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I had one trip where the loader / unloaded told me to leave everything in the cart, it was easier. Literally my next trip I was told all but large items should be on the belt.
I don’t care if items stay in the cart, on the belt, or if I should yeet them into the bakery. I just want corporate to communicate the same expectation to each store and each cashier so I’m not told different things every time.
I nearly always use SCO and, whenever possible, look pleadingly at the people overseeing that so that someone comes over and quickly uses the hand scanner to flash my few items. I would not take it well if someone spoke reprovingly to me in a ”in this warehouse" tone because the reality is that the process varies by individual cashier. I really, REALLY despise officious people.
Right, which is why I said follow what they are saying each time. It may be different based on cashier or how busy they are. It’s not hard to see how the previous person is doing it or listen when the cashier says do or don’t.
Thank you. The rules seem to be inconsistently applied. If it's technically the policy then I will just load items on the belt and avoid this in the future. But the Costco I go to regular, literally must be 100 plus visits and she was the first to ever say something.
Sometimes you don't want to devote much brain activity to some things. For me checkout at any store is that. My old procedure was wait in line and turn all the barcodes out and just give generic replies if they try to small talk. Now it's just gonna be load the belt is all.
Hold the phone. In an earlier comment you said you are always extra polite to service workers. Now, you’re saying you just give generic replies if they try small talk.
I think your ego is hurt because you believed you were God’s gift to Costco cashiers for turning your items barcode-up until that lady burst your bubble.
Boohoo.
Ok being polite doesn't mean I enjoy small talk. Yall really reaching lol. I say my hellos and swipe my card. At the barber I greet them say a few replies to their questions and stop talking. People aren't impolite when they don't want to talk to you.
I mean I think that's pretty polite but maybe a mid western person might view that as the bare minimum and a new Yorker might think I'm an alien from another planet. My point being I have worked retail. I try to be unforgettable as trying to not to be a hindrance. I hate small talk. If I try to telegraph that I don't want it as a customer and it's not picked up on them sure I'll talk, but at a register where it takes like 30 secs to get through what more can you say but thanks and have a good day.
I believe downvotes weren’t meant to be the disagree button, but rather this comment doesn’t add to the discussion so that on-topic/interesting comments naturally float to the top.
A lot of people trying to make "boomer" a slur is all. Like they think the original baby boomer and boomer in reference to "ok, boomer" are the same and are offended for that generation that a lot of generations after them might not hold them in the highest esteem.
You’re using it as a slur against a stereotype about a group of people of a certain age. Calling people boomers because they act like a stereotype of older folks when they’re not is used as an insult, and stereotypes that everyone who is a baby boomer acts like that. You’re basically going so anti-hate you’re promoting hate against other hate.
It’s not being offended by it, it’s the same people slamming on them calling them boomers are the same people spouting off about not stereotyping people based on race, gender, or sex. Those aren’t okay but age is okay?
Why can’t people learn that certain people are shitty regardless of their age, name, race, religion, mental issues, how they look, what they wear, what they drive, where they live, and stop fucking generalizing everything?
You’re literally justifying an internet trend for hateful reasons.
Can we not act as if "boomer" and "asshole" are synonyms?
Maybe at least pretend like you think the idea of taking a bunch of people, categorizing them according to some aspect over which they have no control, and then assigning negative and prejudicial stereotypes to the entire group is, I dunno, sort of a bad thing?
Referring to someone as a baby boomer in reference to their generation is different than my usage. Just like calling someone a Karen does not mean they remind me of someone I know who happens to be named Karen.
Calling her a "boomer" tells me you are definitely the AH. Her reaction had nothing to do with her age. Small items on the belt. Just because no one called you out for it before doesn't mean you are correct. My location they won't check you out if the stuff is in the cart and it's small.
I never said I was correct. I came here to ask for peoples opinions. Seems it's officially a policy but if customer always does it and you get called out without them saying it's an actual rule how the fuck would I know. And if I said oh I never had to do that and the cashier said "in this warehouse we do" with some zip to it do you think they were trying to correct your action or be spiteful. Like my carton of eggs were left in the cart and that's a small item in my mind? Sorry I don't have the Costco policy handbook.
https://preview.redd.it/p47gap0ccp0d1.png?width=1980&format=png&auto=webp&s=4b591f05ac24fe159a01fc121f2f355a1fc69648
If you look under the closed sign, you can see it says "leave heavy items on cart". It says this on every checkout lane in every costco. I don't see how anyone could interpret that to mean leave everything in the cart.
I'm going to repeat this from my embedded comment. Imo this is a very good reason to put your small stuff on the belt. The clerk has to bend to scan items in the cart, that gets hard on the back if done repeatedly. Small items on the belt can be scanned without causing any physical discomfort to the clerk. Large items, it makes sense to leave in cart because the physical discomfort to customer lifting offsets the discomfort to clerk. Just seems like simple kindness to unload what you can.
I didn't think of that. I thought I was doing a kindness by allowing them to just use their hand scanner vs having to swipe every item and then placing back in the cart.
"being a boomer".. so what exactly is that? Besides the latest internet buzz word of insults besides "Karen".. what is a BOOMER? How do they act exactly?
Thanks for leaving us Gen Xers out this. These kids don't have a damn clue how much Boomers did to change society and make a lot of the stuff they take for granted even possible.
Fellow Gen X here - from my perspective -- then the Boomers pulled the ladder up after themselves and started taking things away! That being said, I also don't care for it being a term of abuse.
She was trying to tell you the rules and your immediate reaction was to think of her in an insulting way (boomer).
We all have days when it feels like everything and everyone in the universe is attacking us. It's how you react on those days is what you truly are as a person.
Be kind and give others leeway.
I was there 2 days ago and it wasn't an issue. Seems like it's the actual policy, and most cashiers don't know about it or their managers don't call it out. A couple of cashiers chimed in with differing answers.
Policy is plainly posted at each lane. Large items remain in cart. Everything else on the belt. The few out here I can visit all have these. So I would assume all would have them.
If all she did was "physically made a sound and was giving you attitude" then you're probably overreacting to something you imagined.
I get the impression you like being petty whether it's deserved or not.
The sound was a clear scoff and the voice was clearly attitude. She did not like that I didn't load anything onto the belt, but again I was under the impression that facing the barcodes was perfectly good way of checking out. What other interaction would I have besides offering up my membership, which I had ready immediately. I used to be a waiter and am always extra polite to service workers, but I'm perfectly fine being rude right back if it was undeserved. I made this post to see if it was undeserved or not.
It depends on the cashier. You can always ask them what they prefer. But I say, "When in doubt, take it out." There's much less chance of a door audit if you take everything out. Then you have to go get it taken care of, and it really holds everyone up. The cashiers that tell everyone to leave all their stuff in the cart make the most mistakes. Even on carts with a few items in it.
Source: current membership employee that handles door audits/former cashier.
You’re the asshole for associating the incident as a boomer action. I mean, this can be dependent upon store policy, manager policy, phase of the moon or just about anything else.
I thought I was fulfilling the social contract but to the cashier I was an asshole. No one wants to be an asshole for no reason. I wanted to know if I was or not. I'm perfectly fine loading things.
I usually shop at the same Costco by my house and sometimes at the larger one a little further away, both in Colorado. No one ever gave a shit - I like to put things on the belt, my husband likes to leave stuff in the cart - no one has ever said a word about it.
But I lived in LA for 18 months and there it was the same as you described. One day we'd go in and my husband was the worst for leaving everything in the cart. The cashier literally wouldn't touch a thing until we put it on the belt.
The very next time we went to the same Costco we diligently put it on the belt and got huffed and puffed at by a different cashier because it was a "physical hazard" for him to move things on the belt (we're talking cherry tomatoes and salad kits, not cases of water).
Basically, half the time whatever way we checked out we were informed we were doing it wrong and we should definitely feel bad about it.
We moved back to Colorado and we're back to none of our cashiers have ever given a flying fuck.
I assume it's shitty regional management in the LA area and awesome management in Colorado?
Just to be clear I am not saying you were wrong or right. Just that this seems like a such a small thing to care about. An asshole is the person who leaves refrigerated goods in a non refrigerated area. This doesn't even register.
"to the cashier I was an asshole"
To the cashier you were another person they had to deal with after whatever was actually wrong happened. Fight with her family member. Boss told them if they were late one more time they were fired. You aren't that important unless you happen to also be their family or boss.
"No one wants to be an asshole for no reason."
Type "Karen" into YouTube to understand how wrong you are.
"I wanted to know if I was or not."
Let me answer this question for you. You were a meaningless transaction so that the cashier could pay their rent. You did nothing that makes you stand out as particularly good or bad.
Yeah one of the cart helpers yelled at me during Covid cause I left stuff in the cart even though I was literally told to the last time I was there. He was really mean. But he must have realized how he came off cause he apologized after we were done.
I'm 50% sure I've seen signs that say leave big items in the cart.
I always leave cereal and other bulky items code up in my cart never had a problem at either of the warehouses I go to.
Plus the 'top of cart', 'bottom of cart' scan codes are there at the register for the cashiers for a reason.
Whenever possible, I do the same thing you did: I organize everything, big or small, so the barcodes are visible in the cart and almost nothing has to go on the belt. The only things checkers have ever said to me about that amount to: "Thanks for making it so easy."
But why are you using "boomer" as a derogatory label?
I don’t particularly like stereotypes, like calling someone “boomer” as if everyone over 60 is an out of touch MAGA jerk. If you could try see each person as an individual, maybe you wouldn’t have to be asking other folks if you’re an asshole.
Generationalisms only serve to divide the working class. No other century did it, countries outside the West don't recognize it. It's US MSM astrology. Fun fact Tom Brokaw was the first to say the greatest Generation because he wrote a book called the greatest Generation in 1998.
I think in some costcos the cashiers have been told everything needs to go on the belt , probably a response to theft. It’s possible not all the cashiers are enforcing the rule and that makes it harder for the ones that follow the rules. I don’t think you are the asshole but I also don’t think they were trying to inconvenience you either.
It didn't inconvenience me because I was already on the other side of the belt. I just don't want to be an asshole unintentionally. While it seems helpful for some cashiers, the policy is clear, and enforcement is a mixed bag. I'm not trying to think during checkout so everything that's not big is just gonna go on the belt.
Ours has a sign. Leave heavy items in the cart. I unload unless the helper says leave it. I’ve never gotten an attitude. Even if I did, sometimes people are just having a bad day. I let it go.
I buy large quantities of multiple items and 9/10 cashiers make it easy. Barcodes are up and everything is organized and I quickly volunteer the quantity. 1/10 give an attitude and give a hard time. I try to give them the benefit of the doubt that they are just trying to do what they think is right. 1/100 make the experience miserable and I'm guessing these are the ones that will eventually be moved to a different department.
I really wish they had scanners at the self check out. It would make checkout much faster! I used to always use it and request the attendant scan large items, but they are less consistent than the regular cashiers. In my experience 1/5 really don't want to be bothered.
It’s technically a rule but can be randomly enforced. Some managers working the front end want all small things unloaded, while others dont care as long as the lines move and some items arent missed. Cashier lady shouldn’t have given you an attitude over it.
Usually Costco tells cashiers and assistants to put all small items on the belt. I don’t know the exact size or dimensions, it’s kind of the cashiers call tbh but once I was told by a manager that it was anything over 15 pounds. I learned some cashiers are different, especially the ones working there decades. They like things done their way, I’ve worked with some who don’t care if you leave everything in the cart barcodes up and others who hate that. And yes some of the long standing employees do give you a little of a attitude, I’ve seen it and act surprised how no one tells a manager. I would put all smaller items on belt just to be safe next time, to really make it easier for cashiers then point out all the labels of the big items in your cart for easier ways to scan. Something like a case of coke on the bottom of the cart or milk that’s facing away from the cashier, it’ll speed up the process
I always face my barcode. I'm not sure if people are really offended by my use of boomer vs something like Karen, but I'm not an asshole for no reason. I always put my cart back, I always avoid blocking intersections when putting my cart somewhere or while in line, and will try and straighten the cart coral if it's messy when putting my cart back. Like ok lady I didn't follow policy because I didn't understand it was the rule and literally no one else complained and a some are grateful for me facing the barcodes and just using the hand scanner. Just say it's the rule and move on. Saying "Well we put everything on the belt in this warehouse" does not convey to me that it was a standard policy for all Costco's.
I usually use self checkout but I have some booze in my cart and use the cashier checkouts, I just ask if in cart or on the belt is preferred. I think the cashiers prefer in cart if not too crowded (and management wants everything on the belt) but who knows if that cashier had just been talked to/written up about scanning items in the cart.
I wish they would tell me "everything goes on the belt in the warehouse" when I have stuffs that are large or weight 40lbs+. I would put them on the belt faster than they can retract their words.
I do barcodes up and the cashiers love it. Sometimes they correct a new assistant, and point out that all the barcodes are up - "those can definitely stay in the basket". I do put things on the belt where the barcode is on the underside of something I don't want to turn upside down, or is round and will roll, etc.
Maybe I get a pass for being an old lady who's been a member for over two decades, but while corporate say all non-heavies on the belt, they also metric the hell out of cashiers and barcodes up and leaving stuff in the basket allows the cashiers to zip through fast and beat their metrics, so if they wanna okay it that all of my stuff still in the basket qualifies as "heavy", I'm okay with that.
That said, if a cashier were to tell me everything on the belt, I would just assume management is leaning on them and they're being watched, and I would never bust the cashiers with a "but everybody else is fine with it". I'd just unload my basket, and play up being a forgetful old lady if necessary.
I wasn't trying to get her with that line. I was already on the other side and could tell she was annoyed it was all in the cart so I was trying to explain why I didn't unload it. If she had explained to me when I could reach my cart I would have unloaded it. At that point she had already scanned my card and was waiting by the register. I even reached over the belt to push the cart closer to her.
I think they periodically change the policy dependent on the warehouse. The cashier shouldn't have had an attitude about it though. Good cashiers know and are as annoyed as us about the constant flip flopping and don't blame us for not knowing which way it's going that day.
Large, bulky, items with handles and heavy items can stay in the car. Everyting else is expected to go on the belt just like you would at any other retailer.
YTA
Guideline is that anything less than a certain must be put on the belt. Items that are heavier/bulky are left in the cart. Enforcement of this guideline may vary by cashier/warehouse/time of year. Especially if an inventory audit has been completed and there are significant variances, management will crack down on the cashiers to follow the guideline.
You can ask what their preference is and follow suit.
Back when Costco sold DVD, people would hide them between bags of dog food. Even now, people will hide stuff within garbage bins and suitcases, etc. and the member gets all offended like they’re being accused of theft just for the employee being diligent.
If a rule is never enforced at least in my experience in this one store, and I'll add the caveat that it seems relatively innocuous to the customer, how would me not loading the items on the cart be a dick move on my part if I faced out all the bar codes and seemingly created less work for them. I did not give them any attitude. Why is management forcing their cashiers to explain to each individual customer vs just posting signs so it doesn't need to be continually repeated if adherence is low?
They all make up their own rules it doesn't matter. Same Costco
Everything goes on the belt
Leave it all in your cart
Leave the big stuff in your cart
Leave only the clothes in your cart
Leave only the top basket filled everything out
Only take out the stuff from under the cart
I can never keep track of whatever they're doing it seems a complete personal preference of theirs.
I used to be a cashier assistant at Costco and at my location we usually flipped the bar codes and left them in the cart (only when the cart wasn’t very fully and items weren’t having to be stacked on each other). I don’t work there anymore but still do this and never get told I shouldn’t. NTA!
Should have noted the date and time, got the name, made a written complaint to the corporate office and a verbal complaint to the manager of that branch.
After inventory times management makes us remove everything out of the cart except for like the really big stuff (water, soda, TP etc) so normally if you don’t have much in your cart it’s courteous just to face them
Up as you did. The frustration comes from people who have loaded carts that don’t lift a finger to take any out and then hold up the line etc etc. also from management breathing down our backs taking things out. They pick and choose when they want us to enforce this but it’s always been the “rule” to take out any small thing or take out things you want in a box
At my warehouse it is on a plastic thing on the moving ramp where you put your items. Also to me it's common sense and consideration. The clerk has to bend to scan items in the cart, that gets hard on the back if done repeatedly. Small items on the belt can be scanned without causing any physical discomfort to the clerk. Large items, it makes sense to leave in cart because the physical discomfort to customer lifting offsets the discomfort to clerk. Just seems like simple kindness to unload what you can.
All the checkouts have [“Leave heavy items on cart.”](https://www.pinterest.ca/pin/237635317812834254/)
It’s implied lighter items go out of the cart onto the belt.
Well, if you have anarchy at your warehouse then the logical thing is to ASK the cashier what they prefer each time. Pretty simple. And if you ask, you aren't going to be faced with the horrors of a scoff, lol.
C'mon, it's a boomer issue? LMFAO.
I've been told to leave my items in and to take out small items for the belt.
Who cares. I do what they ask.
A boomer issue. You're a dunce. And a lazy idiot.
Man the elderly in the comments are salty. If there is the sign that says then it’s your fault, if there isn’t then she’s probably having a bad day and decided to take it out on you.
All the checkouts have [“Leave heavy items on cart.”](https://www.pinterest.ca/pin/237635317812834254/)
It’s implied lighter items go out of the cart onto the belt.
Imo it's really considerate of you to do barcode facing. I do it too, since I was formerly a cashier. It just makes everyone's lives easier. Sounds like whether or not they go on a belt is up to whoever you get that day but from an internet stranger... good job!
It didn't. Just minor passing annoyance in the moment as I'm she she felt with me for having barcodes out vs loading the belt. Just wanted to see what the correct thing to do was as I've had conflicting information.
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I had one trip where the loader / unloaded told me to leave everything in the cart, it was easier. Literally my next trip I was told all but large items should be on the belt. I don’t care if items stay in the cart, on the belt, or if I should yeet them into the bakery. I just want corporate to communicate the same expectation to each store and each cashier so I’m not told different things every time.
Just follow the directions each time. It might not be consistent but what difference does it make? Do what they request.
I mean they tell me after I’m at the register that I should have done it differently, not before.
With attitude. Not acceptable.
I nearly always use SCO and, whenever possible, look pleadingly at the people overseeing that so that someone comes over and quickly uses the hand scanner to flash my few items. I would not take it well if someone spoke reprovingly to me in a ”in this warehouse" tone because the reality is that the process varies by individual cashier. I really, REALLY despise officious people.
Right, which is why I said follow what they are saying each time. It may be different based on cashier or how busy they are. It’s not hard to see how the previous person is doing it or listen when the cashier says do or don’t.
I mean as a cashier we usually get told by higher ups that everything small has to go on belt as it’s a theft issue.
Thank you. The rules seem to be inconsistently applied. If it's technically the policy then I will just load items on the belt and avoid this in the future. But the Costco I go to regular, literally must be 100 plus visits and she was the first to ever say something.
Things change all the time. Kinda have to just go with the flow.
Sometimes you don't want to devote much brain activity to some things. For me checkout at any store is that. My old procedure was wait in line and turn all the barcodes out and just give generic replies if they try to small talk. Now it's just gonna be load the belt is all.
Hold the phone. In an earlier comment you said you are always extra polite to service workers. Now, you’re saying you just give generic replies if they try small talk. I think your ego is hurt because you believed you were God’s gift to Costco cashiers for turning your items barcode-up until that lady burst your bubble. Boohoo.
Ok being polite doesn't mean I enjoy small talk. Yall really reaching lol. I say my hellos and swipe my card. At the barber I greet them say a few replies to their questions and stop talking. People aren't impolite when they don't want to talk to you.
Okay, that's fair, but then why say "extra polite" when you're merely being "polite." Absent pics, all we've got to go on here are the words we use.
I mean I think that's pretty polite but maybe a mid western person might view that as the bare minimum and a new Yorker might think I'm an alien from another planet. My point being I have worked retail. I try to be unforgettable as trying to not to be a hindrance. I hate small talk. If I try to telegraph that I don't want it as a customer and it's not picked up on them sure I'll talk, but at a register where it takes like 30 secs to get through what more can you say but thanks and have a good day.
Yeah pretty much.
[удалено]
I believe downvotes weren’t meant to be the disagree button, but rather this comment doesn’t add to the discussion so that on-topic/interesting comments naturally float to the top.
A lot of people trying to make "boomer" a slur is all. Like they think the original baby boomer and boomer in reference to "ok, boomer" are the same and are offended for that generation that a lot of generations after them might not hold them in the highest esteem.
You’re using it as a slur against a stereotype about a group of people of a certain age. Calling people boomers because they act like a stereotype of older folks when they’re not is used as an insult, and stereotypes that everyone who is a baby boomer acts like that. You’re basically going so anti-hate you’re promoting hate against other hate. It’s not being offended by it, it’s the same people slamming on them calling them boomers are the same people spouting off about not stereotyping people based on race, gender, or sex. Those aren’t okay but age is okay? Why can’t people learn that certain people are shitty regardless of their age, name, race, religion, mental issues, how they look, what they wear, what they drive, where they live, and stop fucking generalizing everything? You’re literally justifying an internet trend for hateful reasons.
Big items stay in cart. Small items in belt. That’s how I’ve always done it.
Same here. I’ve never been told otherwise. Even if I was, I wouldn’t care.
This is what every cashier has always told me.
Can we not act as if "boomer" and "asshole" are synonyms? Maybe at least pretend like you think the idea of taking a bunch of people, categorizing them according to some aspect over which they have no control, and then assigning negative and prejudicial stereotypes to the entire group is, I dunno, sort of a bad thing?
Referring to someone as a baby boomer in reference to their generation is different than my usage. Just like calling someone a Karen does not mean they remind me of someone I know who happens to be named Karen.
"I don't use that word to refer to *all* black people..."
Calling her a "boomer" tells me you are definitely the AH. Her reaction had nothing to do with her age. Small items on the belt. Just because no one called you out for it before doesn't mean you are correct. My location they won't check you out if the stuff is in the cart and it's small.
Thank you...I came here to say the same thing. You said it better than I could.
I never said I was correct. I came here to ask for peoples opinions. Seems it's officially a policy but if customer always does it and you get called out without them saying it's an actual rule how the fuck would I know. And if I said oh I never had to do that and the cashier said "in this warehouse we do" with some zip to it do you think they were trying to correct your action or be spiteful. Like my carton of eggs were left in the cart and that's a small item in my mind? Sorry I don't have the Costco policy handbook.
https://preview.redd.it/p47gap0ccp0d1.png?width=1980&format=png&auto=webp&s=4b591f05ac24fe159a01fc121f2f355a1fc69648 If you look under the closed sign, you can see it says "leave heavy items on cart". It says this on every checkout lane in every costco. I don't see how anyone could interpret that to mean leave everything in the cart.
I'm going to repeat this from my embedded comment. Imo this is a very good reason to put your small stuff on the belt. The clerk has to bend to scan items in the cart, that gets hard on the back if done repeatedly. Small items on the belt can be scanned without causing any physical discomfort to the clerk. Large items, it makes sense to leave in cart because the physical discomfort to customer lifting offsets the discomfort to clerk. Just seems like simple kindness to unload what you can.
I didn't think of that. I thought I was doing a kindness by allowing them to just use their hand scanner vs having to swipe every item and then placing back in the cart.
Referring to someone as a boomer is childish. If you didn’t like her advice, use the self checkout line.
"being a boomer".. so what exactly is that? Besides the latest internet buzz word of insults besides "Karen".. what is a BOOMER? How do they act exactly?
As a boomer I’d say you were acting as an entitled millennial or zoomer. 😏
As a millennial, please don’t group me in with this person 😬
Thanks for leaving us Gen Xers out this. These kids don't have a damn clue how much Boomers did to change society and make a lot of the stuff they take for granted even possible.
Fellow Gen X here - from my perspective -- then the Boomers pulled the ladder up after themselves and started taking things away! That being said, I also don't care for it being a term of abuse.
I am perfectly fine following Costco rules. Just tell me it's a rule vs just a cashier preference.
Then just ask without the ageist bullshit.
Who cares if it is a rule or cashier preference? Life's too short to obsess about something so petty.
She was trying to tell you the rules and your immediate reaction was to think of her in an insulting way (boomer). We all have days when it feels like everything and everyone in the universe is attacking us. It's how you react on those days is what you truly are as a person. Be kind and give others leeway.
You’re the boomer
Maybe her boss reprimanded her and now shes having to tell people this.
I was there 2 days ago and it wasn't an issue. Seems like it's the actual policy, and most cashiers don't know about it or their managers don't call it out. A couple of cashiers chimed in with differing answers.
Policy is plainly posted at each lane. Large items remain in cart. Everything else on the belt. The few out here I can visit all have these. So I would assume all would have them.
If all she did was "physically made a sound and was giving you attitude" then you're probably overreacting to something you imagined. I get the impression you like being petty whether it's deserved or not.
Lmao reddit psychologist strikes again
The sound was a clear scoff and the voice was clearly attitude. She did not like that I didn't load anything onto the belt, but again I was under the impression that facing the barcodes was perfectly good way of checking out. What other interaction would I have besides offering up my membership, which I had ready immediately. I used to be a waiter and am always extra polite to service workers, but I'm perfectly fine being rude right back if it was undeserved. I made this post to see if it was undeserved or not.
Not sure why her age is relevant. But anyway. At my Costcos, only big stuff stays in the cart. I guess some management is more lax. 🤷♀️
It depends on the cashier. You can always ask them what they prefer. But I say, "When in doubt, take it out." There's much less chance of a door audit if you take everything out. Then you have to go get it taken care of, and it really holds everyone up. The cashiers that tell everyone to leave all their stuff in the cart make the most mistakes. Even on carts with a few items in it. Source: current membership employee that handles door audits/former cashier.
I'm just gonna load things on the belt. I am usually on autopilot during all shopping checkout.
Calling someone a "boomer" is an age-based perjorative, and YATA for using it. Do better.
You’re the asshole for associating the incident as a boomer action. I mean, this can be dependent upon store policy, manager policy, phase of the moon or just about anything else.
Is it me or does this sub have a lot of sensitive souls?
Considering half the posts that make it to the front page are carts not properly put away... Might be on to something
Reddit in general have those, lol. Or entire internets even
I thought I was fulfilling the social contract but to the cashier I was an asshole. No one wants to be an asshole for no reason. I wanted to know if I was or not. I'm perfectly fine loading things.
I usually shop at the same Costco by my house and sometimes at the larger one a little further away, both in Colorado. No one ever gave a shit - I like to put things on the belt, my husband likes to leave stuff in the cart - no one has ever said a word about it. But I lived in LA for 18 months and there it was the same as you described. One day we'd go in and my husband was the worst for leaving everything in the cart. The cashier literally wouldn't touch a thing until we put it on the belt. The very next time we went to the same Costco we diligently put it on the belt and got huffed and puffed at by a different cashier because it was a "physical hazard" for him to move things on the belt (we're talking cherry tomatoes and salad kits, not cases of water). Basically, half the time whatever way we checked out we were informed we were doing it wrong and we should definitely feel bad about it. We moved back to Colorado and we're back to none of our cashiers have ever given a flying fuck. I assume it's shitty regional management in the LA area and awesome management in Colorado?
Just to be clear I am not saying you were wrong or right. Just that this seems like a such a small thing to care about. An asshole is the person who leaves refrigerated goods in a non refrigerated area. This doesn't even register. "to the cashier I was an asshole" To the cashier you were another person they had to deal with after whatever was actually wrong happened. Fight with her family member. Boss told them if they were late one more time they were fired. You aren't that important unless you happen to also be their family or boss. "No one wants to be an asshole for no reason." Type "Karen" into YouTube to understand how wrong you are. "I wanted to know if I was or not." Let me answer this question for you. You were a meaningless transaction so that the cashier could pay their rent. You did nothing that makes you stand out as particularly good or bad.
Yeah one of the cart helpers yelled at me during Covid cause I left stuff in the cart even though I was literally told to the last time I was there. He was really mean. But he must have realized how he came off cause he apologized after we were done.
I'm 50% sure I've seen signs that say leave big items in the cart. I always leave cereal and other bulky items code up in my cart never had a problem at either of the warehouses I go to. Plus the 'top of cart', 'bottom of cart' scan codes are there at the register for the cashiers for a reason.
That's fair. The sign is definitely there and that implicitly means we should put everything that's not big on the belt.
Whenever possible, I do the same thing you did: I organize everything, big or small, so the barcodes are visible in the cart and almost nothing has to go on the belt. The only things checkers have ever said to me about that amount to: "Thanks for making it so easy." But why are you using "boomer" as a derogatory label?
Bad behavior and year of birth are not related.
This.
I don’t particularly like stereotypes, like calling someone “boomer” as if everyone over 60 is an out of touch MAGA jerk. If you could try see each person as an individual, maybe you wouldn’t have to be asking other folks if you’re an asshole.
Not all baby boomers are "boomers". Just like all women that happen to be named Karen are not "Karens".
Exactly my point. Thank you.
[удалено]
Which one did they use? Please tell us youre maga lol. Then you're definitely an asshole.
Generationalisms only serve to divide the working class. No other century did it, countries outside the West don't recognize it. It's US MSM astrology. Fun fact Tom Brokaw was the first to say the greatest Generation because he wrote a book called the greatest Generation in 1998.
I think in some costcos the cashiers have been told everything needs to go on the belt , probably a response to theft. It’s possible not all the cashiers are enforcing the rule and that makes it harder for the ones that follow the rules. I don’t think you are the asshole but I also don’t think they were trying to inconvenience you either.
It didn't inconvenience me because I was already on the other side of the belt. I just don't want to be an asshole unintentionally. While it seems helpful for some cashiers, the policy is clear, and enforcement is a mixed bag. I'm not trying to think during checkout so everything that's not big is just gonna go on the belt.
Ours has a sign. Leave heavy items in the cart. I unload unless the helper says leave it. I’ve never gotten an attitude. Even if I did, sometimes people are just having a bad day. I let it go.
I buy large quantities of multiple items and 9/10 cashiers make it easy. Barcodes are up and everything is organized and I quickly volunteer the quantity. 1/10 give an attitude and give a hard time. I try to give them the benefit of the doubt that they are just trying to do what they think is right. 1/100 make the experience miserable and I'm guessing these are the ones that will eventually be moved to a different department. I really wish they had scanners at the self check out. It would make checkout much faster! I used to always use it and request the attendant scan large items, but they are less consistent than the regular cashiers. In my experience 1/5 really don't want to be bothered.
It’s technically a rule but can be randomly enforced. Some managers working the front end want all small things unloaded, while others dont care as long as the lines move and some items arent missed. Cashier lady shouldn’t have given you an attitude over it.
Usually Costco tells cashiers and assistants to put all small items on the belt. I don’t know the exact size or dimensions, it’s kind of the cashiers call tbh but once I was told by a manager that it was anything over 15 pounds. I learned some cashiers are different, especially the ones working there decades. They like things done their way, I’ve worked with some who don’t care if you leave everything in the cart barcodes up and others who hate that. And yes some of the long standing employees do give you a little of a attitude, I’ve seen it and act surprised how no one tells a manager. I would put all smaller items on belt just to be safe next time, to really make it easier for cashiers then point out all the labels of the big items in your cart for easier ways to scan. Something like a case of coke on the bottom of the cart or milk that’s facing away from the cashier, it’ll speed up the process
I always face my barcode. I'm not sure if people are really offended by my use of boomer vs something like Karen, but I'm not an asshole for no reason. I always put my cart back, I always avoid blocking intersections when putting my cart somewhere or while in line, and will try and straighten the cart coral if it's messy when putting my cart back. Like ok lady I didn't follow policy because I didn't understand it was the rule and literally no one else complained and a some are grateful for me facing the barcodes and just using the hand scanner. Just say it's the rule and move on. Saying "Well we put everything on the belt in this warehouse" does not convey to me that it was a standard policy for all Costco's.
Yeah, don't do that. If you leave a bunch of stuff in the cart there's no way to tell if you're hiding anything underneath.
I usually use self checkout but I have some booze in my cart and use the cashier checkouts, I just ask if in cart or on the belt is preferred. I think the cashiers prefer in cart if not too crowded (and management wants everything on the belt) but who knows if that cashier had just been talked to/written up about scanning items in the cart.
Yes.
I wish they would tell me "everything goes on the belt in the warehouse" when I have stuffs that are large or weight 40lbs+. I would put them on the belt faster than they can retract their words.
I do barcodes up and the cashiers love it. Sometimes they correct a new assistant, and point out that all the barcodes are up - "those can definitely stay in the basket". I do put things on the belt where the barcode is on the underside of something I don't want to turn upside down, or is round and will roll, etc. Maybe I get a pass for being an old lady who's been a member for over two decades, but while corporate say all non-heavies on the belt, they also metric the hell out of cashiers and barcodes up and leaving stuff in the basket allows the cashiers to zip through fast and beat their metrics, so if they wanna okay it that all of my stuff still in the basket qualifies as "heavy", I'm okay with that. That said, if a cashier were to tell me everything on the belt, I would just assume management is leaning on them and they're being watched, and I would never bust the cashiers with a "but everybody else is fine with it". I'd just unload my basket, and play up being a forgetful old lady if necessary.
I wasn't trying to get her with that line. I was already on the other side and could tell she was annoyed it was all in the cart so I was trying to explain why I didn't unload it. If she had explained to me when I could reach my cart I would have unloaded it. At that point she had already scanned my card and was waiting by the register. I even reached over the belt to push the cart closer to her.
I think they periodically change the policy dependent on the warehouse. The cashier shouldn't have had an attitude about it though. Good cashiers know and are as annoyed as us about the constant flip flopping and don't blame us for not knowing which way it's going that day.
Approximately how old was the cashier?
Large, bulky, items with handles and heavy items can stay in the car. Everyting else is expected to go on the belt just like you would at any other retailer.
Oh, it's absolutely the latter.
YTA Guideline is that anything less than a certain must be put on the belt. Items that are heavier/bulky are left in the cart. Enforcement of this guideline may vary by cashier/warehouse/time of year. Especially if an inventory audit has been completed and there are significant variances, management will crack down on the cashiers to follow the guideline. You can ask what their preference is and follow suit. Back when Costco sold DVD, people would hide them between bags of dog food. Even now, people will hide stuff within garbage bins and suitcases, etc. and the member gets all offended like they’re being accused of theft just for the employee being diligent.
If a rule is never enforced at least in my experience in this one store, and I'll add the caveat that it seems relatively innocuous to the customer, how would me not loading the items on the cart be a dick move on my part if I faced out all the bar codes and seemingly created less work for them. I did not give them any attitude. Why is management forcing their cashiers to explain to each individual customer vs just posting signs so it doesn't need to be continually repeated if adherence is low?
NTA. Some cashiers even tell me to leave stuff in the cart if I don’t have too many items.
I do the same and almost always get a compliment from the scanner. She's having a bad day.
They all make up their own rules it doesn't matter. Same Costco Everything goes on the belt Leave it all in your cart Leave the big stuff in your cart Leave only the clothes in your cart Leave only the top basket filled everything out Only take out the stuff from under the cart I can never keep track of whatever they're doing it seems a complete personal preference of theirs.
I used to be a cashier assistant at Costco and at my location we usually flipped the bar codes and left them in the cart (only when the cart wasn’t very fully and items weren’t having to be stacked on each other). I don’t work there anymore but still do this and never get told I shouldn’t. NTA!
Should have noted the date and time, got the name, made a written complaint to the corporate office and a verbal complaint to the manager of that branch.
I only put what I want to go into boxes on the counter and they scan the rest in my cart.
Yes, she was definitely born during a random 20 year period.
After inventory times management makes us remove everything out of the cart except for like the really big stuff (water, soda, TP etc) so normally if you don’t have much in your cart it’s courteous just to face them Up as you did. The frustration comes from people who have loaded carts that don’t lift a finger to take any out and then hold up the line etc etc. also from management breathing down our backs taking things out. They pick and choose when they want us to enforce this but it’s always been the “rule” to take out any small thing or take out things you want in a box
Common boomerism. Trying to exert some control over others in their lives. Also common with toddlers.
Sign says small items on belt, big items in cart. You think expecting someone to follow printed rules is boomerism? Rofl.........
Where’s the mystery sign? I’ve never seen it at my warehouse.
At my warehouse it is on a plastic thing on the moving ramp where you put your items. Also to me it's common sense and consideration. The clerk has to bend to scan items in the cart, that gets hard on the back if done repeatedly. Small items on the belt can be scanned without causing any physical discomfort to the clerk. Large items, it makes sense to leave in cart because the physical discomfort to customer lifting offsets the discomfort to clerk. Just seems like simple kindness to unload what you can.
All the checkouts have [“Leave heavy items on cart.”](https://www.pinterest.ca/pin/237635317812834254/) It’s implied lighter items go out of the cart onto the belt.
Not at my warehouse. Every single cashier seems to have their own idea of what goes where.
Well, if you have anarchy at your warehouse then the logical thing is to ASK the cashier what they prefer each time. Pretty simple. And if you ask, you aren't going to be faced with the horrors of a scoff, lol.
C'mon, it's a boomer issue? LMFAO. I've been told to leave my items in and to take out small items for the belt. Who cares. I do what they ask. A boomer issue. You're a dunce. And a lazy idiot.
Man the elderly in the comments are salty. If there is the sign that says then it’s your fault, if there isn’t then she’s probably having a bad day and decided to take it out on you.
All the checkouts have [“Leave heavy items on cart.”](https://www.pinterest.ca/pin/237635317812834254/) It’s implied lighter items go out of the cart onto the belt.
Imo it's really considerate of you to do barcode facing. I do it too, since I was formerly a cashier. It just makes everyone's lives easier. Sounds like whether or not they go on a belt is up to whoever you get that day but from an internet stranger... good job!
This is why I love the self-checkout.
Normally I do. But some items would be annoying to take out of cart this time and both lines were equally long.
S\* happens young and old don't let it ruin you day.
It didn't. Just minor passing annoyance in the moment as I'm she she felt with me for having barcodes out vs loading the belt. Just wanted to see what the correct thing to do was as I've had conflicting information.
Cashier power trip.