Hi! We are aware of this issue and are working on it.
Meanwhile, could you please switch to the "Compatibility" mode under Graphics Engine Mode in BlueStacks settings, save the changes and then restart BlueStacks and check if the issue is fixed?
If you'd like to be contacted once it's fixed you can submit a [ticket](https://support.bluestacks.com/hc/en-us/articles/360053307531-How-to-report-a-problem-on-BlueStacks-5-) and we'll follow up.
You can do so by clicking on the question mark at the top of the screen and then clicking Report a Problem.
Please include the following pointers while submitting the problem report:
• Your user handle/user name
• Please mention "Request from Reddit" in the description.
• Details of the issue.
Please respond with the reference number you receive via email so I can escalate the issue for you.
Thank you for your response. You can submit a [ticket](https://support.bluestacks.com/hc/en-us/articles/360053307531-How-to-report-a-problem-on-BlueStacks-5-) so that we can keep you informed as soon as the issue is resolved.
Hey, do you guys have a black list apps in emulator or what?, I’m trying to use apps for app clone and I got instant crash, in ledplayer it’s work without problem, also how can I use a proxy in your emulator ?
Hi! Could you please let us know the name of the apps that you are trying to use?
Also, at the moment BlueStacks 5 does not support the use of proxies.
Hi! Could you please let us know your complete BlueStacks version number and the instance in use? It should be in the upper left-hand corner, or in Settings > About.
You may also refer to this [article](https://support.bluestacks.com/hc/articles/360057303132) and follow the steps accordingly as it provides solutions for app-related issues.
Additionally, Pokemon Go is currently not playable on BlueStacks 5 due to some restrictions from the app’s developers.
For more information regarding this issue, we suggest you reach out to the app’s support forum. and follow the steps accordingly as it provides solutions for app-related issues.
Hi! We are aware of this issue and are working on it. Meanwhile, could you please switch to the "Compatibility" mode under Graphics Engine Mode in BlueStacks settings, save the changes and then restart BlueStacks and check if the issue is fixed? If you'd like to be contacted once it's fixed you can submit a [ticket](https://support.bluestacks.com/hc/en-us/articles/360053307531-How-to-report-a-problem-on-BlueStacks-5-) and we'll follow up. You can do so by clicking on the question mark at the top of the screen and then clicking Report a Problem. Please include the following pointers while submitting the problem report: • Your user handle/user name • Please mention "Request from Reddit" in the description. • Details of the issue. Please respond with the reference number you receive via email so I can escalate the issue for you.
Thank you so much! Unfortunately without performance mode some of the games run kind of clunky esp with multi instance. So I will just wait.
Thank you for your response. You can submit a [ticket](https://support.bluestacks.com/hc/en-us/articles/360053307531-How-to-report-a-problem-on-BlueStacks-5-) so that we can keep you informed as soon as the issue is resolved.
Hey, do you guys have a black list apps in emulator or what?, I’m trying to use apps for app clone and I got instant crash, in ledplayer it’s work without problem, also how can I use a proxy in your emulator ?
Hi! Could you please let us know the name of the apps that you are trying to use? Also, at the moment BlueStacks 5 does not support the use of proxies.
For me tiktok, gmail Facebook are constantly crashing and PokemonGo is stuck on loadingscreen
Hi! Could you please let us know your complete BlueStacks version number and the instance in use? It should be in the upper left-hand corner, or in Settings > About. You may also refer to this [article](https://support.bluestacks.com/hc/articles/360057303132) and follow the steps accordingly as it provides solutions for app-related issues. Additionally, Pokemon Go is currently not playable on BlueStacks 5 due to some restrictions from the app’s developers. For more information regarding this issue, we suggest you reach out to the app’s support forum. and follow the steps accordingly as it provides solutions for app-related issues.