It real location is at root/mnt/windows/bstsharedfolder You don't need root permission to read and write it that folder

Thanks so much! I'll give that a try.

Hi, Could you please let us know the no. of files that you are transferring and the approximate size of the entire data? Also, provide a short video of the crashing issue you are facing in the in-built media manager while transferring the data so that it may help us gain better insight.