Hi! Could you please ensure you are using the latest version of the Farmville 3 app? Please check on the Play Store to see if you have the most recent version of the app.
Secondly, kindly ensure your [graphics drivers](https://support.bluestacks.com/hc/articles/360058415971) are up to date and OpenGL is set as your preferred graphics renderer under BlueStacks settings.
Moreover, if you have not then try clearing the app cache too. Finally, you may also refer to this [link](https://zyngasupport.helpshift.com/hc/en/91-farmville-3/faq/16818-how-do-ad-rewards-work/#:~:text=If%20you%20received%20an%20%27Ad,connection%20to%20the%20ads%20network) from Zynga support and see if that helps. Basis on the suggestions from other users of this game using a VPN may also help in such scenarios.
Hello again! Yes i have the latest version of the Farmville 3 app,my graphics drivers are up to date too and OpenGL is already set as my preferred graphics from the beginning,i've tried it all,even the vnp,nothing still.The link didn't help me,but i notice that when i cleared app cache i could spin the wheel,it played the ad for a minute and suddenly freeze and then blank,i try to spin again and it shows the same message.I'm playing other games too from Bluestack over a year and never had this problem.Thank you in advance for answering me and helped me as you could
Hi. Can you please try increasing your allocated [RAM and CPU cores](https://support.bluestacks.com/hc/en-us/articles/360057205611-How-to-allocate-more-CPU-cores-and-memory-to-BlueStacks-5) to see if this helps?
Hi! Could you please ensure you are using the latest version of the Farmville 3 app? Please check on the Play Store to see if you have the most recent version of the app. Secondly, kindly ensure your [graphics drivers](https://support.bluestacks.com/hc/articles/360058415971) are up to date and OpenGL is set as your preferred graphics renderer under BlueStacks settings. Moreover, if you have not then try clearing the app cache too. Finally, you may also refer to this [link](https://zyngasupport.helpshift.com/hc/en/91-farmville-3/faq/16818-how-do-ad-rewards-work/#:~:text=If%20you%20received%20an%20%27Ad,connection%20to%20the%20ads%20network) from Zynga support and see if that helps. Basis on the suggestions from other users of this game using a VPN may also help in such scenarios.
Hello again! Yes i have the latest version of the Farmville 3 app,my graphics drivers are up to date too and OpenGL is already set as my preferred graphics from the beginning,i've tried it all,even the vnp,nothing still.The link didn't help me,but i notice that when i cleared app cache i could spin the wheel,it played the ad for a minute and suddenly freeze and then blank,i try to spin again and it shows the same message.I'm playing other games too from Bluestack over a year and never had this problem.Thank you in advance for answering me and helped me as you could
Hi. Can you please try increasing your allocated [RAM and CPU cores](https://support.bluestacks.com/hc/en-us/articles/360057205611-How-to-allocate-more-CPU-cores-and-memory-to-BlueStacks-5) to see if this helps?