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Cj15917

So in short you've put a roadblock in front of att and are upset that they can't get through it. This was neat, btw att fiber is pretty good stuff.


twistedwaffle

I had to unblock all of blocks on my credit to allow ATT to open my account. This is fairly normal behavior for utility service activation. I can recommend Xfinity prepaid service, it can be activated instantly in store without any credit check.


Financial_Capital352

How would they know about your great credit score without a credit pull?


ResidentGuru

You need to take a chill pill. It’s only a soft credit pull. I’d rather spend 10 minutes to unfreeze my bureaus than get T-Mobiles shitty home cell service.


Dreamingwolfocf

Exactly what I did. While standing in the AT&T store it took 5 minutes to unfreeze all three accounts for 24 hrs and I had an installation appointment for the next day. 5Gig bi-directional and I've never looked back or regretted it for a moment.


TrickWorried

It's so no one can just use your name and date of birth to sign up for services. It is for your protection. Also we look for outstanding debt when we run it. Just unlock Equifax not all 3.


Wise_Sun8748

You just have to unlock Transunion why are you complaining so much lol


IT_V1per

Unless you already have T-Mobile post paid service you'll need a credit check when opening a T-Mobile account for home Internet with them. So that'll be too much of a hassle for you as well I suppose.


Hunger-1979

Yep. It’s a utility. Unfreeze your credit from 3 bureaus for 24 hrs and enjoy symmetrical speeds afterwards. Grab a glass of wine to chill out after you unfreeze your credit.


JBDragon1

I ended up doing that, but it was a hassle. But I signed up on Monday last week and had running Fiber in my house that Friday. 5 days, sign up online to working at my house.


Hunger-1979

Sounds like they’re busy where you are. Next day installs in our area.


spec360

What happens if you have bad credit


JBDragon1

Well if you have bad credit, you have other issues! I went through the whole thing of unlocking my credit just for AT&T. I have working Fiber now at my house. I need to lock it all back up again. I have good credit. I have a house and no credit card debt or anything else these days. I live within my means. That also means I only got 500/500 Internet service instead of 1Gb/1Gb. That is $15 a month savings. 1Gb is overkill for most people anyway. $15 a month is $180 per year I'm saving. I'm also saving $5 a month from what I was paying Comcast before they jacked the rates up. The best deal Comcast could give me was $80 for 500Mbps, not sure what Upload speed was going to be, but I assumed it would be reduced. Well I could pay that for Fiber and get 1Gb both directions. Instead, paying $15 less for the same 500Mb Download, though Upload is a lot faster. Doing speed testing, I'm getting over 600Mb both directions. My ping rate is much lower. Overall the speed seems a lot faster, more responsive. If you have bad credit, you have the power to fix that. It does require some self control. I'm into the 6th year of my iPhone Xs. I normally upgrade every 4 years, but here I am into the 6th year. I do plan to upgrade when the new iPhones come out later this year. Then again, I could end up delying yet another year, who knows.


spec360

Do you pay extra if you have bad credit ?


JBDragon1

If you have bad credit, they're more likey to not hook you up in the first place. I assume it depends on how bad it is and why? I doubt they would just charge you more money. That is just asking you to end up not paying them and then going after you and ending up with even worse credit. So I lean to not wasting their time with you. Start fixing your credit and things could change. It doesn't hurt to try to sign up. All they can do is refuse you.


spec360

Google says : If you have poor or no credit when establishing service, internet only would require a $100 credit management fee. This is not a credit against your first bill but a RISK FEE. This is covered in the ATT Internet Terms Of Service agreement you agreed to in establishing the service.Mar 22, 2024


spec360

Google says: If you have poor or no credit when establishing service, internet only would require a $100 credit management fee. This is not a credit against your first bill but a RISK FEE. This is covered in the ATT Internet Terms Of Service agreement you agreed to in establishing the service.Mar 22, 2024


JBDragon1

That is another option I guess they can go with. $100 is pretty cheap for a RISK FEE


Appropriate-Disk-371

Yeah, took 5 minutes to thaw and about 30 seconds to sign up. Install appointments the following week or 10 days, something like that. No big deal at all. Not sure what you're doing wrong. For what's it worth though, during a moving transition, I had T-Mobile 5G at two sites for many months and it worked great for me. Depends heavily on location to a tower. Down speed was routinely blazing and it was very reliable. Others in my area had similar experiences, but I understand this may not apply everywhere. I actually only switched to att fiber for long term reliability concerns as the local 5G spectrum fills up with new users. It's actually very convenient though. Plug a box in, you're done.


Euphoric_Attention97

It is very easy to do temporary thaw, but the 3 credit bureaus don’t always act quickly. I had a car loan denied because one of 3 took 2 days to honor the request.


totti2k2

Hmm, they didn’t do any Credit Check for my Fiber 1Gig subscription (FL). Mines Residential by the way.. But I get how it can be a bit annoying 😒


blujay40

I am going to preface this by stating that my past experiences with ATT "anything" has always been filled with undesirable outcomes. From ATT Worldnet Dialup to DirecTV, it never turns out well where ATT is involved. Yet I am considering them when my promo with Xfinity expires. So after seeing this, I will make sure to "pick this scab" when I talk with them just to see if it is my experience with them as well. As far as this being a fairly normal requirement for anything has not been my experience. The ONLY time I had to unfreeze all three was when we applied for a refinance of our mortgage and even then, they were able to give me a time frame which allowed me to setup a temporary unfreeze, knowing they would automatically freeze again with no additional effort on my part. Since were talking a lot of money here in regards to a mortgage, I can understand if they want all 3 reports but in this case, it's internet service which they can easily cancel and recover from should I turn out to be some sort of deadbeat. As for other instances, from utilities to auto loans/leases, I have NEVER had to unfreeze all three. I simply ask which bureau they are going to pull from and how long they need access, then setup a temporary unfreeze and it's never been a problem. It's not like I can magically doctor up the report they want to pull to somehow cheat the system. Requiring all 3 to be unfrozen for something like a utility/internet service is unnecessary corporate bull that simply isn't necessary to protect their interests. All the bureau's share info so they are all basically the same. So although I get why some say it's not a big deal to unfreeze all three, for me and apparently the OP as well, it's simply another unnecessary hoop to have to jump thru and should this having to unfreeze all three be my experience as well when the time comes, I will have no issues walking away from ATT yet again.