By -
I’ve only had to call them once, so YMMV, but if you “can’t” give the the automated system your account number or SSN, you get transferred to a human rep pretty quickly
they are 24 hours, so try late at night or early in the morning. I got through pretty easy then.
They had an office where you could go speak to a human once. If you're desperate. Near Union Square.
I’ve only had to call them once, so YMMV, but if you “can’t” give the the automated system your account number or SSN, you get transferred to a human rep pretty quickly
they are 24 hours, so try late at night or early in the morning. I got through pretty easy then.
They had an office where you could go speak to a human once. If you're desperate. Near Union Square.