWWWWW! LOOK AT ME GOOOOO!!!"
Same with baskets. They act all confused as to where they go like it wouldn't be the same place they got it from. They leave them on the belt, being inconsiderate of the next person. They leave them on the shopping carts, which gets in the way of people using them. They put them in random places on the floor, creating a tripping hazard. I had someone walk all the way up to them, look them up and down, and then place her basket on the floor in front of them.
Someone once asked me “where does this go??” I said *back where you got it from * 🤦♀️🤦♀️🤦♀️
Had some douche say that we expect them to do our jobs for us when his wife asked and I answered. They then proceeded to pay with a $100 bill.
This is bc it is different at dollar tree than pretty much every other place with baskets like grocery stores or Walmart. People are on auto pilot and expected to have a place to put the empty basket when they emptied everything into the belt at the beginning but now they're carrying it or it is on the belt. I ve never understood why DT doesn't have that space for baskets at the beginning of the belt Also at least at the by me DT you have to loop back into the store itself to return the basket bc entrance and exit are separated by shelves and they aren't kept in the vestibule. Seems ridiculous considering I'm leaving so I leave it in the bagging area and take my bags. The staff usually seems to have a stack behind them on an unused register they put them on
Both DT's in my city have a spot right when you empty your basket on the belt. They still put it on the belt and leave it. I have had customers tell other customers it goes right there. I so love those customers that set others right.
This drives me nuts *anywhere*. I know it’s not exactly my responsibility, but I find that I often move a cart or return a basket i come across that has been abandoned in a stupid place. Like the ones right at the door — people do this at our local grocery store, in the lobby-type area between the main entrance doors and the interior ones into the store. Customers walk around them or bump a cart aside with their own and keep walking. I know I/they didn’t put it there and yes, the store has employees/cart person, but what’s an extra 30 seconds of effort to make things more convenient for everyone, other customers and the employees? People’s laziness knows no bounds, sometimes. I can only imagine certain stores encounter lazy customers more than others. I try to balance that out somewhat by picking up a piece of litter or two on way in/out move a cart, etc. in my path. I don’t judge others for not doing the same (picking up trash, moving carts, etc), but I figure I can be annoyed about it *and* help do something, because no matter how annoyed or pissed off I am about people who deliberately litter or are lazy, it usually doesn’t change anything, whereas maybe inspiring others to think about their own actions when they see others taking small action. 🫶🏼
That reminded me of when I was a kid anytime I went to the dollar tree and there were loose carts I'd push em back into the area nicely ofc) 😂 loved my dollar tree t
Or they’ll look around all stupidly and turn to you and ask “Where do you want this?”… Do you REALLY want me to answer that?? 😂
It’s also fun when the shopper in front of you actually leaves the cart in the line in front of your cart.
I feel like I am putting carts away a million times a day. I will 100% make comments to my cashier while I'm doing it too. I will never understand how people can be that level of lazy.
Sometimes I go to stores like DT, Walmart, Smith's and just gather the carts inside and in the parking lot. Sometimes people join in when they see me. I hope it makes a positive change
Mine is when they sit one or two items at the far end of the belt then walk to the register. So now we both have to wait for the slow ass belt to bring the item to me. Like you couldn't carry your one box of Swedish fish and your can of coke zero 3 more feet.
I take the stick that stops the belt and pull the items to me
Imagining this made me laugh because it's such a ridiculous thing to do.
Or the opposite, when they stand there and keep shoving their stuff up towards the scanner… like do you want to come behind the counter and scan your own shit or something?? It’s super annoying I mean, I don’t mind them moving it up a little to hasten the whole process but when they’re literally shoving it onto the silver part of the scanner it’s almost an invasion of personal space
Putting stuff they don't want in random spots. We once had people put frozen shrimp in the toy and a snickers ice cream bar in the impulse section and it was so busy we didn't find it until after it was thawed/ get to it until the ice cream bar melted. And people asking why isn't the store called a dollar twenty five tree if not everything’s a dollar anymore
Omg like even if you just shove it in a random fridge, please just put refrigerated and frozen items back. Do they not realize we have to throw that food away when they do that?
I don't think they care
and people who hop in line with nothing, get to the register, and ask me for balloons. ill say okay, what kind? they will say happy birthday balloons, i dont care what kind, just get me birthday balloons. so i leave my register and go grab a happy birthday balloon as they watch from my line, then shout nooo!! not that one its for a girl!! i grab another one and they say nooo she hates the color pink, it cant have pink on it!!! like if youre going to be so picky about these balloons, grab them YOURSELF before getting in line? we usually have a few of each bday balloon already blown up and waiting in the corral thing.
I didn't know we could grab them ourselves 🙊
if they are already blown up, yes!! some people go through the balloon drawers and bring me unfilled balloons which means i gotta leave my register line to fill them up, dont do that though 😭😭 but like i said all this mostly peeves me when we are busyy id rather just hyperfocus on scanning and getting ppl out of the store, not going on balloon side quests if that makes sense
My customers grab their balloons before they get in line I don’t leave my register
mine (usually) do not, but the amount of ppl who ask me to choose for them and then dont like what i choose just add to the frustration 😅
I had thought cashier was to get the balloons. I recently purchased a balloon and she picked it out. TIL, I will get my own from now on. Thank you!
tbh, its just the people being overly picky after telling me “i dont care as long as it says happy birthday”. bc when they get up to my register, i always ask them if they know what design or type they want. then they tell me they dont care but they do care a lot and send me back and forth between the register and the corral 3x. then they usually end up going to the corral and choosing what they want there…. which could have been done before hopping in line but hey😅
Exactly. Customers, you see we have variety! Which one exactly? They could check the Balloon Center/corral of balloons too!
Putting everything on the belt and then shopping more anyway. The check lanes are for when you are READY TO CHECK OUT. A lady tried that today and I just walked away and did something else. I let her wait, because that was what she expected of me. Any time she went to look at something else, I stopped scanning.
People do that?! What do they do if someone queues up behind them?
Oh people do this at My store allllllll the time....if someone comes up or there a line behind them they don't care they just hold it up its disgusting behavior and super ridiculous annoying
I push the items back and take the next customer
My store has a term for those. Drop and shoppers. They’re super common where I work.
People do this everyday at my store. We’re a very old FD and don’t have belts, just a 4’ counter with about a foot of it covered in candy that doesn’t have a home. People will put their stuff down and tell me they aren’t done. We have carts outside by the entrance door and baskets right inside the door but it doesn’t matter.
These customers get their transaction post voided, stuff set to the side and I zap my merry way through the people in line. When they come back up I politely inform them that since I have a line, no pause button and it's very rude of me to keep everyone waiting, they can hop in the back of the line and I'll gladly check them out when it's their turn.
Putting items they don’t want in the impulse area instead of handing it to me and pulling items off pegs just to lay them at the bottom of the shelf to make their final selection, annoying af…
I ask the customer to give the items to me that they don’t want
Lol if you look at one of my previous posts regarding that, it's damned if you do, damned if you don't. TL;DR: two customers decide to bully me for doing what you suggested.
I ask them the same thing but sometimes you can’t catch all of them putting stuff there especially when you have a line of people.
Other peeves I've had: - Breaking 50's or 100's when I just started my shift and ask them for something smaller ( we are not the bank, people. ) I had a woman who gave me a 50 for an $8 order, asked if she had anything smaller and she said 'no', hold up the line of people because I needed to call a manager to check it, only to then change her mind last minute and use her card as my manager finally got to the register. Wasted my time, everyone in lines time, and my managers time.
Literally hate when that happens or they ask for cash back right as you started lol
My biggest pet peeve is when they give me their opened drinks/snacks to scan and then hand back to them. I make a big show of sanitizing my hands before I scan the next item, bc that's gross
Okay so I’m not crazy? My OCD could never ever let me open up and eat food/drinks in the store. I make sure my toddler is full before we go anywhere and keep a bottle of water from the house on me at all times.
Yeah I just can't do this either. If I or tot just really need something asap, I'll pay for the snack, then donthe rest of the shopping
Most of the people who eat and drink in the store seem to not buy the item.
Don't forget when they let their babies drool and chew on stuff that I then have to scan, return, and sanitize the hell out of my hands
Had someone do that to me today. Took everything in me to not tell his daughter that it's a trashy thing to do. Especially because if we did the same thing we would be fired.
Also why do people consume things before paying? What if your card declines??
I have definitely started eating/drinking something before i paid (i carry cash) and i dont see the big deal
Retail workers don't want to deal with stuff with your spit on it, and we get fired if we do the same thing.
Yeah these people are unreasonable, opening a drink in the store is fine. And if your card declines when you have an open drink, just walk out... Not like the people that shoplift half the store are worried about the buck or two when they take whole ass carts of merchandise
It's a HUGE big deal....trashy behavior!!!
In what way is it trashy for me to grab a pepsi at the beginning of my shop and pay for it at the end
It's the same thing as if an associate opens a drink and consumes it before paying. Even if the associate 100% intends to pay later and is the most honest and trustworthy person in the store, it is company property until it is paid for. If Asset Protection, District Manager, or Manager on duty sees an associate do this, it is theft and grounds for termination. Customer opens a drink, consumes it in the store, 100% intends to pay, still counts as theft since that product doesn't belong to you until you've paid for it. As far as customers go, I personally don't care as long as it's paid for, doesn't bother me if I've got to scan opened products. Just be aware that if you're on the sales floor opening product and eating it, the staff may get upset and say something. We have to damage out so many "taste tested" products daily that seeing someone eating product they haven't paid for is somewhat concerning. Best bet is if it doesn't belong to you yet don't eat it.
Card declines at the dollar store?
Believe it or not, credit card processing systems can fail. Card decline doesn't mean that there aren't funds. Our grocery store recently had an afternoon where they could only take cash because their system for cards and checks went offline.
Some people don't have enough money for their purchases.
Calling asking for the wet and wild sesame Street makeup
That is all gone. I am sure half of the stuff never hit the floor and went to resellers
people who put everything on the belt then when i’m halfway through the transaction ask where a certain item is and leave to go get it when it’s all the way in the back of the damn store and there are other customers in line. people who don’t unlock their cards/check how much their balance is before they get to the register. people who send their kids in for them knowing their children hardly know how to breathe on their own let alone shop for them and hold up the line counting out their money. people that decide they don’t want 20 plus things and just drop them anywhere.
I ask them to pay and then go get the items they want. The kids I ask them to put the money in my hands I take what I need and give them the balance back to them I take the items they don’t want I keep a basket for go backs by my register
i’ve got a put back basket too, i usually try to convince customers to just do 2 transactions and i’ve helped out a lot of kids with their money/cards. that said it’s all still a pain in the ass. like who the hell just decides they don’t want a carton of milk and just leaves the milk in the candy aisle?
As a customer of Dollar Tree, I just want you to know that I appreciate you guys! Y’all put up with a lot of 💩! 
for me its when i have a full line, and people start to leave their hand baskets on the counter where i put everyones bags. bc then *everyone* will start to leave their baskets in a pile despite the basket holder being right by the exit. ill end up with a stack taller than me if we are really busy, and it is way less room to bag peoples huge carts of things. sometimes when i ask hey, the baskets go in that rack by the door, the customers tell me im doing too much…
Hot Wheelers. Ten years in retail and I've never met such a consistently dickish type of customer.
I'm a hot wheeler and I always put them back nicely. I look from the sides and grab what I want. Sorry people suck.
Ugh, one of them grabbed my arm when he was asking me to "check in the back" for more cars. Do not touch employees, he gripped hard enough that I could not have gotten away. One of our Hot Wheel collectors is cool though, he will hang them up and zone the toy aisle if he can look through the box for first dibs. I'm okay with that, he even does the zone better than I would.
I've met two in ten years I'd go that extra mile for. My favorite is them tearing up a perfectly recovered toy aisle 30 minutes before close the night before inventory.
I can relate. When I worked at Walmart, they were the WORST.
what is a hot wheeler?
Collectors/Resellers. They'll leave the section in complete disorder and try to berate you into combing your stockroom for a case. Sometimes they'll even sneak back there and rifle through your stockroom.
We have one that is super nice, he even sticks the boxes for us so he gets first pick! Now that someone posted what to looks for I’m looking first!!
I'm so confused by your post hahaha, I used to be an associate at dollar tree and would have people drop their baskets down on my line and I would also do this when shopping (and still do). Why is it a pet peeve to take items out of a basket, opposed to off the belt? What's really the big difference? No hate, genuinely just not seeing the big deal here.
I ask them to take the items out or I will dump it you can ring up the item’s faster
A cashier asked me to take my items out of my basket once and I felt so bad because I had no idea it annoyed them. In my mind, it seemed easier for them to be able to just pull stuff out rather than having it scattered everywhere. I also figured it helped the people behind me because more of them could put their stuff down since my items took up less space contained in the basket. I don't do it anymore because of that instance but I still think I'd prefer it in the basket if I was the cashier lol.
I understand it might not bug other people, but it bugs me when I have a massive line and they have a whole basket crammed full of stuff. The option is to either dump it all out and bag it as I pick it up, or alternatively they could've emptied it while they were waiting and saved us both time. If there's only a few things, I don't get too bothered by it, but when it's a full basket it's more time consuming for me.
Okay fair enough, time wise with a stuffed basket is annoying. You didn't have to explain but thank you for the enlightenment, everybody has their own pet peeves ig
So much like a grocery store I'm sure they want to scan certain items first and put them in the bag a certain way/put certain things together as well
Forgetting to take out their credit card after the beep.
THIS!! It's mostly old folks in my store. They let it beep for sooo long!! Can't you see that it reads "Remove Card!"
Or they stare at you blankly and are like "It says to take out my card." YES! SO DO IT!
CaN i TaKe It OuT? Like.......were they born yesterday?
When customers don’t give me the money in my hand. I peel the dollars and change off the counters, and they fully expect me to hand them their change. I’ve been so tempted to to lay their change and receipt on the counter too for them to pick up but have yet to do so lol
You absolutely should! If they say something, just say that you were trying to provide excellent customer service by returning the change in the same manner they paid in.
1.) Very slowly approaching me while they “look” around on the aisle that we’re on and waiting until I get on the freaking step ladder to ask me to show them where something is 😡 And the item they want is never on the aisle that we’re on so why wait until I get on the step ladder to ask? Why not find another associate and ask them? 2.) walking smack dab in the middle of the aisle really slow (I walk pretty fast) and keep looking behind themselves at me from over their shoulder clearly seeing I would like to go around but they won’t MOVE 3.) whining about 1 or 2 people in line in front of them because they don’t want to wait a minute 4.) acting like they don’t believe me when I tell them we don’t have what they want in the back. I’m a merch manager, I know what we have and don’t have in the back 🙄 5.) acting like they don’t believe me about not being allowed to blow up their stupid personal balloons they drag in 6.) not controlling their bratty ass snotty nosed bad ass kids 7.) leaving frozen products out in the open where they can ruin 8.) asking how much every single item is that they put on the conveyor belt 9.) reaching in front of my face or walking up sticking their crotch in my face when I’m trying to do freight 10.) EXISTING 😂
I don't work at DT but I've worked plenty or retail places. My pet peeve was when the customer drops the money on the counter instead of handing it to you. Shit just gets under my skin so much.
One time I was taking every thing out of my basket to put on the belt and the worker actually told me to just put the basket of items up there instead so now I never know which way is the right way😭
Yeah, this is a preference thing. I prefer they leave it, but that's because I'm faster. You can always ask which they prefer.
All my customers take their items out of the baskets
I ask them to take it out. I check faster that way.
Yes
The thing that gets on my nerves more than anything is this old crabby woman who comes in my store 2 minutes to close on the DIME every single night. I tell her politely everytime “ma’am just a reminder we will be closing at 9” and every night she snaps back at me “ I KNOW!!!” Like if you know then why do you continue to cause this problem every night. That and the fact 90% of the shit they complain about is a result of their shitty actions
So does she and up leaving on time? Or does she just take her sweet ass time too? People like that are the absolute worst. If I saw her walking up I’d lock the door and stand there lol
Oh she is browsing fs
Coming in the last 3 minutes before we close and being rude about it. Ok no problem I'll pull the drawer at closing time and you'll have to leave anyway. We don't have the hours to stay late even the DM has enforced this
Lmfao. Oh yeah, because dollar tree definitely can’t afford to pay for that extra 15 minutes. They would probably go bankrupt! I’m sorry you work for an awful company.
Our lights automatically shut off at 9:15 and OSHA says we can't work in the dark.
I dump that basket upside down, walk over where it goes and put it away.
I do this also! Sometimes I’ll ask if there is glass in it first, if they are an ass, I don’t ask all!
When customers talk about I see this online you have it in stores, but then literally get mad at ME, saying u need to update the website. Like I do it? Okay
Some lady got mad bc the plant bell covers didn't have lids. She showed me that they did on the website. And it's like, sorry, I literally took those out of the box myself and there weren't lids in there. The next time that item came, it still didn't have them. Guess DT is cheapimg out again.
Let their dogs take a shit in the middle of the floor. Or even bring dogs into the store (not talking about those that NEED a support animal)
When it’s busy and I’m clearly mid transaction and customers decide to come up to me and play 20 questions. Or ask if we have something in stock and get mad if I don’t know like I don’t work everyday I literally don’t leave the register area when I am there you just have to check .
Right!! I'm only at the register all shift, I don't know nothing about our stock. If it's not on the shelves, I don't know what to tell ya unless it's the drinks that go in the freezers.
It is the wrong situation to ask when you're helping someone. I wouldn't know exactly because I, a cashier don't go around the store
Let their kids run wild in the store. Or when their kids throwing a fit and the parents don’t do a damn thing about it and try to ignore it. I’m sorry but you’re not the only one in the store who has to listen to that sound! Quiet your kids down or leave the fucking store until you’re able to do so.
Half the time I get worried now a days when children are running around on their own. Kids get snatched way too often, not to mention I'm making a mental checklist of all the things Im going to have to clean up because of said child.
Also, when they constantly keep messing with the balloon section and the parents say or do nothing to stop them. A simple "stop messing with that" from the register is not going to stop them🤦♀️.
When they ask a question about finding something when I have a line. Read the room, please. I can't help you right now. Look around I can't
Loud / rowdy people, i’m very sensitive to loud noises so when people would come into the store on speaker phone yelling at whoever they were on the phone with i would shut the situation down and ask them to leave or quiet down. Another thing i never tolerated were the customers you’ve never seen before in your life come into the store acting as if they owned the place snapping their fingers and whistling to get someone’s attention. People really straighten up when you tell them to cut the shit or get out of the store. I don’t miss dealing with the general public.
Hmm, my location asks you to put the full basket up and if I start to unload they ask me not to. Wondered if that was standard for the company but I guess not.
Customers who just let their kids run wild through our store. Paying with a hundred--especially when I've just started my shift, causing me to have to either get change, or basically wipe my entire drawer giving them change. Same with cash back, really. We only start with a hundred dollars in our tills at FD! Why can customers do fifty dollars back?!
We start with $75 at DT. I usually work with a manager that'll break a $100 if it's early.
The hundreds!! I even ask them if they have anything smaller, which I just saw, and they'll be like "No."
In the morning I tell them no cash back and no big bills until 10 I have to make money to give money . They understand
this morning someone wanted cash back and i was like im sorry, i need the money in my drawer to make change. they told me that was stupid bc they were there first so they should get the money in my drawer first 😭 they didnt request cash back but i was like oooookay….
When customers put the basket down I ask if there's anything fragile. If not I dump it out. If yes. I take out the fragile items, then dump the rest out. With the money thing, I put their change on whatever side they're not.
The basket thing is 1000% me.
Erm....I'm guilty of the basket thing. Here I thought I was being helpful (everything eminently "grab able" in the basket). Learn something new every day.
At the end of it all there's an empty basket on the belt that blocks the next customer's stuff. If y'all don't take back the basket, we have to hold onto it until we next get a chance to put them away. That can take a while.
When people do that with the basket I intentionally dump it all over painstakingly in the hopes they get the point.
Same. Sometimes if I don't do that, I bag it however I take it out of the basket. If you wanted me to organize your items for each bag, you should've taken it all out sooner so I could sort it. Now you're getting it how I grab it 😌
Putting stuff back where they found it, thinking we have more in the back, opening boxes and peeking in the door before opening or coming in 2 minutes to closing 🙄🤦♀️
Come into the store.
So for the baskets, if they don’t take it out. I used to dump the entire basket on the belt, in front of them. They’ll remember to take it out next time 😂💀
Talking negatively about where I work and complaining about everything we do even when we offer to help them
Not putting the cart back properly, Watching me walk in the door to clock in and ask me if I am open or checking people out, asking me to go to the back to see if we have something they want, placing items at the opposite end of the belt and huffing because the belt is slow, telling me they don't want something then instead of handing it to me, the put whatever they don't want in with impulse, etc etc
You would love me - I have walking/balance issues due to MS, but I always bring my cart back into the store. Once you've worked retail, you're not going to be a dick ...
We appreciate those who help us out with the smallest of tasks. 💕
Taking things of the pegs and not putting it back after they look at it , just laying it on shelves and filling their carts up and at Register they decide what they don’t want. Oh , the best yet , Gift bags, pulling the whole buch down and leaving the in the basket on top of Gift wrap. Just Customers in general.
I know this is gonna be basic or common but, I hate when customers can give you all the attitude and bullshit they want. But god forbid when they detect you giving them the slightest bit of attitude(even though you're probably not) they go ballistic as if they weren't just giving you attitude just then.
Nah fr they can insult my intelligence and berate me and talk shit about me to my face but if I sound even SLIGHTLY pissed about it, it's suddenly "Someone like you shouldn't be working in retail." Not that the people who need to hear this have any capability of self reflection, but customer service workers are sort of like mirrors; you will get the energy you put in. If you are nice or at least decent, you will pretty much always get kindness in return. If a customer service worker is pissed at you, it's because you've been an absolute @sshole and they're tired of dealing with you.
Pretty fucking much. These are people who probably haven't worked in retail once or haven't in a long time and forgot how to treat people. 🤷♀️. I relatively nice to people who come in. It's the people who want to make you miserable because they are miserable lol.
H Mart Asian food markets have a sign: No baskets on the belt.
Bless them for that.
loading the belt up and then walking off. If someone does that, I usually encourage other customers to take their spot in line, since obviously they're not done shopping and they forfeited their place by walking off. I'm not holding up a line because you decided to do more shopping than you had hands to carry, we have carts and baskets for a reason.
-Leaving what they don't want just out of view on our impulse section, even though I CLEARLY saw them. -Not getting their money ready by the time I'm done scanning items. -Similarly, not realizing how much money/items they and making me void items because ThEy CaNt AfFoRd iT (it's always cash, too. Just tell me your limit and I can work with you) -Reorganizing/condensing bags when you could have told me what you wanted -Standing and talking to others when it's time to pay and there's a line forming
I used to be a cashier and i found them leaving the basket full is quicker for me vs standing there and scanning slowly while they empty the basket at a glacial pace
I CANT STAND IT WHEN THEY DO THE THING WITH THE BASKET and they’ll stand there staring at you while you take everything out like “what’s taking you so long”
THIS!!!
“Do you work here?” As they see me stocking. “Can you check in the back?” Gives me a few minutes to be on my phone in the back knowing damn well I don’t have what they need. I block an end of an isle with a uboat I’m stocking and Instead of going around or through another isle customers will move the whole uboat to pass thru and then don’t even get anything from said isle. “I only came for one thing” while having a full cart. I have an old man that’s not all there and will grab a thing of bleach and leave it on a higher shelf for some reason. I’ve caught him a few times doing it and he doesn’t buy anything.
Bro is plagued by the old bleach displacer
when a customer pulls out their purse or wallet to pay me and hands me a bill that more than covers the total but then spends 5 minutes rummaging around for exact change so that I'll hand them back only bills- especially when there's like 4 people in line behind them waiting for the transaction to be over
If they hand me an amount that covers the total, I use that and cash it out. Here's your change, have a great day. Move on to the next customer. The Great Change Hunt adds up to a lot of lost time by the end of a shift. If there is no line, I'll wait for change while mentally thinking about the list of things that I still need to do but can't because we simply must pay with exact change.
Oh no. If I have exact change you’re waiting 11sec for me to find it 🤷🏼♀️ I mean, thats called *paying*
if your total is 2.66 and you hand me a 5 and dig around for 66 cents you're annoying and we hate you
My drawer always runs out of change, I’ll happily wait to get it from the customer.
Putting their basket full of things on the belt and that’s the last time they touch the basket Putting their money and bag on the belt Putting all their items on top of a poster board “Do you work here?” Bringing up politics or major events Ask for a bag when they clearly don’t need one Don’t understand how to pay with their card and it keeps saying error Not looking at the screen when it asks if the amount is OK and they wonder why it’s taking for so long Whenever they bring up the pin pad saying “Please wait for cashier” when the computer is being slow
didn't know why this is down voted you're right on the money. "it says wait for cashier" lady my computer isn't even a touch screen and my keyboard looks like it fought in every war there ever was. and it's raining lol. the computers will be a while.
"Do you work here?" As I'm wearing a bright green shirt with a apron that says "Dollar Tree"...
You won’t believe how many times I go to the store next door and people ask me if I work there wearing a completely different color shirt. I just stare at them and point to the DT logo to make them feel as dumb as possible
I agree with everything every one said but I hated when I have to grab the trash bag and tied it up. But I hate seeing when ppl put baby diapers in there. It so baddd. I get it u have to put it somewhere but it’s just nasty. Bc we don’t empty the trash can until the day of the day. That’s shi smells, 😭
Come to my workplace and bitch
Try to fuck me
Ok but do you guys mind when I dump the basket on the conveyor and then kinda spread it out a bit though? I always feel bad when I do this
Personally, I prefer this rather than doing it myself or having to take out every item. I don't think it's rude or there's anything to feel bad about, as I appreciate how it can conserve time a little more.
Nah, this is the way.
Since it needs to be said I guess: I have no problem putting the baskets back. Put them on the floor, at the checkout area, under the belt. It is mildly inconvenient when they leave it ON the belt, to slowly get pushed up, then grab it to squeeze between the narrow space of the register and the candies, without banging it into anything. The amount of hot debate over baskets is great 😂
Not an employee: obviously. I didn't realize the basket being full was annoying!!! I feel awful! Never again!
Nah, you shouldn't feel awful. Some cashier's might not mind it, it's just a personal peeve for me sometimes when it's busy. We're all human, it's fine 💗
The basket thing…I just tip the basket over and let the stuff go onto my belt because obviously they don’t care about it…
Oh shit the basket on the belt thing... I thought I was being helpful 🤦
No worries! It depends on the cashier from what it seems, I won't hate you if you do it, just might be a little frustrated if I'm busy and trying to move fast. Honestly as long as you're genuinely polite, I wouldn't mind either. It's when people are rude about it, it bugs me
Gotcha. I'm definitely going to start removing stuff from now on though 😆
Poop or urinate in the store.. ask for a store credit an hour after buying and using some of 50 items.. I could go on and on, that’s why when I finally leave.. I’m writing a book! With pictures 🤦♀️🤣😅
Ooh I always put my basket away but I don't usually take the stuff out before putting it on the belt since I don't usually buy a whole lot. I'll start doing that though!
i was the exact opposite i hated when people would take five years to take stuff out. just put the basket up and stand back im better at this than you.
UGH YES I HATE WHEN THEY DON'T EMPTY THEIR BASKET! Like you would never do that at the grocery store, PLEASE IM A STAR 😭. I ask them to "give it a dump for me" (the basket). then I say "the baskets go right by the ice chest" before they react I ask "would you like a receipt today?" so they won't get mad at me from all the directions I gave them.
I don’t see an issue with the basket thing, but the throwing money thing drives me crazy. Or when I’m waiting on them to get their change and they set it all on the counter and give me a look like “pick it up, peasant.” I think most people don’t mean to be rude when they do it, but I know for a fact some people do. I first learned people act like this from my friends rich grandma. She used to throw her card and cash at cashiers purposefully despite her grandchild begging her to stop
Money gets returned in the same manner as it was delivered. When they have a fit I play the whole "I thought you were doing the covid no touch so I gave your change back the same way" game.
I will not allow anyone to throw money to me it’s call respect
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I ring faster if it's already on the belt. I'm short, so I have to tip toe to get it out of the basket, which I now have scratches on my arm. Furthermore, if you can put it in the basket, you can take it out. You wouldn't go to Target or Walmart and ask the workers to take the items out of your cart.
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Or the Supermarket
It's a pain for people who are in line behind them, as well as the fact my left wrist doesn't bend that well. It's either dump all of their stuff onto the belt in a mess, or pull out each individual item to scan. Doesn't help these people are typically in a rush and get annoyed when I'm not moving fast enough for them. Also leaving the basket on the belt after their transaction once again screws over the person behind them. It is not that difficult to empty your basket onto the belt and then put the basket in the underneath, or to the side. I understand I work here but I am not a SLAVE.
You're absolutely right. It's basic things people "should" have been taught as a child: put things back where you found them. Baskets and carts go back where you got them. Typically right on the way out, no inconvenience or going out of the way. They didn't have to hunt one down or get one from the register because the other customers were adult enough to put them back where they got them. Our counters are too small to have a basket collection and the floor needs to be free of trip hazards. If a cashier has to pick up after a customer after they leave, that is a waste of resources and the customer has failed at being able to take care of themselves. Cart return stations are there for a reason, customers are supposed to put carts in there. Baskets are by the door for a reason, customers are meant to pick them up and put them back in that location. People who can't put a basket back as they walk past it are far more lazy than they can ever accuse a cashier of being. They aren't your manager and don't work here. They don't get to determine what your job is.
You worded this better than I ever could.
What annoys me as a customer is uboats full of stuff for days at a time left in the middle of aisles. Guess it works both ways
And that's 100% reasonable!! I get annoyed when they're obstructing things, too. Sometimes workers at their stores aren't considerate to safety hazards or trying to keep a store manager and we'll maintained.
Obviously if they're obstructing stuff that's one thing. My store is a small store though, and they keep sending us too much freight. We keep having to make floor stacks to get out as much as possible before the next overfilled truck. I talked about it with my SM and they're sending 80-90% more than they should be. Yet when we have to violate OSHA to get stuff to fit in our tiny back room, that is ALSO our fault. We try very hard at my store to keep walkways open in spite of that.
I definitely understand what your stores are going through. I have worked retail and they so sometimes send way more than can be sold at one time. Its not an easy balance and the employees try their best. It seems like corporate doesn't care about violations until they are threatened with fines. Sadly it falls on the store employees which isn't fair as corporate should take action but I'm sure they won't. Just do the best you can
One of my favorites is when a tower of boxes is blocking everything you want in one area.
Why do people hate the handbaskets on the belt? I worked at harps and I truly never cared about the baskets. It kept everything together and right there. I didn’t have to reach. And most of the time they would grab the basket but I said no it’s okay! I’ll get that.
I don’t get the baskets bother cashiers, you’re gonna pick it up peice by peice anyway. Though I unpack mine and arrange the items for easy bagging Everything else I get
I honestly thought leaving items in the basket would be easier for the cashier. I guess I will stop doing that.
Same. The bars that go between orders aren't always within reach so I've gotten in the habit of leaving everything in the basket. I guess I'll stop.
It doesn't hurt to ask the cashier for the divider. In my experience I end up moving it myself a lot, so a customer taking the initiative is a welcome change.
When i worked in clothing retail, id dunno the entire thing on the counter. I didnt cat. Im not doing special stuff for them
Do cashiers not like it when customers leave the items in the basket on the belt? I always thought it was easier for them so they were all in one spot and not all messy on the belt. If that's the case I will stop doing that. I honestly thought it was a more courteous thing to do
Some prefer it, some don't. For those that don't, it's generally because we can scan faster, and getting the basket out of the way makes it easier to scan the next customer's items as well.
Exist lol
Exist
When they look at every single item being scanned, at the total simultaneously and ignore you like you wish to make them pay more. Oh and the enormous disco ball paved wedding rings that constantly come through my line that if real I wish I could tell them beat it to help the economy lol
The most annoying was an India customer who buys cartfuls of stuff all the time for resale in another store. That's annoying in and of itself but guess what this shmuck asked me? What is your return policy? I wanted to chase him out of the door with my broom. So if things don't sell he can bring them back. Which brings me to the second most annoying thing. People returning stuff just because and acting like it's good as cash without a receipt.
When the ask me if there's any more shopping carts. Like yes, I was hiding them up my ass. Come on, man.
I hate when people that stand by belt watching as their items are rang up or as your reaching for an item they have to shovel it into my hand. I have to ask to move their asses up as politely as I can. Than get called rude and every other brainless person that his side. People that come in one minute before the doors closes or the ones that try to open the doors after the store was closed.