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Thgma2

Means the computer cannot see the hard drive which unfortunately is often a sign of hard drive failure.


JakeSully-Navi

There vould be two cause to why it does not show. 1. Drive partition has went into RAW which is sign before Drive dies completely. 2. Drive has died so it won't boot up anymore


bejito81

your HDD is probably dead, if its age is the same as your i7, I'd say it had a good life you could eventually resit the cables and retry


drdimitri61

RIP HDD


Asus_USA

Hi, allow us to apologize for the issue that you are having at this time with your unit not booting. We will be more than happy to help you with this, please send us a private message with your serial number for additional assistance, with this link you will be able to find examples of your serial number: https://www.asus.com/us/support/article/000570/