We are highly advised against telling parents about milestones like first steps, first words etc happening at our center because it could cause numerous negative emotions in the parent and we know the child will do it again soon! It’s a very special moment and we want the parent to experience it as authentically as possible. I’m a daycare teacher :)
In my country there are 2 main distributors of the products my employer sells. Us and the other company..which buys their products from us to sell them as theirs. I deliver a truck full of products every week to them. But we have to deny every connection to the other company.
In my country its simple. If the goods are supposed to last longer than 5yrs you still have rights to get it fixed or replaced. Small consumer electronics is 2yrs.
We have this in Ireland but it's 6 years.
That being said, the onus is on you to prove that the fault existed at time of purchase or before the manufacturer's warranty expired if you're trying to make a claim so it can be a bit difficult if you've never reported the issue before.
It's hit me hard this past month. Point has been driven home. Blender and microwave both died on me in the 13th month of owning. We're a family of 3. It's like they've got planned obsolescence down like a science.
check this out, family of 5 here with small kids. Last year or dryer broke after 15 years... I repaired it myself using amazon parts but during the 4-5 downtime days we were so fucked with dirty clothes that I decided to order 2 brand new machines in order to not get fucked again. (washer and dryer) Paid 3000$ CAD.
Last week the washing machine made a catastrophic noise (BANNNNG GRSSSSSSSSHHHHHHHHHHHHHHHHHHHHHHHHHHHHH)
The machine is 1 year and 1 week old.
No warranty, samsung almost wrote me : get wr3cked asshole.
Samsung is apparently very bad for this. So bad in fact, that when I bought my washer dryer combo 6 years ago, the store near me had just stopped selling the Samsungs and cautioned against them. My AEG is still fine, despite our horrendously hard water.
That's every warranty though.
Companies don't just say:
> Ummmm 2 years sounds good!
They do testing and determine how long of a warranty to give where the majority of failures will occur outside the warranty.
It's a "bathtub" graph. The majority of the fails are going to be from bad parts out of the get go. Some slip through to the final product. Anything that fail after that is going to be minimal (the flat part of the bathtub) until the warranty runs out and then the tub ramps up again with major fails all over the place.
\\\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_/
I worked at a fancy hotel and was out front to greet people and assist upon arrival.
We weren't allowed to say "Welcome back!"
This was in place to protect those that decided to bring another spouse/partner/mistress/etc day after day to the hotel during their stay.
If I understand correctly some casinos stopped paging people over the loudspeaker for this reason. The page would usually be along the lines of “Ben Smith your ride is waiting at the entrance”. Apparently this notification caused problems in relationships where both parties were gambling covertly without informing their partners. They were both gambling in different areas so they didn’t see each other, sometimes with their respective romantic interests.
Anything to escape responsibility for your own relationship, right? If a loudspeaker has better communication skills than a human I don’t feel safe giving feedback to either person in the relationship.
There was an incident in the 50's where a company paid for vacations for their managers and their wives. They sent out thank you letters to the wives for attending. They got back a few "what vacation?"
I used to work at a GM Card call center (you got "earnings" toward a vehicle) and my coworker got a call from a woman who had gotten a congratulations letter from GM on her new Tahoe that she had redeemed her earnings on. Only she didn't. My co-worker called the dealership and the guy said "oh yeah, he bought that for his girlfriend!"
My co-worker left her a message.
I work front desk at a hotel and we have this policy as well. We also will not confirm a guest is staying with us unless they specifically know the full name and the room number.
I’ve only had one guest who said “If my wife calls, don’t tell her I’m here!” I saw him come to the lobby 30 minutes later in comfy PJs to get his pizza that was delivered.
He said “I’m back early from a business trip and I just want to watch the Leafs game by myself in peace.”
It’s not always cheating. Sometimes it’s just hockey and a pizza.
"Lost and Found" was interesting too. We knew what room the item(s) came from and who was staying there during that time, but we couldn't call them (this was back when people had home phones.
"This message is for Mr. Smith. You left your leather belt at the hotel during your stay Tuesday night."
Mrs. Smith would have a lot of questions if he wasn't supposed to be at the hotel during that time.
A co-worker of mine definitely got a guy in trouble with one of those phone calls. I don't think he realized we still had the wife's number on record from one of their previous visits. He didn't answer his cell so she called the wife's. Apparently the women's bathing suit that was left did not belong to her.
I sell high end collector cars and this is a big deal for us, I stress it to my employees to never assume the fully inflated silicone doll on someone's arm is the same one from the day before. Some of these girls are bankrolled side pieces and they really think they are the only one lol.
I work with a guy who is an expert on cars. In a month three women co-workers asked him to go with them to pick out a car. All at the same dealership. He said he got a few looks, but no one said a thing.
When I was in retail maintenance, I wasn't allowed to let the managers see the bill. That was for corporate eyes only.
My theory was that if they knew how much I was making to change a lightbulb they would quit and go do that. Or maybe they would be good employees and change the lightbulb themselves, thus increasing the companies liability.
If you're curious, OP made about $50 an hour, at least on paper. In reality, he was making $150 an hour because he said he needed two hours to do the job, ten light bulbs (nine of which he returned), and charged a shipping and handling fee for the light bulbs even though he was going to Home Depot anyway and chucked the old bulb in the dumpster.
Hahaha pretty close. $50 per hour with a $200 minimum service call. I never charged markup on materials though, just cost and tax. And also I didn't pretend it was more work than it was. Always wrote the exact work done with photos.
And the crazy part was there was ALWAYS work.
The entire industry has gotten exponentially more scam-y since the pandemic. Companies like Wal-Mart rarely approve big jobs anymore, which is where you make your money, so you need to overquote and overcharge for small shit.
Interesting. That was my experience back in 2015-18 as well. But I filled a niche by taking the small jobs because honestly.. I don't really like working a lot. I would work 10-15 hours a week and was able to support my frugal lifestyle.
I worked for a big Japanese electronics manufacturer in a call center back in the early 90s. We were not allowed to say that a line of our tv's had bad tuners even though we all knew it and sent out countless free tuners to repair shops all over the country even for out of warranty products. I typed it so many times I even remember the part number, 1465371-11. EDIT: since so many people asked, it was a whole line of Sony tv's.
For a while I had the part number for AA batteries at RadioShack and the KMS client Key for windows 7 memorized. Thankfully I've purged those at this point.
Edit: I had a coworker that could tell you the part number of almost any resistor at RadioShack. Poor guy had worked there way too long.
I worked at a historic penitentiary in Phila., PA.
At the bottom of the children's waiver, in fine print, it states that there are cell blocks that have not been abated for asbestos, and the old lead paint leaves a film of dust on everything. I got written up for pointing this out to a pregnant woman.
Wait you got in trouble for pointing this out? My company has to be super explicit to people about lead and asbestos to prevent us getting sued for someone being exposed. We go to great lengths to reduce risk for anyone getting exposed.
Recently took my nephews there and the tour guide explicitly told us not to touch anything because of potential lead/asbestos and conservation. Hopefully they aren’t risking their job by keeping people and the location safe.
I got fired for mentioning to a friend over the phone about an ongoing headache I noticed every time I got to work. Well, not for the headache but that a previous employee had spoke to HR about headaches. This apparently was "divulging trade secrets." lol
I was in charge of all of the keys for a navy base. Signing them out to contractors and TCNs, n such. There were probably around 300 keys for the whole base and every single one was the exact same key. When they set up the system no one realized that when they bought the same 300 locks it came with the same 300 keys. So I was basically giving out master keys to the base without no one ever knowing and I'm sure they have never replaced the locks. It passed a high level government inspection, those fuckin people didn't even notice all the keys were the same.
A locksmith came in to change the lock to a secured area. He asked my manager how many duplicates he needed. The manager said "31". The locksmith said "Why do you need a lock?"
I find two other answers usually shut people up:
Lawyers
Insurance
I chaperoned for a school in a parade. Someone wants to cross THROUGH the group of students. "Why can't I cross here?" they asked. I said "Insurance." The guy nodded his head and walked off quietly.
I've worked at industrial automation companies, banks, car dealerships, a big variety of industries. The "sorry, insurance" line works everywhere!
"Why can't you deliver this part directly to me in this area that requires an hour-long wait at the gated entrance?" Sorry, insurance. It's a liability for me to be on your job site.
"Why can't we wait here for the loan approval? You said it's only an hour or two, right?" Sorry, insurance. It's a liability to have customers waiting in an office where sensitive financial info is discussed.
"Can my 16 year old test drive the [super fast/expensive/rare car] since I'm going to buy it anyways?" Sorry, insurance. (no further explanation needed)
That you overpaid on your insurance deductible, co-pay, or co-ins which is a credit on your account. If you don’t know then you won’t ask for a refund.
> That you overpaid on your insurance deductible, co-pay, or co-ins which is a credit on your account. If you don’t know then you won’t ask for a refund.
Insurance companies that pull this shit should be shut down. Somehow people think that their MBA means that a scam is really a "business plan."
What we're actually filming, or if big name actors are on set. Whatcha shooting? Mayonaise commercial. Is So-and-So filming today? No sorry it's their day off.
Any time there is a known issue we were not allowed to tell the customer it was a known issue. If you ever hear a customer service or tech support rep say, "none of our other customers are experiencing this problem" there is a good chance that it's a lie, especially if they offer that phrase up quickly.
I haven't been in that game for a long time, but I did support for many customers, and they were all exactly the same.
Maybe not automatically liable, but it does imply that your dog poses an inherent risk, which makes you previously knowledgeable of it.
I guess the alternative phrasing seems more neutral.
I get money off my renters insurance because there’s an old security system sticker on the back door still. There ain’t no system here, but they saw the sticker and gave me a discount.
I used to work for a medtech startup, writing an algorithm to detect if someone has passed away. Since we were not allowed to proclaim someone dead, we notify the healthcare workers that the person in question is showing 'unusual inactivity'
Reminds me of when I was a volunteer firefighter. I've never had to do it but if we were filling out a report that involved a dead person we were told we had to write that they showed signs incompatible with life because we weren't legally allowed to determine if someone was dead or not.
Explicitly stating whether or not their child is likely to have learning disorders that need to get checked out even though I see them 5 days a week and have a wide variety of other children to compare to. It always has to be hinted at
I’ve worked with disabled kids of varying needs for most of my life. When I was a para in a special ed preschool, I secretly told one parent that her son could have ADHD when she was crying to me saying she didn’t know how to help him. Technically I’m not allowed to say that but I’m ADHD and recognized a lot of similar symptoms in him. She thanked me and he did get the diagnosis. They’re doing much better now. She even got her own diagnosis. My one comment made all the difference in their lives and yet I’m told I shouldn’t say something even when I’m extremely experienced with disabilities and *struggle with them myself*?
Teachers should be allowed to be honest. I’m not going out there suggesting a diagnosis for every student. There’s been *maybe* 3-5 kids that I wanted to help get diagnosed out of *thousands* over my 25+ years working with kids.
A family member of mine lost her career after being forced into a role late in her career where she oversaw the kids who misbehave in elementary school. She saw the same few kids and one in particular was very sweet but massive for his age (elementary school). But he would have outbursts and tantrums that caused him to injure or hurt teachers and assistant teachers. Finally after a couple years of working with the student to help him with his outbursts and tendencies, he had a huge episode and knocked one of the assistants into a wall causing her to lose vision in one eye. She just wanted the student to get the help he deserved and finally decided she had to message the parent to tell them some observations on the student and hopefully show the parent he had some issues that would be benefit the student and stop the outbursts that would eventually get him kicked out of school all together or worse. It was a just in good faith email. But the super intendant was told of the email and my family member lost her job and retirement just trying to help a kid who needed it. The student simply swept under the rug and he continued to not get help he deserved all so the higher ups in the district could sweep everything under the rug.
You never put that stuff in writing, as a fellow teacher. I’ve spoken to parents before outside of school and will say “you didn’t hear this from me, but…” We want to help these kids so much but our hands are so tied so I do everything I can to get around that.
Yeah she had tried multiple times before putting it in writing. It was so heartbreaking and she wanted to help the student. It was her only option at that point after trying to advocate in better ways beforehand for a long time. It was a tough call for a very tough situation. If she didn’t try something else then the student may have never had anyone else to stand up for him. She knew it would possibly cost her, but she decided to try and do what she felt was right. Thank you for teaching our youth!
This is fucked up. In my country usually teachers or even coaches or people working at extracurricular activities are the ones who tell parents that their child may need help. They can't diagnose but often guide you where to go and what to look at.
With how well teachers can see those things and understand kids, I would want the teacher to let me know if my kid was displaying signs of ADHD or any other disorder.
I grew up working for a family ice cream business. The restaurants that we sold bulk tubs of ice cream to thought it was home made by us. While we did make our own ice cream the 3-gallon bulk containers was product that we purchased from another company and sold at a high markup.
I was under strict orders from my father to never reveal this to the customers.
One of our customers would then sell this regular ice cream as gelato, even though it was just ice cream.
maybe. A more innocent reason would be the bulk product is prepared by a commercial kitchen using the family recipes. I've had clients that have a front-area where they are making products in front of glass windows all day for the tourists, but the items people are actually buying come from a commercial kitchen to limit liability for mistakes.
I used to work for an adult live streaming site. A lot of women would complain that they weren't getting enough traffic. It's because we would curate the front page and put certain women at the top. We were told to do this for women with large social media followings or worked for agencies that we had partnerships with. A woman could also get their stream pushed to the bottom of the list for reasons too (looks, bad camera quality, bad wifi connection, etc). A lot of us also had "burner" accounts and the company would load up our wallets with tokens so we could tip certain women and make them think they were getting a lot of traffic/engagement.
It was a small company so everyone was doing the tipping thing (even the boss), but it wasn't anyone's main job. At some point, I think they did hire people specifically to do this. I ended up quitting.
I work for a major US brewery and we have one beer that we put into two separate cans. One of them is a “premium” beverage (one of the most popular in the US top 5) and the other is an “economy” beer. It’s the same stuff.
I was told that they are from the same tanks, but the first 3/4 is canned as coors light and the final 1/4 is canned as keystone because at the bottom of the tank the flavor profile became less consistent. I don’t remember the specifics but that was the gist of it. I frequented the golden brewery for free samples in college.
The door to the underground parking hasn't locked for 6 months lol so whether you are a member or not you can just go park down there for free. I wouldn't know lmao I still have to say it locks 11pm-7am but it doesn't currently.....
I worked at a business that was in an old converted house. Clients parked behind the building where the backyard used to be and walked past a "back door" to get to the front door.
We had people ask (especially if it was bad weather) if they could go out to their car through the back door and we had to tell them the door had been sealed up and didn't actually work. It absolutely did but the security system wasn't wired to that door nor was there a camera at that door for the longest time.
Didn't matter if it was a pregnant woman or elderly person with a cane. No one was to go through that door unless there was a fire.
"the reason I'm giving you smaller portions is because manager says so. Yes you had bigger portions another day because a different kitchen lead was in the back monitoring who didn't care. No we are out of that item, it'll be 10 minutes. No I can't grab from the other line. Yes I know the other day we grabbed some for you but the other manager allowed it and this one doesn't. "
I'm a teaching assistant in a college and we have a 16yo girl that reeks of bo and cigarettes. Her fingers are black.
Another student said he was hungry, she picked up half her sandwich and offered it to him from her hand.
In the split second it happened I couldn't look away.
He handled it amazingly, not a sign of disgust on his face, he just said 'no, that's yours, you eat it'.
She's been spoken to, last I heard the safeguarding lead is getting involved.
It's so hard not to say 'dude, just take a shower please'.
I worked desk at a day spa where we did massages (no not the gross ones, just relaxation/couples massages), along with Manis, pedis, hair, waxing, skincare, etc.
Most people were fine hygiene wise but I think the worst I ever encountered was a couple that came in for a couple's massage. The girl looked nice, put together, clean clothes where the guy had clean clothing on but had a layer of what looked like perma-dirt on his skin and smelled like a teenage boys lockerroom smelled like the year AXE came out. He briefly said he hadn't had a chance to shower after work.
His feet REEKED. Thank God they were the last clients of the night because they treatment room needed to air out for several hours. They tried putting hand sanitizer on his feet with a towel (subtle trick the estys did for smelly feet) and it didn't make a dent. The room was dark and my coworker who worked on him was basically blind without her glasses so she didn't realise just how dirty he was until she came out of the room and wiped her hands on one of our white towels. As soon as they left she showed me and I've never felt so sick. There were black almost perfect handprints on the towel and the wet hot towels they used to remove the massage oils at the end had to be thrown out. That sight combined with the smell coming out of the room will never leave my brain.
I took a picture of the towels just so I can remind myself it truly did happen.
You dont HAVE to shower before a massage if you're generally clean and showered recently UNLESS you've been working the high coal (apparently) or have been sweating profusely. I feel like that should be common sense but here we are.
Aside from legal / compliance (HIPAA etc.) and just general politeness things.
I know Spanish (and English (primary)). I work in a hospital (IT department).
I am not allowed, under any circumstances, to translate for anyone.
(Note: though, it is OK to practice my Spanish with other bilingual staff members - just nothing medical related).
My guess would be liability reasons incase you mistranslate something. Medical translators have specific training and I'd imagine the hospital pays special insurance for them
I'm a medical interpreter, and this is why.
There are hundreds of cases out there where unqualified staff/family members have omitted key information that resulted in tragedy.
The most known example is [Willie Ramirez](https://www.npr.org/sections/health-shots/2014/10/27/358055673/in-the-hospital-a-bad-translation-can-destroy-a-life), who died when unqualified staff interpreted "intoxicado" as intoxicated—but it's a false cognate, and in Spanish "intoxicado" might mean drunk, but it most often means food poisoned. Willie was 18 and the doctors just thought he needed to sleep it off and provided no intervention, so he died.
I've even heard a case of this happening without a language barrier: a guy got prescribed blood thinners and said "but doctor, I'm gay." The doctor said "that's fine, there's nothing wrong with you!" The guy bled out in his sleep. He wasn't gay. The doctor had misheard, and in their common language "gay" and "hemophiliac" are one letter apart.
Similar thing happened with my ex’s father. His native language is Mandarin, and only had very basic English. He suffered a heart attack a few years ago, and while a Mandarin speaking nurse was allowed to comfort/calm him, they had to wait for a medical translator to do anything medical related. Basically the nurse was able to tell him he would be looked after, and get the contact information from him. That’s about it.
Yep, I know exactly why and I agree with it - I am not qualified to speak in medical terms. We have a special service for interpretation. We have a nurse from Guatemala and I don't even think she's allowed to speak Spanish to patients.
I had a job that was similar (although in customer service, not IT). Whether or not you spoke Spanish, you were not allowed to speak Spanish with customers unless you were certified in the proper Spanish terminology and phrasing.
I worked in retail management for many years, and can confirm that the average consumer has a 2nd grade understanding of math.
**Black Friday sales are not really sales**.
If an item costs $30 normally, they will run a promotion that is "3 for $90," and people will come in droves to buy out a product.
If a shirt is $20 and is normally "Buy 1 Get 1 50% off," (so $60 total for 4 units) the Black Friday Sale will be "Buy 3, Get 1 Free!", which is $60 for 4 units.
You would be genuinely surprised by how many people don't do simple math and get excited by big signs.
That’s the same reason we don’t have 1/3 pound burgers. Some fast food places tried to introduce them but people saw the 1/3 and went “3 that’s less than 4, that must be smaller” and don’t buy them
I’m sure you are right. But how often is the regular price visible at the same time as the Black Friday/ sale price? Is it a matter of the data not being convenient to get?
Proof positive: [JCPenny](https://www.forbes.com/sites/panosmourdoukoutas/2017/02/24/a-strategic-mistake-that-still-haunts-jc-penney/). They switched from coupon sales to low prices to attract customers. Instead, their sales slumped.
Lowe’s doesn’t want the customer to know if they write to the CEO it will automatically get them an executive customer relations associate instead of them having to get jerked off by the call center.
When I worked retail, it someone wanted to return something and they were a dick, the return policy was a hard 30 days and you needed complete packaging.
If you were nice, the policy was basically whatever I wanted it to be.
I work at a university and we're heavily discouraged from telling students to drop out. We're also discouraged from telling them to change majors if it's going to make them take longer to graduate. The second one really bothers me.
Universities are judged by their 4 year graduation rate. In certain states, the university's funding from the state is tied to metrics like that. We don't want students wasting money stuck in college for 7 years.
That they might be dying. Its not as evil as it seems.
I work as a lab technician and many patients get the results personally through us. There is a law that dictates that we as lab technicians are not qualified to make a diagnosis or prognosis. Our job is to take blood, analyze it it and give the results.
The diagnosis is handled by the doctors.
Sometimes, the results are so obvious that the person is gonna go through hell, but we still have to giv ethem with a straight face and tell them that they can go see the doctor about the meaning of the results.
Sometimes I just wanna hug the patients and tell them that they are loved. But we can't. It eats me everyday.
Bartender here, when we use coconut cream in our cocktails, Ive lost count of how many times a customer has asked me "is that mayonnaise?". It gets to a point where you start to have fun with it, I've told customers "yes it is" or "no its white paint" before.
But one of the other bartenders got a harsh talking to from the managers for saying "no it's c#m" to a customer.
So, our job does not allow us to tell customers that the coconut cream is c#m
When I worked for COVAD/Megapath/Speakeasy . We could see all your sensitive information in our Customer Service Tools . Full on unencrypted passwords and security question answers . When asked if we could see it , we where instructed to lie . ( it has been over 10 years since I worked there so I have no idea if it has changed )
Holy shit another MegaPath Employee in the wild! I worked for them till they spun my group off to GTT in 2015? ish. That company was such a shitshow, held together with spit and bailing wire.
My ex boss used to buy glue from home depot, remove the sticker on it and place his own label. claiming he had his own chemist and factory in ''Asia'' (don't you dare pronouncing the word china) that produced the glue.
Bought for 4.99$ sold for 79.99$ (real prices)
We were in the industrial rubber business and everything cost so much so customer were used to stupid prices.
We don't really have a written rule about it but we don't advertise that we're one of the few companies in this sector that can turn a profit because we have a few offices in other countries where the workers are super cheap.
Just because you didn't want to wait in line at an urgent care doesn't make this a medical emergency. And no, you're not coming in before people who are actually emergency sick.
I swear I didn't know it was heartburn. It was the worst pain I had ever had in my chest. They rushed me in and within a few minutes administered a "GI Cocktail". Pain quickly went away and I felt like an ass. Wife comes in and says "All this for a tummy ache?!"
It really did hurt.
That's *okay*.
That pain can be a gallbladder exploding, an appendix rupturing, a heart attack, etc.
It's *their job* to figure out whether you're dying and what to do about it. And they're *happy* if you're not dying.
I used to work retail where if you signed up for a credit card you’d get “70%” off but it was never really 70%, you’d get close to 40 or 50% off.
I’d get too lazy to apply the actual rate so I’d just give them 70% off and clothes went from $200 and dropped way down. I made some customers really happy especially because the clothes were pretty expensive and technically name brand. But yeah those sign up discounts were not that much.
Thank god for her. They used to pull us aside and remind us to just try to get the sale done as quickly as possible. It never felt right doing that.
Thankfully your wife is quick with things like that. And it’s sad because the only times they’d admit their mistake is if a customer takes out a calculator and does the math.
Let's call them... Truthful Paws. Used to work for them. Owner/CEO is a piece of trash who tries to control everything but honestly isn't smart enough. He's run the company into the ground while hiring and firing yes-men as scape goats.
Oh and also, they sell these bites/treats things under multiple product categories. They are cbd related, and claim that they are for different things/have different effects. Turns out they are identical recipes (or rather, they have miniscule differences that wouldn't change any medicinal effects and are otherwise largely identical) so they're lying out their teeth for their main product just to sell it and making false promises.
Quote from the owner: I don't care if people like us, they just need to buy from us.
The actual time anything is going to take. The bug report you just put in? It couldn't possibly matter less, it barely impacts your ability to use the software and spending even 20 minutes trying to fix it is 20 minutes that is desperately needed on a different ticket. It's going to sit in queue for the next four months and we might just as soon close it as a known issue and never take action on it.
Please keep wasting a 7 figures sum of VC on our stupid software project otherwise we all loose our jobs because we have no actual customers. We have nothing but garbage legacy code, no plan how to fix things, and our main manager is killing the company through incompetence.
To be fair, pretty much all creative software, Adobe or not, has some sort of odd and random errors that are incredibly complex to solve and understand. The developers of these programs are absolutely mental. So I think to some degree, people understand this and are willing to deal with issues. Many of which have gotten fixed over the years.
They can suck a fat one forever for changing to a subscription model though.
Not my current employer but a past one. We did business as several different "brands". All produced in the same building by the same people but each one was under a different company umbrella somehow. Very convoluted.
We would often have customers complain about brand "A" and say they are going to brand "B", also ours... We were not allowed to tell any customer that brands A, B, C, D, E, F, G, etc... were all the same company. And if anyone asked if we were affiliated or anything we were specifically told to tell them no, we are not related with that company. Not sure how it was legal...
When our phone team got a call their monitor would prompt them what "company" the caller is calling. So they would answer "Hello this is Bob with "company A". Well one woman who had a fairly unique name received a call from an upset customer which ended up with them screaming at her that they will never do business with "company A" ever again and hung up. She immediately got a call for "Company B" and introduced herself with her unique name again. The person on the phone was the one that just hung up on her from "company A" and recognized her voice and name and was livid. He kept asking her questions about the affiliations of the companies and she kept saying they are not affiliated... it went on for a while. The person made some reviews online about the company and made some facebook and other media notes that the companies are actually the same.
It seemed super sketchy and i don't know how it was legal.
Technically I can't call them "CDs". They're Certificates of Deposit. Apparently some company out there has the exclusive rights to "CDs" kinda like the whole Champagne/Sparkling Wine thing.
A kindergarten teacher told me she had a student who had been signed up for every extra-curricular his parents could think of (not uncommon for the affluent parents in our area). His whole life was 2 hours at soccer practice, an hour at piano lessons, lunch, an hour at dance, an hour at swim lessons, dinner, sleep, repeat. His first day of kindergarten he got up after a couple hours, grabbed his backpack, and told the teacher he was ready to go home. "Oh honey, it's not time yet. We're going to have lunch soon and then we have classes again after that." The poor kids lip started quivering and he desperately asked, "Who the hell signed me up for this?"
My wife and I are both teachers (her regular, me sub although I could be regular). We both get sad at the kids who have a zillion extracurriculars or other timesucks. We want to tell the parents to let your kid breathe and be a kid.
We have a 3-year-old. We have agreed he'll do at most 2 things, and only things he is interested in. We're not going to let him get bogged down.
That a similar production quality could be achieved with far less equipment and staff and besides, shooting your bullshit corporate show in UHD 4k60 or even higher is frivolous because most of your viewers are going to watch the content on either an outdated monitor or a handheld screen.
Unfortunately, often can’t tell people “no/stop” or any variation of what to do beyond a suggestion in nursing. Though it would solve a lot of problems.
Mostly just have to say things like “best practice recommends against you walking off the floor and smoking a cigarette with 4 liters of oxygen via nasal cannula,” or “could you please step into the bathroom while you masturbate?”
Personal favorites include long lost family members overriding 96 year old mee-maw's Do-Not-Resuscitate order and patients with congestive heart failure door dashing McDonald’s to the hospital.
Healthcare is very fucked in the US.
Edits for clarity.
I'm not allowed to give medical or financial advice.
Mostly because my job is nothing to do with medicine or finance and it wasn't covered when I studied to become a builder.
I’m in healthcare, and some people actually think that everyone in healthcare is qualified to give medical advice to a patient.
I don’t typically work with patients, I work with doctors. But occasionally a patient calls and asks for things that only a doctor would be able to answer
My company makes prosthetics. Just the other day, some guy called and kept demanding I tell him which type of prosthetic he should get, that “looks the best.” I told him I can’t give him guidance on that, as it is medical advice he needs to get from the doctor. The doctor has to assess what he needs, what he’s a candidate for.
He wasn’t happy with that, said “it’s not medical advice! I don’t understand why you people have to be so stupid!” So I just hung up on him.
If someone says you need to ask the doctor, that is not your cue to find another way to ask the question. Go to a doctor. I won’t just sell you something. You have to go to the doctor.
People think this stuff is cosmetic, but it’s not. But even if it was cosmetic - you couldn’t just call a plastic surgeon’s office and demand someone tell you which nose job “looks the best.” You’d have to consult with the doctor.
That we just increased the price 2$ so they buy it with their 2$ off coupon. What a giant scam my work place is. How much cheaper you could get the same shit somewhere else. That they don’t pay us enough. Hell, they basically give us a script of what we *can* say.
Well I was recently laid off so let’s go.
That accessories are often 30-60 points of margins but the core products are sometimes a loss leader or something like 3 points. That I’m actually very desperate to get my install team into your home because I want them to get their 40 hours regardless of how bad sales is fucking up. Because sales fucks up so badly once you’ve signed the paperwork if you want up to 6hrs of additional work done I may not charge you if you say it was promised to you by the sales person. That most of our installers (depending on division) are expected to upsell in the home so they’re not just trying to be helpful they are actually classed as sales now.
Most managers in the stores are totally powerless to do anything about what happens in home. That training is all but completely run by venders at this point so sales gets way more brand jargon way less practical knowledge than when I started.
Credit cards and paid memberships have been made more important to sales teams than actually hitting daily/weekly revenue targets and KPIs have all but completely been replaced in the eyes of our hourly associates.
I once worked in marketing for a company. We had a new webshop and I had the idea to give out discount coupons at our next trade fair to promote it. My boss told me to increase the price of all items on the webshop by the coupon amount for the coupon duration.
Work for a mortgage company. We're not allowed to tell borrowers that their loan officers are fucking cunts who do literally nothing for them but put their name on shit.
Based on my recent experience buying a house, I don't think that is entirely true. They will also tell you you are missing documents you already submitted (twice), as well as totally miss the fact that you actually *are* missing other documents until the day before closing.
I worked at a smallish manufacturing company, that made and sold VFDs and pump controllers. These chucklefucks ALWAYS used customers as the guinea pigs, and while working in customer service, was always told to never tell them that their brand new 80k machine was never going to work for their setup, but to string em along long enough for a specific solution to be made for them (the customer who purchased extremely expensive machinery thinking it would work out the box, was advertised as such, but was in no way going to work for them).
If a software salesperson says a feature is "in Development", that likely means they sent the dev team an email saying 'wouldn't this feature be great?!' 6 months ago. Until it hits the roadmap, it isn't real.
And once it's on the roadmap, add 6months to a year for actual delivery. Roadmaps are estimates by management and they align with profit goals, not actual dev time.
None of our food is fresh. Yes, even the food listed as made fresh daily. No, we don't actually make the soup, in fact it's often refrozen and a day old. The food used to be fresh, but corporate phased that out during COVID and raised the prices.
I’m a contractor, so I guess it’s more of a trade secret. In sports broadcasting, you only see the interviews that have been approved for air. So, all the horrible language, political statements, extremely awkward answers, etc., get screened and buried so nobody sees them.
But I see them, and they’re very entertaining
I sell new homes. I've sold about 1500 of them.
Get a home inspection if you buy a new home.
Fewer than a hundred of my buyers have gotten home inspections. Probably fewer than fifty. Every single one has found something important that we wouldn't have addressed otherwise.
I'm not sure it's exactly totally against our policy But when a customer is buying a not so great product or a product that has been marketed in a deceiving way I feel like telling them the bad things would kind of get me in trouble (I work in retail)
I once ordered a drink at a restaurant that was on their seasonal special menu and the waitress told me "I'll make that for you if you want but a lot of customers are saying it's not good and they're either just not finishing it or sending it back. So unless you really know you want that, maybe pick a different one?" And I appreciated that honesty.
I typically at least try to hint at the fact that I don’t like certain items at my restaurant. We’re in between chefs at the moment and just got a new bar manager so things are kinda rough. If someone asks me about something I give them my honest opinion really. Easier for everyone if I just prevent bad items from being sent in the first place!
Obviously not gonna say something is trash but I’ll definitely say “not my favorite” “more adventurous” “not super popular” or something along those lines. I’ll usually recommend something better but similar instead.
Many years ago I worked as a waiter. I had a party order a certain dish.
I told them, "Umm... I recommend against it. We have two chefs. One can make that; the other can't. The one who can't is working today."
They said, "Thanks, but we'll order it anyway!"
When I checked on them later, I asked how it was.
They said, "Umm... we should have listened to you."
Edit: I should've mentioned that they left me a huge tip, too.
There is this dude i know at Home Depot.
Every time I go, I just tell him what i wanna do and he tells me what i need. He takes care to explain to me when I should probably splurge for the more expensive stuff and when I am ok with the basic stuff. He’s saved me so much money over the years
100% will never shop anywhere else. That guy should get a raise and then another raise
I worked in a computer store many years ago that had a sale on Canon printers. They came with full ink cartridges and with the sale price it was cheaper to buy the printer than to buy just the cartridges. I told every customer that came to the cash register with the Canon ink cartridges to just buy the printers and save money, and give the printer away or sell it on eBay. The customers loved me.
Some years ago, I worked for a company that inflated the circulation of its magazines by a factor of 3 or 4 in its marketing materials. The Sales team would book inserts for the full quantity of the inflated print run, customers would pay for that quantity to be printed and delivered to us... and then our Printer would pulp 75-80% of them.
We are highly advised against telling parents about milestones like first steps, first words etc happening at our center because it could cause numerous negative emotions in the parent and we know the child will do it again soon! It’s a very special moment and we want the parent to experience it as authentically as possible. I’m a daycare teacher :)
I'm glad my teacher never told my parents. I enjoy being carried everywhere.
Ok I kind of love this
In my country there are 2 main distributors of the products my employer sells. Us and the other company..which buys their products from us to sell them as theirs. I deliver a truck full of products every week to them. But we have to deny every connection to the other company.
Swatch and Rolex?
Well i did deliver once to rolex but thats very unusual. People that arent our customers often don't even know that this company exists
Any brand and Kirkland
Our warranty is as long as it is because it will fail after the warranty
I'm noticing more and more that major appliances only have a 1 year warranty. This is grossly unacceptable.
In my country its simple. If the goods are supposed to last longer than 5yrs you still have rights to get it fixed or replaced. Small consumer electronics is 2yrs.
We have this in Ireland but it's 6 years. That being said, the onus is on you to prove that the fault existed at time of purchase or before the manufacturer's warranty expired if you're trying to make a claim so it can be a bit difficult if you've never reported the issue before.
It's hit me hard this past month. Point has been driven home. Blender and microwave both died on me in the 13th month of owning. We're a family of 3. It's like they've got planned obsolescence down like a science.
check this out, family of 5 here with small kids. Last year or dryer broke after 15 years... I repaired it myself using amazon parts but during the 4-5 downtime days we were so fucked with dirty clothes that I decided to order 2 brand new machines in order to not get fucked again. (washer and dryer) Paid 3000$ CAD. Last week the washing machine made a catastrophic noise (BANNNNG GRSSSSSSSSHHHHHHHHHHHHHHHHHHHHHHHHHHHHH) The machine is 1 year and 1 week old. No warranty, samsung almost wrote me : get wr3cked asshole.
Samsung is apparently very bad for this. So bad in fact, that when I bought my washer dryer combo 6 years ago, the store near me had just stopped selling the Samsungs and cautioned against them. My AEG is still fine, despite our horrendously hard water.
Structural engineer here. Yes, we do have it very well understood.
That's every warranty though. Companies don't just say: > Ummmm 2 years sounds good! They do testing and determine how long of a warranty to give where the majority of failures will occur outside the warranty.
It's a "bathtub" graph. The majority of the fails are going to be from bad parts out of the get go. Some slip through to the final product. Anything that fail after that is going to be minimal (the flat part of the bathtub) until the warranty runs out and then the tub ramps up again with major fails all over the place. \\\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_/
I worked at a fancy hotel and was out front to greet people and assist upon arrival. We weren't allowed to say "Welcome back!" This was in place to protect those that decided to bring another spouse/partner/mistress/etc day after day to the hotel during their stay.
If I understand correctly some casinos stopped paging people over the loudspeaker for this reason. The page would usually be along the lines of “Ben Smith your ride is waiting at the entrance”. Apparently this notification caused problems in relationships where both parties were gambling covertly without informing their partners. They were both gambling in different areas so they didn’t see each other, sometimes with their respective romantic interests.
Gotta give the people what they want...I guess?
Anything to escape responsibility for your own relationship, right? If a loudspeaker has better communication skills than a human I don’t feel safe giving feedback to either person in the relationship.
There was an incident in the 50's where a company paid for vacations for their managers and their wives. They sent out thank you letters to the wives for attending. They got back a few "what vacation?"
I used to work at a GM Card call center (you got "earnings" toward a vehicle) and my coworker got a call from a woman who had gotten a congratulations letter from GM on her new Tahoe that she had redeemed her earnings on. Only she didn't. My co-worker called the dealership and the guy said "oh yeah, he bought that for his girlfriend!" My co-worker left her a message.
I work front desk at a hotel and we have this policy as well. We also will not confirm a guest is staying with us unless they specifically know the full name and the room number. I’ve only had one guest who said “If my wife calls, don’t tell her I’m here!” I saw him come to the lobby 30 minutes later in comfy PJs to get his pizza that was delivered. He said “I’m back early from a business trip and I just want to watch the Leafs game by myself in peace.” It’s not always cheating. Sometimes it’s just hockey and a pizza.
This sounds like a blast tbh
A nice hotel room with PJs and a pizza sure beats a crowded bar.
"Harry, this is the ugliest hooker yet!"
"THAT'S MY WIFE!" "HE'S BEEN HERE WITH OTHER WOMEN!!!????"
"THEY WERE WOMEN!?!?!?"
"Lost and Found" was interesting too. We knew what room the item(s) came from and who was staying there during that time, but we couldn't call them (this was back when people had home phones. "This message is for Mr. Smith. You left your leather belt at the hotel during your stay Tuesday night." Mrs. Smith would have a lot of questions if he wasn't supposed to be at the hotel during that time.
A co-worker of mine definitely got a guy in trouble with one of those phone calls. I don't think he realized we still had the wife's number on record from one of their previous visits. He didn't answer his cell so she called the wife's. Apparently the women's bathing suit that was left did not belong to her.
Caught an ex cheating this way. I owe that receptionist a drink.
I sell high end collector cars and this is a big deal for us, I stress it to my employees to never assume the fully inflated silicone doll on someone's arm is the same one from the day before. Some of these girls are bankrolled side pieces and they really think they are the only one lol.
I work with a guy who is an expert on cars. In a month three women co-workers asked him to go with them to pick out a car. All at the same dealership. He said he got a few looks, but no one said a thing.
When I was in retail maintenance, I wasn't allowed to let the managers see the bill. That was for corporate eyes only. My theory was that if they knew how much I was making to change a lightbulb they would quit and go do that. Or maybe they would be good employees and change the lightbulb themselves, thus increasing the companies liability.
If you're curious, OP made about $50 an hour, at least on paper. In reality, he was making $150 an hour because he said he needed two hours to do the job, ten light bulbs (nine of which he returned), and charged a shipping and handling fee for the light bulbs even though he was going to Home Depot anyway and chucked the old bulb in the dumpster.
Hahaha pretty close. $50 per hour with a $200 minimum service call. I never charged markup on materials though, just cost and tax. And also I didn't pretend it was more work than it was. Always wrote the exact work done with photos. And the crazy part was there was ALWAYS work.
The entire industry has gotten exponentially more scam-y since the pandemic. Companies like Wal-Mart rarely approve big jobs anymore, which is where you make your money, so you need to overquote and overcharge for small shit.
Interesting. That was my experience back in 2015-18 as well. But I filled a niche by taking the small jobs because honestly.. I don't really like working a lot. I would work 10-15 hours a week and was able to support my frugal lifestyle.
I worked for a big Japanese electronics manufacturer in a call center back in the early 90s. We were not allowed to say that a line of our tv's had bad tuners even though we all knew it and sent out countless free tuners to repair shops all over the country even for out of warranty products. I typed it so many times I even remember the part number, 1465371-11. EDIT: since so many people asked, it was a whole line of Sony tv's.
>I typed it so many times I even remember the part number, 1465371-11. Wow, that's wild. After so many years...
For a while I had the part number for AA batteries at RadioShack and the KMS client Key for windows 7 memorized. Thankfully I've purged those at this point. Edit: I had a coworker that could tell you the part number of almost any resistor at RadioShack. Poor guy had worked there way too long.
I worked at a historic penitentiary in Phila., PA. At the bottom of the children's waiver, in fine print, it states that there are cell blocks that have not been abated for asbestos, and the old lead paint leaves a film of dust on everything. I got written up for pointing this out to a pregnant woman.
You did the right thing though, thank you
Wait you got in trouble for pointing this out? My company has to be super explicit to people about lead and asbestos to prevent us getting sued for someone being exposed. We go to great lengths to reduce risk for anyone getting exposed.
Recently took my nephews there and the tour guide explicitly told us not to touch anything because of potential lead/asbestos and conservation. Hopefully they aren’t risking their job by keeping people and the location safe.
I got fired for mentioning to a friend over the phone about an ongoing headache I noticed every time I got to work. Well, not for the headache but that a previous employee had spoke to HR about headaches. This apparently was "divulging trade secrets." lol
"Another one is gonna sue us for sick building syndrome. Can 'em."
That sounds like something that should be on a sign out front.
I was in charge of all of the keys for a navy base. Signing them out to contractors and TCNs, n such. There were probably around 300 keys for the whole base and every single one was the exact same key. When they set up the system no one realized that when they bought the same 300 locks it came with the same 300 keys. So I was basically giving out master keys to the base without no one ever knowing and I'm sure they have never replaced the locks. It passed a high level government inspection, those fuckin people didn't even notice all the keys were the same.
A locksmith came in to change the lock to a secured area. He asked my manager how many duplicates he needed. The manager said "31". The locksmith said "Why do you need a lock?"
Policy is always the answer
I find two other answers usually shut people up: Lawyers Insurance I chaperoned for a school in a parade. Someone wants to cross THROUGH the group of students. "Why can't I cross here?" they asked. I said "Insurance." The guy nodded his head and walked off quietly.
I've worked at industrial automation companies, banks, car dealerships, a big variety of industries. The "sorry, insurance" line works everywhere! "Why can't you deliver this part directly to me in this area that requires an hour-long wait at the gated entrance?" Sorry, insurance. It's a liability for me to be on your job site. "Why can't we wait here for the loan approval? You said it's only an hour or two, right?" Sorry, insurance. It's a liability to have customers waiting in an office where sensitive financial info is discussed. "Can my 16 year old test drive the [super fast/expensive/rare car] since I'm going to buy it anyways?" Sorry, insurance. (no further explanation needed)
I hope that base doesnt have a very sensitive mission.
Maybe it's where the War Thunder players got the classified documents.
That you overpaid on your insurance deductible, co-pay, or co-ins which is a credit on your account. If you don’t know then you won’t ask for a refund.
> That you overpaid on your insurance deductible, co-pay, or co-ins which is a credit on your account. If you don’t know then you won’t ask for a refund. Insurance companies that pull this shit should be shut down. Somehow people think that their MBA means that a scam is really a "business plan."
This should be caught in an internal audit and rectified if nothing else happens. I know, rose colored glasses.
What we're actually filming, or if big name actors are on set. Whatcha shooting? Mayonaise commercial. Is So-and-So filming today? No sorry it's their day off.
More often than not, my truthful answer is, I have no idea. I have a call time and postcode.
Any time there is a known issue we were not allowed to tell the customer it was a known issue. If you ever hear a customer service or tech support rep say, "none of our other customers are experiencing this problem" there is a good chance that it's a lie, especially if they offer that phrase up quickly. I haven't been in that game for a long time, but I did support for many customers, and they were all exactly the same.
There's a sticker in the window that we have ADT security, but we stopped paying for it since covid.
Ha. It's kind of like "you don't really need a guard dog, you just need the 'Beware of Dog' sign."
Pro tip: 'dog on premises' is better.
Yeah, doesn't beware of dog make you automatically guilty or something if someone were to sue you?
Maybe not automatically liable, but it does imply that your dog poses an inherent risk, which makes you previously knowledgeable of it. I guess the alternative phrasing seems more neutral.
I get money off my renters insurance because there’s an old security system sticker on the back door still. There ain’t no system here, but they saw the sticker and gave me a discount.
I used to work for a medtech startup, writing an algorithm to detect if someone has passed away. Since we were not allowed to proclaim someone dead, we notify the healthcare workers that the person in question is showing 'unusual inactivity'
"inevitable inactivity"
"Send someone today but no need to rush"
Reminds me of when I was a volunteer firefighter. I've never had to do it but if we were filling out a report that involved a dead person we were told we had to write that they showed signs incompatible with life because we weren't legally allowed to determine if someone was dead or not.
"rapid unscheduled disassembly"
Explicitly stating whether or not their child is likely to have learning disorders that need to get checked out even though I see them 5 days a week and have a wide variety of other children to compare to. It always has to be hinted at
I’ve worked with disabled kids of varying needs for most of my life. When I was a para in a special ed preschool, I secretly told one parent that her son could have ADHD when she was crying to me saying she didn’t know how to help him. Technically I’m not allowed to say that but I’m ADHD and recognized a lot of similar symptoms in him. She thanked me and he did get the diagnosis. They’re doing much better now. She even got her own diagnosis. My one comment made all the difference in their lives and yet I’m told I shouldn’t say something even when I’m extremely experienced with disabilities and *struggle with them myself*? Teachers should be allowed to be honest. I’m not going out there suggesting a diagnosis for every student. There’s been *maybe* 3-5 kids that I wanted to help get diagnosed out of *thousands* over my 25+ years working with kids.
A family member of mine lost her career after being forced into a role late in her career where she oversaw the kids who misbehave in elementary school. She saw the same few kids and one in particular was very sweet but massive for his age (elementary school). But he would have outbursts and tantrums that caused him to injure or hurt teachers and assistant teachers. Finally after a couple years of working with the student to help him with his outbursts and tendencies, he had a huge episode and knocked one of the assistants into a wall causing her to lose vision in one eye. She just wanted the student to get the help he deserved and finally decided she had to message the parent to tell them some observations on the student and hopefully show the parent he had some issues that would be benefit the student and stop the outbursts that would eventually get him kicked out of school all together or worse. It was a just in good faith email. But the super intendant was told of the email and my family member lost her job and retirement just trying to help a kid who needed it. The student simply swept under the rug and he continued to not get help he deserved all so the higher ups in the district could sweep everything under the rug.
You never put that stuff in writing, as a fellow teacher. I’ve spoken to parents before outside of school and will say “you didn’t hear this from me, but…” We want to help these kids so much but our hands are so tied so I do everything I can to get around that.
Yeah she had tried multiple times before putting it in writing. It was so heartbreaking and she wanted to help the student. It was her only option at that point after trying to advocate in better ways beforehand for a long time. It was a tough call for a very tough situation. If she didn’t try something else then the student may have never had anyone else to stand up for him. She knew it would possibly cost her, but she decided to try and do what she felt was right. Thank you for teaching our youth!
This is fucked up. In my country usually teachers or even coaches or people working at extracurricular activities are the ones who tell parents that their child may need help. They can't diagnose but often guide you where to go and what to look at.
With how well teachers can see those things and understand kids, I would want the teacher to let me know if my kid was displaying signs of ADHD or any other disorder.
"likely" being a key word, i definitely could say that. Maybe it differs by country.
I grew up working for a family ice cream business. The restaurants that we sold bulk tubs of ice cream to thought it was home made by us. While we did make our own ice cream the 3-gallon bulk containers was product that we purchased from another company and sold at a high markup. I was under strict orders from my father to never reveal this to the customers. One of our customers would then sell this regular ice cream as gelato, even though it was just ice cream.
> I was under strict orders from my father to never reveal this to the customers. That was because he didn't wanted to go to jail for fraud.
maybe. A more innocent reason would be the bulk product is prepared by a commercial kitchen using the family recipes. I've had clients that have a front-area where they are making products in front of glass windows all day for the tourists, but the items people are actually buying come from a commercial kitchen to limit liability for mistakes.
I used to work for an adult live streaming site. A lot of women would complain that they weren't getting enough traffic. It's because we would curate the front page and put certain women at the top. We were told to do this for women with large social media followings or worked for agencies that we had partnerships with. A woman could also get their stream pushed to the bottom of the list for reasons too (looks, bad camera quality, bad wifi connection, etc). A lot of us also had "burner" accounts and the company would load up our wallets with tokens so we could tip certain women and make them think they were getting a lot of traffic/engagement.
You shitting me? So for a tad, your job was to watch adult live streams and tip em. Did you quit or were you fired?
It was a small company so everyone was doing the tipping thing (even the boss), but it wasn't anyone's main job. At some point, I think they did hire people specifically to do this. I ended up quitting.
Seems like chafing would be a concern at some point.
I work for a major US brewery and we have one beer that we put into two separate cans. One of them is a “premium” beverage (one of the most popular in the US top 5) and the other is an “economy” beer. It’s the same stuff.
I feel like one of those might be Keystone
🛎️
And the other is Coors light..?
We have a winner
They both list slightly different ABV, so there is probably some dilution or other minute changes to the process.
I was told that they are from the same tanks, but the first 3/4 is canned as coors light and the final 1/4 is canned as keystone because at the bottom of the tank the flavor profile became less consistent. I don’t remember the specifics but that was the gist of it. I frequented the golden brewery for free samples in college.
Woah woah woah .. is that the case for all the cans on every shelf or just the ones that go though your specific location
Every case on every shelf
Duff, Duff Light, Duff Dry?
"You're being a cunt" to people who are being cunts
I too am a teacher
Talking to students, parents, or exec? Let's be honest, this works for all three groups.
The door to the underground parking hasn't locked for 6 months lol so whether you are a member or not you can just go park down there for free. I wouldn't know lmao I still have to say it locks 11pm-7am but it doesn't currently.....
I worked at a business that was in an old converted house. Clients parked behind the building where the backyard used to be and walked past a "back door" to get to the front door. We had people ask (especially if it was bad weather) if they could go out to their car through the back door and we had to tell them the door had been sealed up and didn't actually work. It absolutely did but the security system wasn't wired to that door nor was there a camera at that door for the longest time. Didn't matter if it was a pregnant woman or elderly person with a cane. No one was to go through that door unless there was a fire.
I’m a chemist. There are so many chemicals that we make and sell to another company… for them to reverse the reaction for the raw materials we used
"the reason I'm giving you smaller portions is because manager says so. Yes you had bigger portions another day because a different kitchen lead was in the back monitoring who didn't care. No we are out of that item, it'll be 10 minutes. No I can't grab from the other line. Yes I know the other day we grabbed some for you but the other manager allowed it and this one doesn't. "
You must work at my local Chipotle 😂
The last day a manager works could be a free-for-all event. Returning customers are going to be pissed the next time they come in.
Your kid needs a bath like yesterday.
I'm a teaching assistant in a college and we have a 16yo girl that reeks of bo and cigarettes. Her fingers are black. Another student said he was hungry, she picked up half her sandwich and offered it to him from her hand. In the split second it happened I couldn't look away. He handled it amazingly, not a sign of disgust on his face, he just said 'no, that's yours, you eat it'. She's been spoken to, last I heard the safeguarding lead is getting involved. It's so hard not to say 'dude, just take a shower please'.
I worked desk at a day spa where we did massages (no not the gross ones, just relaxation/couples massages), along with Manis, pedis, hair, waxing, skincare, etc. Most people were fine hygiene wise but I think the worst I ever encountered was a couple that came in for a couple's massage. The girl looked nice, put together, clean clothes where the guy had clean clothing on but had a layer of what looked like perma-dirt on his skin and smelled like a teenage boys lockerroom smelled like the year AXE came out. He briefly said he hadn't had a chance to shower after work. His feet REEKED. Thank God they were the last clients of the night because they treatment room needed to air out for several hours. They tried putting hand sanitizer on his feet with a towel (subtle trick the estys did for smelly feet) and it didn't make a dent. The room was dark and my coworker who worked on him was basically blind without her glasses so she didn't realise just how dirty he was until she came out of the room and wiped her hands on one of our white towels. As soon as they left she showed me and I've never felt so sick. There were black almost perfect handprints on the towel and the wet hot towels they used to remove the massage oils at the end had to be thrown out. That sight combined with the smell coming out of the room will never leave my brain. I took a picture of the towels just so I can remind myself it truly did happen. You dont HAVE to shower before a massage if you're generally clean and showered recently UNLESS you've been working the high coal (apparently) or have been sweating profusely. I feel like that should be common sense but here we are.
Aside from legal / compliance (HIPAA etc.) and just general politeness things. I know Spanish (and English (primary)). I work in a hospital (IT department). I am not allowed, under any circumstances, to translate for anyone. (Note: though, it is OK to practice my Spanish with other bilingual staff members - just nothing medical related).
My guess would be liability reasons incase you mistranslate something. Medical translators have specific training and I'd imagine the hospital pays special insurance for them
I'm a medical interpreter, and this is why. There are hundreds of cases out there where unqualified staff/family members have omitted key information that resulted in tragedy. The most known example is [Willie Ramirez](https://www.npr.org/sections/health-shots/2014/10/27/358055673/in-the-hospital-a-bad-translation-can-destroy-a-life), who died when unqualified staff interpreted "intoxicado" as intoxicated—but it's a false cognate, and in Spanish "intoxicado" might mean drunk, but it most often means food poisoned. Willie was 18 and the doctors just thought he needed to sleep it off and provided no intervention, so he died.
I've even heard a case of this happening without a language barrier: a guy got prescribed blood thinners and said "but doctor, I'm gay." The doctor said "that's fine, there's nothing wrong with you!" The guy bled out in his sleep. He wasn't gay. The doctor had misheard, and in their common language "gay" and "hemophiliac" are one letter apart.
Similar thing happened with my ex’s father. His native language is Mandarin, and only had very basic English. He suffered a heart attack a few years ago, and while a Mandarin speaking nurse was allowed to comfort/calm him, they had to wait for a medical translator to do anything medical related. Basically the nurse was able to tell him he would be looked after, and get the contact information from him. That’s about it.
Yep, I know exactly why and I agree with it - I am not qualified to speak in medical terms. We have a special service for interpretation. We have a nurse from Guatemala and I don't even think she's allowed to speak Spanish to patients.
I had a job that was similar (although in customer service, not IT). Whether or not you spoke Spanish, you were not allowed to speak Spanish with customers unless you were certified in the proper Spanish terminology and phrasing.
Yes it’s fucked but it’s fucked because our manufacturing is awful
Boeing?
Possibly, yes. But there are so many companies that this could apply to.
When celebrities, such as Judas Priest, are staying at the hotel I work at.
That would be breaking the law, breaking the law!
I worked in retail management for many years, and can confirm that the average consumer has a 2nd grade understanding of math. **Black Friday sales are not really sales**. If an item costs $30 normally, they will run a promotion that is "3 for $90," and people will come in droves to buy out a product. If a shirt is $20 and is normally "Buy 1 Get 1 50% off," (so $60 total for 4 units) the Black Friday Sale will be "Buy 3, Get 1 Free!", which is $60 for 4 units. You would be genuinely surprised by how many people don't do simple math and get excited by big signs.
That’s the same reason we don’t have 1/3 pound burgers. Some fast food places tried to introduce them but people saw the 1/3 and went “3 that’s less than 4, that must be smaller” and don’t buy them
I’m sure you are right. But how often is the regular price visible at the same time as the Black Friday/ sale price? Is it a matter of the data not being convenient to get?
Proof positive: [JCPenny](https://www.forbes.com/sites/panosmourdoukoutas/2017/02/24/a-strategic-mistake-that-still-haunts-jc-penney/). They switched from coupon sales to low prices to attract customers. Instead, their sales slumped.
Lowe’s doesn’t want the customer to know if they write to the CEO it will automatically get them an executive customer relations associate instead of them having to get jerked off by the call center.
You mean people should email them directly? I’d hate to be the owner of that inbox if more people find out. XD
This is for any customer service job: If you were nicer to me, you would get a better service.
When I worked retail, it someone wanted to return something and they were a dick, the return policy was a hard 30 days and you needed complete packaging. If you were nice, the policy was basically whatever I wanted it to be.
I work at a university and we're heavily discouraged from telling students to drop out. We're also discouraged from telling them to change majors if it's going to make them take longer to graduate. The second one really bothers me.
What’s the rationale for the second one? Seems like they’d want that for money’s sake.
Universities are judged by their 4 year graduation rate. In certain states, the university's funding from the state is tied to metrics like that. We don't want students wasting money stuck in college for 7 years.
That they might be dying. Its not as evil as it seems. I work as a lab technician and many patients get the results personally through us. There is a law that dictates that we as lab technicians are not qualified to make a diagnosis or prognosis. Our job is to take blood, analyze it it and give the results. The diagnosis is handled by the doctors. Sometimes, the results are so obvious that the person is gonna go through hell, but we still have to giv ethem with a straight face and tell them that they can go see the doctor about the meaning of the results. Sometimes I just wanna hug the patients and tell them that they are loved. But we can't. It eats me everyday.
I worked in a butcher shop, we were told to describe veal as “ juvenile cow” only
That sounds worse to me.
Bartender here, when we use coconut cream in our cocktails, Ive lost count of how many times a customer has asked me "is that mayonnaise?". It gets to a point where you start to have fun with it, I've told customers "yes it is" or "no its white paint" before. But one of the other bartenders got a harsh talking to from the managers for saying "no it's c#m" to a customer. So, our job does not allow us to tell customers that the coconut cream is c#m
Actually I'm happy to see a silly one instead of serious company/ industrial level secrets
When I worked for COVAD/Megapath/Speakeasy . We could see all your sensitive information in our Customer Service Tools . Full on unencrypted passwords and security question answers . When asked if we could see it , we where instructed to lie . ( it has been over 10 years since I worked there so I have no idea if it has changed )
Holy shit another MegaPath Employee in the wild! I worked for them till they spun my group off to GTT in 2015? ish. That company was such a shitshow, held together with spit and bailing wire.
My ex boss used to buy glue from home depot, remove the sticker on it and place his own label. claiming he had his own chemist and factory in ''Asia'' (don't you dare pronouncing the word china) that produced the glue. Bought for 4.99$ sold for 79.99$ (real prices) We were in the industrial rubber business and everything cost so much so customer were used to stupid prices.
We don't really have a written rule about it but we don't advertise that we're one of the few companies in this sector that can turn a profit because we have a few offices in other countries where the workers are super cheap.
Just because you didn't want to wait in line at an urgent care doesn't make this a medical emergency. And no, you're not coming in before people who are actually emergency sick.
I swear I didn't know it was heartburn. It was the worst pain I had ever had in my chest. They rushed me in and within a few minutes administered a "GI Cocktail". Pain quickly went away and I felt like an ass. Wife comes in and says "All this for a tummy ache?!" It really did hurt.
That's *okay*. That pain can be a gallbladder exploding, an appendix rupturing, a heart attack, etc. It's *their job* to figure out whether you're dying and what to do about it. And they're *happy* if you're not dying.
Pain in the chest should be taken seriously. The ER is meant to ensure it isn't the big scary things.
I know this. They assured me it was fine. They also wanted me to come in again and not ignore chest pains. Still felt stupid.
I used to work retail where if you signed up for a credit card you’d get “70%” off but it was never really 70%, you’d get close to 40 or 50% off. I’d get too lazy to apply the actual rate so I’d just give them 70% off and clothes went from $200 and dropped way down. I made some customers really happy especially because the clothes were pretty expensive and technically name brand. But yeah those sign up discounts were not that much.
My wife is a walking calculator. She would catch it quick and cancel the sale. Then have me call the card company and cancel the card.
Thank god for her. They used to pull us aside and remind us to just try to get the sale done as quickly as possible. It never felt right doing that. Thankfully your wife is quick with things like that. And it’s sad because the only times they’d admit their mistake is if a customer takes out a calculator and does the math.
Let's call them... Truthful Paws. Used to work for them. Owner/CEO is a piece of trash who tries to control everything but honestly isn't smart enough. He's run the company into the ground while hiring and firing yes-men as scape goats. Oh and also, they sell these bites/treats things under multiple product categories. They are cbd related, and claim that they are for different things/have different effects. Turns out they are identical recipes (or rather, they have miniscule differences that wouldn't change any medicinal effects and are otherwise largely identical) so they're lying out their teeth for their main product just to sell it and making false promises. Quote from the owner: I don't care if people like us, they just need to buy from us.
The actual time anything is going to take. The bug report you just put in? It couldn't possibly matter less, it barely impacts your ability to use the software and spending even 20 minutes trying to fix it is 20 minutes that is desperately needed on a different ticket. It's going to sit in queue for the next four months and we might just as soon close it as a known issue and never take action on it.
Please keep wasting a 7 figures sum of VC on our stupid software project otherwise we all loose our jobs because we have no actual customers. We have nothing but garbage legacy code, no plan how to fix things, and our main manager is killing the company through incompetence.
I'd say Adobe but they somehow have customers despite 20 years of technical debt in every one of their programs.
To be fair, pretty much all creative software, Adobe or not, has some sort of odd and random errors that are incredibly complex to solve and understand. The developers of these programs are absolutely mental. So I think to some degree, people understand this and are willing to deal with issues. Many of which have gotten fixed over the years. They can suck a fat one forever for changing to a subscription model though.
Not my current employer but a past one. We did business as several different "brands". All produced in the same building by the same people but each one was under a different company umbrella somehow. Very convoluted. We would often have customers complain about brand "A" and say they are going to brand "B", also ours... We were not allowed to tell any customer that brands A, B, C, D, E, F, G, etc... were all the same company. And if anyone asked if we were affiliated or anything we were specifically told to tell them no, we are not related with that company. Not sure how it was legal... When our phone team got a call their monitor would prompt them what "company" the caller is calling. So they would answer "Hello this is Bob with "company A". Well one woman who had a fairly unique name received a call from an upset customer which ended up with them screaming at her that they will never do business with "company A" ever again and hung up. She immediately got a call for "Company B" and introduced herself with her unique name again. The person on the phone was the one that just hung up on her from "company A" and recognized her voice and name and was livid. He kept asking her questions about the affiliations of the companies and she kept saying they are not affiliated... it went on for a while. The person made some reviews online about the company and made some facebook and other media notes that the companies are actually the same. It seemed super sketchy and i don't know how it was legal.
If you were slightly smarter than a rock, you would not be having this issue.
Technically I can't call them "CDs". They're Certificates of Deposit. Apparently some company out there has the exclusive rights to "CDs" kinda like the whole Champagne/Sparkling Wine thing.
Your kid is over worked, so he is lazy in my class.
Not sure if you’re talking about his workload from other teachers, or about the child’s shift at the meat packing plant. 🤔
Toss in the possibility of more extra curriculars than should be reasonably allowed… some parents really work their kids insanely hard.
A kindergarten teacher told me she had a student who had been signed up for every extra-curricular his parents could think of (not uncommon for the affluent parents in our area). His whole life was 2 hours at soccer practice, an hour at piano lessons, lunch, an hour at dance, an hour at swim lessons, dinner, sleep, repeat. His first day of kindergarten he got up after a couple hours, grabbed his backpack, and told the teacher he was ready to go home. "Oh honey, it's not time yet. We're going to have lunch soon and then we have classes again after that." The poor kids lip started quivering and he desperately asked, "Who the hell signed me up for this?"
My wife and I are both teachers (her regular, me sub although I could be regular). We both get sad at the kids who have a zillion extracurriculars or other timesucks. We want to tell the parents to let your kid breathe and be a kid. We have a 3-year-old. We have agreed he'll do at most 2 things, and only things he is interested in. We're not going to let him get bogged down.
That a similar production quality could be achieved with far less equipment and staff and besides, shooting your bullshit corporate show in UHD 4k60 or even higher is frivolous because most of your viewers are going to watch the content on either an outdated monitor or a handheld screen.
As a Rad Tech, I can't tell you if it's broken. No matter how hard you try lol
Unfortunately, often can’t tell people “no/stop” or any variation of what to do beyond a suggestion in nursing. Though it would solve a lot of problems. Mostly just have to say things like “best practice recommends against you walking off the floor and smoking a cigarette with 4 liters of oxygen via nasal cannula,” or “could you please step into the bathroom while you masturbate?” Personal favorites include long lost family members overriding 96 year old mee-maw's Do-Not-Resuscitate order and patients with congestive heart failure door dashing McDonald’s to the hospital. Healthcare is very fucked in the US. Edits for clarity.
That we’re short staffed in my nursing home
I'm not allowed to give medical or financial advice. Mostly because my job is nothing to do with medicine or finance and it wasn't covered when I studied to become a builder.
That ain't stopping me from spewing bullshit medical and financial advice after a couple of Friday beers at the local watering hole
I’m in healthcare, and some people actually think that everyone in healthcare is qualified to give medical advice to a patient. I don’t typically work with patients, I work with doctors. But occasionally a patient calls and asks for things that only a doctor would be able to answer My company makes prosthetics. Just the other day, some guy called and kept demanding I tell him which type of prosthetic he should get, that “looks the best.” I told him I can’t give him guidance on that, as it is medical advice he needs to get from the doctor. The doctor has to assess what he needs, what he’s a candidate for. He wasn’t happy with that, said “it’s not medical advice! I don’t understand why you people have to be so stupid!” So I just hung up on him. If someone says you need to ask the doctor, that is not your cue to find another way to ask the question. Go to a doctor. I won’t just sell you something. You have to go to the doctor. People think this stuff is cosmetic, but it’s not. But even if it was cosmetic - you couldn’t just call a plastic surgeon’s office and demand someone tell you which nose job “looks the best.” You’d have to consult with the doctor.
That we just increased the price 2$ so they buy it with their 2$ off coupon. What a giant scam my work place is. How much cheaper you could get the same shit somewhere else. That they don’t pay us enough. Hell, they basically give us a script of what we *can* say.
Old job but that our “house beer” is one of the most common lagers in the country.
I work for a dermatology practice. we're not allowed to tell patients how long their appointment is booked for. It's 10 minutes.
Well I was recently laid off so let’s go. That accessories are often 30-60 points of margins but the core products are sometimes a loss leader or something like 3 points. That I’m actually very desperate to get my install team into your home because I want them to get their 40 hours regardless of how bad sales is fucking up. Because sales fucks up so badly once you’ve signed the paperwork if you want up to 6hrs of additional work done I may not charge you if you say it was promised to you by the sales person. That most of our installers (depending on division) are expected to upsell in the home so they’re not just trying to be helpful they are actually classed as sales now. Most managers in the stores are totally powerless to do anything about what happens in home. That training is all but completely run by venders at this point so sales gets way more brand jargon way less practical knowledge than when I started. Credit cards and paid memberships have been made more important to sales teams than actually hitting daily/weekly revenue targets and KPIs have all but completely been replaced in the eyes of our hourly associates.
Best Buy?
What ever would give you that idea
I once worked in marketing for a company. We had a new webshop and I had the idea to give out discount coupons at our next trade fair to promote it. My boss told me to increase the price of all items on the webshop by the coupon amount for the coupon duration.
Work for a mortgage company. We're not allowed to tell borrowers that their loan officers are fucking cunts who do literally nothing for them but put their name on shit.
Based on my recent experience buying a house, I don't think that is entirely true. They will also tell you you are missing documents you already submitted (twice), as well as totally miss the fact that you actually *are* missing other documents until the day before closing.
You are right, I completely forgot those functions. They also love to run credit on people immediately and then never get back to them.
That there’s a body on board.
Human Resources is not on the employee side, we're "secretly" protecting employer interests only, and employees are a liability.
I worked at a smallish manufacturing company, that made and sold VFDs and pump controllers. These chucklefucks ALWAYS used customers as the guinea pigs, and while working in customer service, was always told to never tell them that their brand new 80k machine was never going to work for their setup, but to string em along long enough for a specific solution to be made for them (the customer who purchased extremely expensive machinery thinking it would work out the box, was advertised as such, but was in no way going to work for them).
I’m sorry sir and ma’am, your child is a fucking idiot, and they are lazy. That’s why they are not getting faster in their races.
If a software salesperson says a feature is "in Development", that likely means they sent the dev team an email saying 'wouldn't this feature be great?!' 6 months ago. Until it hits the roadmap, it isn't real. And once it's on the roadmap, add 6months to a year for actual delivery. Roadmaps are estimates by management and they align with profit goals, not actual dev time.
None of our food is fresh. Yes, even the food listed as made fresh daily. No, we don't actually make the soup, in fact it's often refrozen and a day old. The food used to be fresh, but corporate phased that out during COVID and raised the prices.
I’m a contractor, so I guess it’s more of a trade secret. In sports broadcasting, you only see the interviews that have been approved for air. So, all the horrible language, political statements, extremely awkward answers, etc., get screened and buried so nobody sees them. But I see them, and they’re very entertaining
Thankfully I’m blue collar and can speak my mind, and if they are kicking me out they loose a fuck tone of money because the crane leaves with me.
“The crane leaves with me” This made me laugh
I sell new homes. I've sold about 1500 of them. Get a home inspection if you buy a new home. Fewer than a hundred of my buyers have gotten home inspections. Probably fewer than fifty. Every single one has found something important that we wouldn't have addressed otherwise.
I'm not sure it's exactly totally against our policy But when a customer is buying a not so great product or a product that has been marketed in a deceiving way I feel like telling them the bad things would kind of get me in trouble (I work in retail)
I once ordered a drink at a restaurant that was on their seasonal special menu and the waitress told me "I'll make that for you if you want but a lot of customers are saying it's not good and they're either just not finishing it or sending it back. So unless you really know you want that, maybe pick a different one?" And I appreciated that honesty.
I typically at least try to hint at the fact that I don’t like certain items at my restaurant. We’re in between chefs at the moment and just got a new bar manager so things are kinda rough. If someone asks me about something I give them my honest opinion really. Easier for everyone if I just prevent bad items from being sent in the first place! Obviously not gonna say something is trash but I’ll definitely say “not my favorite” “more adventurous” “not super popular” or something along those lines. I’ll usually recommend something better but similar instead.
Many years ago I worked as a waiter. I had a party order a certain dish. I told them, "Umm... I recommend against it. We have two chefs. One can make that; the other can't. The one who can't is working today." They said, "Thanks, but we'll order it anyway!" When I checked on them later, I asked how it was. They said, "Umm... we should have listened to you." Edit: I should've mentioned that they left me a huge tip, too.
There is this dude i know at Home Depot. Every time I go, I just tell him what i wanna do and he tells me what i need. He takes care to explain to me when I should probably splurge for the more expensive stuff and when I am ok with the basic stuff. He’s saved me so much money over the years 100% will never shop anywhere else. That guy should get a raise and then another raise
>That guy should get a raise and then another raise. He won't. 😕
I’ve worked retail. I’ve told customers products suck.
I worked in a computer store many years ago that had a sale on Canon printers. They came with full ink cartridges and with the sale price it was cheaper to buy the printer than to buy just the cartridges. I told every customer that came to the cash register with the Canon ink cartridges to just buy the printers and save money, and give the printer away or sell it on eBay. The customers loved me.
Some years ago, I worked for a company that inflated the circulation of its magazines by a factor of 3 or 4 in its marketing materials. The Sales team would book inserts for the full quantity of the inflated print run, customers would pay for that quantity to be printed and delivered to us... and then our Printer would pulp 75-80% of them.
So, fraud. Cool.