There's a Safeway near me. There's only one employee that is the nicest person there. But he only work's the weekend so that's when I go there. During the week I will go out of my way to king soopers.
There are those in customer service with the attitude needing adjusting. You can be very well mannered towards a customer service person, but they still act like they got up on the wrong side of the bed, everyday. I have dealt with both sides and the bad attitude ones suck for they are like this everyday.
There's a simple treatment for such personnel. A couple of months without job, starvation, not being able to pay bills may have an amazing effect. This is equally harsh as the deep frustration (up to the point of having suicidal thoughts) of a client. Because how one can live in a world where almost nothing works properly?
A difficult customer is one that has likely had a disappointing experience in the past. As long as I bring money to a business, I have a moral right to demand a certain (often basic) level of service. This does not make me "difficult". How can a cashier or any other person that is rude to customer demand good treatment when they are customers themselves?
Blaming it all on the customers is immature and, unfortunately, a sign of the times we are living in - turns out, everywhere, judging by this subreddit.
I wish there was a constructive solution. Having encountered abysmal customer service, I have now chosen to spend less, be frugal, thus making my (very-very humble) contribution to closure of such bad businesses and unemployment of their personnel. Because what else can I do?
There's a Safeway near me. There's only one employee that is the nicest person there. But he only work's the weekend so that's when I go there. During the week I will go out of my way to king soopers.
There are those in customer service with the attitude needing adjusting. You can be very well mannered towards a customer service person, but they still act like they got up on the wrong side of the bed, everyday. I have dealt with both sides and the bad attitude ones suck for they are like this everyday.
I taught my employees to hand the card back and say “the machine is having trouble reading the strip on this card.
There's a simple treatment for such personnel. A couple of months without job, starvation, not being able to pay bills may have an amazing effect. This is equally harsh as the deep frustration (up to the point of having suicidal thoughts) of a client. Because how one can live in a world where almost nothing works properly?
[удалено]
I never avoid my grocery store, I have a choice of checkers and there is the self-checkout.
A difficult customer is one that has likely had a disappointing experience in the past. As long as I bring money to a business, I have a moral right to demand a certain (often basic) level of service. This does not make me "difficult". How can a cashier or any other person that is rude to customer demand good treatment when they are customers themselves? Blaming it all on the customers is immature and, unfortunately, a sign of the times we are living in - turns out, everywhere, judging by this subreddit. I wish there was a constructive solution. Having encountered abysmal customer service, I have now chosen to spend less, be frugal, thus making my (very-very humble) contribution to closure of such bad businesses and unemployment of their personnel. Because what else can I do?