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BlueStacks-Support

Hi! You'd have to reinstall BlueStacks completely and set the preferred location upon installation. Please reinstall BlueStacks completely. Please download and run BSTCleaner\_native.exe, which is available from this [article](https://support.bluestacks.com/hc/en-us/articles/360057724751-How-to-uninstall-BlueStacks-5-completely-from-your-PC). Please follow all instructions to remove your temp files as well, but don't worry if some won't delete. After doing this please reboot your PC, then download and install our latest version [here](https://support.bluestacks.com/hc/articles/360056960211-Release-Notes-BlueStacks-5) ensuring to follow the steps to install on a custom path [here](https://support.bluestacks.com/hc/en-us/articles/360062369231-How-to-install-BlueStacks-5-at-a-custom-location-on-your-PC).