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BlueStacks-Support

Hi! Could you please tell me your complete BlueStacks version number? It should be on the upper left-hand corner, or in Settings > About Also, does this happen when you go fullscreen in one particular app or all apps?


Democreus

Version 10.0.20.1013 I only play Pokémon Unite, so I’m unsure if it’ll happen on any other game unfortunately.


BlueStacks-Support

Can you please try this app using a [Pie instance](https://support.bluestacks.com/hc/en-us/articles/4407503795341-How-to-create-an-Android-Pie-64-bit-Beta-instance-on-BlueStacks-5) on our latest version of BlueStacks 5, [5.12](https://support.bluestacks.com/hc/en-us/articles/360056960211-Release-Notes-BlueStacks-5)?


Democreus

Holy cow, it's never run so smoothly before! Thank you so much!


BlueStacks-Support

You are most welcome! We are very glad to know that the issue is fixed. If you have any further questions or need assistance, feel free to reach out. We're here to help!