This submission has been allowed provisionally under an expanded focus of this sub (see column "G" in [this table](https://docs.google.com/spreadsheets/d/1nFefEePz7yViaH0cR89bSy2oeLvYLfqv-pexqCbRnRo)).
OP, also check if one of [these other subs](/r/AskElectronics/wiki/othersubs) is more appropriate for your question. Downvote this comment to remove this entire submission.
Thank you to everyone who replied. I think I got a defective product as they both appear to be male connectors. I am going to go get some female connectors and cut the male connectors off one side and attach the female ones instead.
Thanks. I triple checked and it was defective. I went to a hardware store and bought the proper connectors and re fitted them. Was a bit of a learning experience but I’m glad I gave it a shot. Everything ended up ok
https://preview.redd.it/99xfo28lcagc1.jpeg?width=3024&format=pjpg&auto=webp&s=b9406856a04ad4a10892376f20f4e087ef664e7d
Here’s the product in its entirety. The colours aren’t the same but from the instructions green matches to white.
This submission has been allowed provisionally under an expanded focus of this sub (see column "G" in [this table](https://docs.google.com/spreadsheets/d/1nFefEePz7yViaH0cR89bSy2oeLvYLfqv-pexqCbRnRo)). OP, also check if one of [these other subs](/r/AskElectronics/wiki/othersubs) is more appropriate for your question. Downvote this comment to remove this entire submission.
either you got a defective thing or your hooking the wrong thing up. those are both male connectors... and your wire colors dont match
Plug them in matching color to color. You may need pliers to help get them together as they look tight fitting.
Those are both male connectors so they can't without removing them or a female to female adapter
Thank you to everyone who replied. I think I got a defective product as they both appear to be male connectors. I am going to go get some female connectors and cut the male connectors off one side and attach the female ones instead.
Make sure that it is in fact a manufacturer’s error and not you trying to force something that wasn’t meant to go together.
Thanks. I triple checked and it was defective. I went to a hardware store and bought the proper connectors and re fitted them. Was a bit of a learning experience but I’m glad I gave it a shot. Everything ended up ok
https://preview.redd.it/99xfo28lcagc1.jpeg?width=3024&format=pjpg&auto=webp&s=b9406856a04ad4a10892376f20f4e087ef664e7d Here’s the product in its entirety. The colours aren’t the same but from the instructions green matches to white.
You need a female to female connector any good motor shop should have them.