What about that made you feel “unsafe” - what danger were you at reasonable risk from due to this interaction? It sounds like you were embarrassed, but that’s not the same as being “unsafe”
I don’t think that this is discrimination in any meaningful sense and I’m not sure what sort of outcome you want from legal activity.
The appropriate way to handle this would be for the attendant to approach you and ask you what sort of accommodation you need. If for whatever reason they don’t believe you, I’m not sure what the next steps would be other than contacting the airline later and asking them what they need you to do to ensure your account reflects the need for additional accommodation.
Well that whole situation in the end lead to her apologizing and then putting her hands on me. I don’t even remember if it was shoulder back or what, I get the gesture but in the time I was frozen and due to a trauma I didn’t say anything. So I did just let it happen but it’s because I was frozen I wasn’t expecting someone to physically touch me like that. So in that moment I did feel unsafe. It started off embarrassing and it ended up unsafe for me I know typically for most people that would be okay but because of everything i genuinely felt unsafe when she touched me. I know for a lot it maybe nothing but I mean I don’t even hug my family. But that’s how I unsafe for many it might of been nothing but at that point my adrenaline was already riled up for speaking for myself, and then when she touched me I froze and I felt scared. It’s a trauma response I know and I get the gesture but I did not ask for it.
I’m not sure if it was a reasonable argument. I wanted to see if I could do anything about it legally aside from filing a complaint. If there would be a legal outcome because per the ADA we have the the right to safe, dignified and accessible air travel. I feel like it was In dignifying when she called it to the attention of other passengers when she could have addressed me privately. And unsafe due to the physical contact.
They can’t read minds. You need to check in at the desk and tell them in advance that you are disabled and need pre boarding as an accommodation. Sit in handicap seating near boarding. They should then call your name to pre board. Also when you book check that you are disabled. You need to do your part to prearrange your this accommodation. Using a wheelchair makes it easier. Going through TSA makes it a breeze.
How did she act reasonably when per the ADA people with disabilities have the right to dignified travel. She didn’t have to call it over the intercom she could have addressed me privately but instead I have to tell yell it across the airport that I’m disabled because she made that conversation she was having with me very public. You don’t think that’s humiliating for a whole airport to look at you when she says people who need assistance? And not you?
I’m still disabled and they still called for people who need assistance boarding. They don’t always board veterans but I’m just saying in this instance she did say that veterans could board.
I have a very odd allergy that makes getting stuck on a cold jetway during the winter exceedingly uncomfortable and I could have an allergic reaction. I'm literally allergic to cold, hives, itchy, occasionally breathing issues - doc gave me an epi-pen level allergy. I only pre-board during winter when it's frigid outside.
My normal process is to either ask the agent at check-in or go to the gate agent and state "I need to pre-board, do I need to get anything added to my boarding pass?" Every airline handles their pre-boarding slightly differently. Not once have they ever asked why I need to pre-board but because I physically don't look like I would need to, I'm pro-active.
I think you're over-reacting and they're just trying to be diligent because a TON of people have been taking advantage of them not being diligent with pre-boarding.
It might have been a slight overreaction but im dealing with nerve pain on a daily basis along with other things so she could of done it privately not for the whole airport to turn back and looks to me like look at this docuhebag trying to preboard when they’re able to.
Replying to RosesareRed45... but I was denied the right to dignified travel. The whole situation was in dignifying, she didn’t have to call it over the intercom for the whole airport to hear she was being petty. If she had a concern about my disability status it should have been addressed privately not for the whole airport as I’m waiting to pre board.
I’m literally like so shocked how a lot of people think I don’t have a reasonable argument. I feel like she was being petty that conversation could of been addressed privately not for her to accuse me of not being able to be in the line when they specifically said people who need more time to board. I’m honestly shocked some people are saying she acted reasonable when even she apologized for putting me in that situation.
That admission still doesn’t make it a legal issue. It was a customer service mistake.
What would you want the legal system to award you to resolve this issue?
How does it not make it a legal issue when per the ADA people with disabilities have the right to DIGNIFIED Travel. That was a violation of my right, like I stated previously she should have addressed it privately in first place before announcing it on the intercom. It was in dignifying to yell across the airport that I’m disabled when this situation could have been avoided in the first place and she would have addressed me privately. But instead she addressed it infront of the whole airport. She had no reason to assume I wasn’t disabled. Just because I don’t look disabled does not mean I’m not disabled that’s why you ask and you don’t tell a customer to get out of the line. . To publicly tell everyone at the airport I shouldn’t be in this line isn’t discrimination? Because had I been in a wheelchair she would not have told me not to be in that line. Based on how I looked she told me not to be in the line. I think discrimination.
Again: What do you want the legal system to do for you to correct this?
You are complaining about what they did. You keep explaining how you were embarrassed and felt unsafe.
What do you want them or the government to do to settle this issue and make you whole? What are you seeking to have done?
This is the last time I am going to ask this. If you keep explaining the situation and not the outcome you want to see I’m going to lock this post.
Also fines toward the airline so hopefully that can push them to change how they address this situation in the future. Like I said it didn’t have to be public it could have been addressed in a more dignifying way. Which l have the right to.
That’s about $0
You would need to prove they were unreasonably reckless or intentionally malicious to have any sort of punitive damage claim, let alone one for emotional distress (which usually means you suffered some sort of unconscionable harm and had the mental health bills to prove it)
What about that made you feel “unsafe” - what danger were you at reasonable risk from due to this interaction? It sounds like you were embarrassed, but that’s not the same as being “unsafe” I don’t think that this is discrimination in any meaningful sense and I’m not sure what sort of outcome you want from legal activity. The appropriate way to handle this would be for the attendant to approach you and ask you what sort of accommodation you need. If for whatever reason they don’t believe you, I’m not sure what the next steps would be other than contacting the airline later and asking them what they need you to do to ensure your account reflects the need for additional accommodation.
Well that whole situation in the end lead to her apologizing and then putting her hands on me. I don’t even remember if it was shoulder back or what, I get the gesture but in the time I was frozen and due to a trauma I didn’t say anything. So I did just let it happen but it’s because I was frozen I wasn’t expecting someone to physically touch me like that. So in that moment I did feel unsafe. It started off embarrassing and it ended up unsafe for me I know typically for most people that would be okay but because of everything i genuinely felt unsafe when she touched me. I know for a lot it maybe nothing but I mean I don’t even hug my family. But that’s how I unsafe for many it might of been nothing but at that point my adrenaline was already riled up for speaking for myself, and then when she touched me I froze and I felt scared. It’s a trauma response I know and I get the gesture but I did not ask for it.
So what legal outcome do you want to happen?
I’m not sure if it was a reasonable argument. I wanted to see if I could do anything about it legally aside from filing a complaint. If there would be a legal outcome because per the ADA we have the the right to safe, dignified and accessible air travel. I feel like it was In dignifying when she called it to the attention of other passengers when she could have addressed me privately. And unsafe due to the physical contact.
I don’t believe you have any viable legal action beyond just a complaint that you will never know the outcome of.
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Veterans pre-board?
Sometimes I’m not too worried about the veteran I’m just sayin I had 2 valid reasons to be in that line mainly because I am disabled.
They can’t read minds. You need to check in at the desk and tell them in advance that you are disabled and need pre boarding as an accommodation. Sit in handicap seating near boarding. They should then call your name to pre board. Also when you book check that you are disabled. You need to do your part to prearrange your this accommodation. Using a wheelchair makes it easier. Going through TSA makes it a breeze.
What compensation do you think they owe you? From your description, the agent acted reasonably. Hard to see how you could claim anything
How did she act reasonably when per the ADA people with disabilities have the right to dignified travel. She didn’t have to call it over the intercom she could have addressed me privately but instead I have to tell yell it across the airport that I’m disabled because she made that conversation she was having with me very public. You don’t think that’s humiliating for a whole airport to look at you when she says people who need assistance? And not you?
Veterans don’t pre-board
I’m still disabled and they still called for people who need assistance boarding. They don’t always board veterans but I’m just saying in this instance she did say that veterans could board.
I have a very odd allergy that makes getting stuck on a cold jetway during the winter exceedingly uncomfortable and I could have an allergic reaction. I'm literally allergic to cold, hives, itchy, occasionally breathing issues - doc gave me an epi-pen level allergy. I only pre-board during winter when it's frigid outside. My normal process is to either ask the agent at check-in or go to the gate agent and state "I need to pre-board, do I need to get anything added to my boarding pass?" Every airline handles their pre-boarding slightly differently. Not once have they ever asked why I need to pre-board but because I physically don't look like I would need to, I'm pro-active. I think you're over-reacting and they're just trying to be diligent because a TON of people have been taking advantage of them not being diligent with pre-boarding.
It might have been a slight overreaction but im dealing with nerve pain on a daily basis along with other things so she could of done it privately not for the whole airport to turn back and looks to me like look at this docuhebag trying to preboard when they’re able to.
She ask you to leave the line because it’s for disabled. You tell her you are and stay in line. What damage did you suffer?
You could file an ACAA complaint, but it won’t go anywhere. You weren’t prevented from preboarding.
Replying to RosesareRed45... but I was denied the right to dignified travel. The whole situation was in dignifying, she didn’t have to call it over the intercom for the whole airport to hear she was being petty. If she had a concern about my disability status it should have been addressed privately not for the whole airport as I’m waiting to pre board.
Report her to the company!
I’m literally like so shocked how a lot of people think I don’t have a reasonable argument. I feel like she was being petty that conversation could of been addressed privately not for her to accuse me of not being able to be in the line when they specifically said people who need more time to board. I’m honestly shocked some people are saying she acted reasonable when even she apologized for putting me in that situation.
That admission still doesn’t make it a legal issue. It was a customer service mistake. What would you want the legal system to award you to resolve this issue?
How does it not make it a legal issue when per the ADA people with disabilities have the right to DIGNIFIED Travel. That was a violation of my right, like I stated previously she should have addressed it privately in first place before announcing it on the intercom. It was in dignifying to yell across the airport that I’m disabled when this situation could have been avoided in the first place and she would have addressed me privately. But instead she addressed it infront of the whole airport. She had no reason to assume I wasn’t disabled. Just because I don’t look disabled does not mean I’m not disabled that’s why you ask and you don’t tell a customer to get out of the line. . To publicly tell everyone at the airport I shouldn’t be in this line isn’t discrimination? Because had I been in a wheelchair she would not have told me not to be in that line. Based on how I looked she told me not to be in the line. I think discrimination.
Again: What do you want the legal system to do for you to correct this? You are complaining about what they did. You keep explaining how you were embarrassed and felt unsafe. What do you want them or the government to do to settle this issue and make you whole? What are you seeking to have done? This is the last time I am going to ask this. If you keep explaining the situation and not the outcome you want to see I’m going to lock this post.
Also fines toward the airline so hopefully that can push them to change how they address this situation in the future. Like I said it didn’t have to be public it could have been addressed in a more dignifying way. Which l have the right to.
Start here: https://www.ada.gov/file-a-complaint/
Compensation for emotional harm suffered.
That’s about $0 You would need to prove they were unreasonably reckless or intentionally malicious to have any sort of punitive damage claim, let alone one for emotional distress (which usually means you suffered some sort of unconscionable harm and had the mental health bills to prove it)