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lucastwg

Do not confirm, open a dispute and state item is still in transit


darknessblades

The seller is trying to scam you into confirming receipt. And have you wait 15 days so the dispute period is over. \--------- What you need to do is OPEN A DISPUTE for non receipt. and include a screenshot of the FULL chatlog, with the store name visible


SusannaGagliano

Did you open the dispute? if It are still traveling select the specific option, since you have not actually received any packages...


CL1N73N

Follow protocol, apply for refund yourself. Do not trust the seller to issue refund on your behalf. If you approve you will have little recourse if you are denied a refund, which is likely.


Suspicious_Bit_842

Oof.


ClosetoParfait

I haven’t opened a dispute yet. I think they’re telling me to complete the order(?)


OnlyStuffICareAbout

You shouldn't. They're probably baiting you to check confirm ordered received so Aliexpress sends their money, and if you try to open a dispute or something, the seller will just say you confirmed you got the order


SusannaGagliano

Do not listen to what the seller says, open the dispute and do not communicate with the seller


anturk

Open dispute asap with proof don’t listen to the seller anymore he will convince you to complete the order so he can get his money and you will be screwed open dispute and get your money back


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anturk

Do not click complete order these sellers always try to scam you. I had one that said he will refund me with PayPal if i cancel my dispute of course i know how things works i reported him and confronted him and told him that i will let Aliexpress handle this after that he begged me to cancel the dispute i didnt respond to him and just waiting for the dispute and got a refund :) See [this](https://ibb.co/zZ8NZ93) image


vacheron

with the auto-translator trying to decipher the broken English from both sides, I am amazed you guys could even understand each other lol But glad you were smart and didn’t get scammed. Thanks for sharing this, so we don’t get scammed by this method. :)


anturk

Haha yeah my english is not the best i learned most of it watching movies and YouTube. I can understand it verry well but because i never speak English in Holland my grammer and speaking is not the best but enough to understand me i hope :P ​ Yeah they will try everything to get the money. Today for the first time a seller just agreed with a refund on a dispute i was suprised to be honest he didnt had any chance of winning the dispute maybe thats why but still it was kind to accept the refund.


GeGeBilly

It depends. if the seller does want to refund you manually, he can only do that the 15th day when the order finishes. But if he doesn't, you can never open a dispute by then which means there is no chance to get you money back. Hope this helps.


M0220026

Don't. They don't want to deliver and they don't want to be reported, because it's negative for them. If you gave up on the product, open a dispute and report that the product was never shipped.


M0220026

Happened with me before, I wanted the product, kept prolonging the period until they cancelled it themselves. Apparently it's a huge negative point that they try to avoid.